jasperdoggy
June 16, 2024
I had high hopes for this Inn, because the reviews were favorable and I have fond memories of Mystic. On the plus side, It is centrally located, but that also means it has a lot of road noise. Unfortunately, the Inn fell short on many issues. 1. Coffee was free in the lobby, but water was not. 2. Literature says there are electric vehicle plug-ins, but when we arrived, we were told ONLY for Tesla vehicles (this was unusual in our cross country trip). 3. The carpet in our third floor corner room smelled musty and moldy. It was unpleasant to return to at the end of the day and nothing we did seemed to clear the smell. 4. Although the Inn doesn't provide free breakfast, they give a $15/person/night credit for breakfast at the on-site restaurant. We invited my elderly parents to join us. We discussed with the waitress to put the $60 credit on the room and then left enough money for the difference in the check AND a generous tip (25%). When I went to check out, the manager told me I owed more money for breakfast, and I countered by stating I had already left plenty of money for the balance and a very generous tip. He charged me anyway, made no effort to make it right, and when I replied that this would have amounted to 60% tip, his response was that some people are very generous 'tippers'. It was frustrating and not very gracious. Would choose another place to stay next time.