Hotels Near Sufi Nagar Masjid in Nagpur

Excellent staff, very polite with great service. Food was customised to our requirements and they took care of all our needs. Great place to stay. Location was good for our purposes but could be far from city centre

Awesome staff and good service Gm nice Safe and secure hotel Awesome luxury feel Amenities awesome Good support Dinner awesome Good taste Good cleaning and hygiene Proper maintenance Feb month see Changes work Now good all atmosphere Good observation under work Problem solved guest issue

Over all stay was good. Check in process could have been better. We had booked room with king bed with advance payment. During check in we were informed it is not available and will not be available for another 2 days. If we want king bed we need to upgrade to higher category room by paying extra. We denied and checked into the avaioable room. Later on in evening they shifted us to room with king bed. Front desk called in midnight for some delivery for other room without verifying. Rooms were clean and big. Hotel location is near to mankapur stadium. Food was good however chef need to learn to use less salt.

Clean rooms, but disappointing service. Reception dark at 11 pm. No dental kit provided. Restaurant closed at 11 pm despite advertised 24-hour room service. Hotel needs to improve late-night operations and amenities to match guest expectations. Also no electric kettle provided even in suite room.

During our stay at Heritage ◾️Excellent housekeeping staff trainees (especially a boy named Sohail) ◾️Very cooperative, intelligent& humble reception staff (especially Miss. Alisha) ◾️The complimentary breakfast was a winner🏆🎉🏆 ◾️2 drawbacks that need immediate attention: #1: The lift is too small. #2: The whole hotel smells of cigarette smoke including the rooms. Please make a smoking zone &a few non smoking rooms. Otherwise the hotel is well equipped with basic amenities so good luck to all in the future.

The hotel ambience was pleasant, rooms were near, clean, restaurant food was good, made as per our needs. Staff, reception personal courteous, checkin was very fast. Located in central market place. Only thing was car parking, had to park in private paid parking area few 100 mtrs.

Worst experience ever, jave stayed in several hotels throughout India. But this kind of hospitality never seen. Mr. Shubham at reception seems to be so arrogant that he was least bother about guest stay. I asked for a water bottle, he said it will be chargable,since they would be giving only one bottle per day. I was Ok and ready to pay since I was thirsty, it was so shocking for mewhen he asked double the amount of that bisleri water bottle. When I asked why you are charging extra he said yehi rate hai leno hai toh loo. I only asked that i am not taking any kind of sevice regarding this bottle, no service has been taken. On this he argued that airport par bhi extra lete hai, my friend for your kind information there also they dont take extra than MRP. Also the stay seems to be more touchable when in the morning AC of the room was leaking and and entire room was full of water, I was about to slip but thank god I balanced myself. And my life is safe. Also when I asked if I am staying in your hotel and would be getting only bottle per day, other would be chargeable and that too at double price. On this mr shubham said kii hotel toh full hai, he is least bothered about it. In short I would never recommend this hotel for stay to anyone. And also would like to praise the person who is leading restaurant. The way he handles the guest is fantastic, he knows what exactly guest wants. Everytime when I visited the restaurant, he with is smiling face asks what will you have and really treats his guest really well like a true hotelier.