Hotels near Al Mouj Muscat, Muscat

Overall, I had a good stay at the hotel. The property is beautiful, the room was comfortable, and most of the staff were friendly and helpful. However, there were two issues that significantly affected my experience. First, the hotel charged a very large security deposit of approximately AED 1,600 for a two-night stay. This amount was charged to my card without a clear explanation during check-in, and I was not informed in advance about the size of the deposit. As of writing this review, I have still not received the amount back. Better communication and transparency regarding security deposits would be greatly appreciated. Second, the housekeeping service was disappointing, especially on my checkout day. I requested ice cubes three separate times and only received them after approximately 1.5 hours. In general, whenever I requested something, it took a long time to arrive, and I had to repeatedly follow up with the staff. That said, I would like to sincerely thank Carolyn Muimi for her professionalism and support during my checkout process. She took the time to assist me, address my concerns, and promptly send an email to the finance department regarding the refund of the security deposit. Her assistance was greatly appreciated and left a positive impression. While I enjoyed the hotel overall and appreciated the facilities and atmosphere, I believe improvements are needed in guest communication regarding deposits and in the responsiveness of the housekeeping team.

Overall, Fraser Suites Muscat met our expectations. We stayed here twice, including three nights at the start of our Oman trip before Ramadan and two nights at the end during Ramadan. As we arrived late at night and departed for an early flight, a 24-hour front desk was essential. Check-in and check-out were smooth both times. Parking is plentiful, with spacious options both in front of the hotel and in the basement, which is at street level. On both occasions, we were assigned One Bedroom Deluxe Suites with a beautiful view of the Mohammed Al Ameen Mosque across the main road. The rooms are spacious and feature a functional kitchen with a full fridge with freezer. However, we were disappointed that our request to stay in the same room for our second visit was not honoured. The check-in staff later explained they cannot reserve specific room numbers. We wish this had been clarified when we first made the request. This is one part of the service that I found lacking. The blackout curtains are excellent, effectively blocking out both the sunlight and the heat for mornings we wanted to sleep in. The suite also provides a box of laundry powder for the washing machine, which was very handy during our first stay. Muscat’s dry climate meant our clothes air-dried quickly overnight in the service yard. There are a good number of electric sockets, including some international ones, throughout the suite. While the rooms are generally clean, housekeeping was occasionally inconsistent with changing towels. Additionally, the shower area tends to flood due to the floor design, which was a common issue we encountered in other Omani hotels in this price range. The water pressure is adequate, but note that you must turn on the water heater in the room for at least an hour to ensure a consistently warm shower. This should be mentioned during check-in. Both stays were very quiet with no noise issues. Bottled water was given generously and topped up promptly upon request without limits. Our only minor struggle was the air conditioning. We could not quite figure out the wall controls, the system seemed only to cool rather than heat. With Muscat temperatures ranging from 18 to 28°C, the room felt a bit too cold at night, so we opted to switch the unit off entirely.

I booked this for a friend who was on a business trip, and they specifically asked me to leave a good review. The hotel lobby is very stylish, the room layout is well-designed, and the desk is large with lighting perfect for working on a computer. The most important thing is the excellent soundproofing; even though it's in a busy downtown area, the room was very quiet, ensuring a good night's sleep. The hygiene details were also well-handled. As the person who made the booking, I feel really reassured getting this kind of feedback. I'll choose this place again next time I need to.

Excellent location, many restaurants Shisha bar nearby, also is in the middle of everything. To all attraction everything is within 30 minutes taxi including airport. If you want to do boat trip or see activity, maybe it’s better to leave closer to the port. Before us the extra 20 minutes on a taxi is not a problem. Very clean, very spacious, providing quiet luxury vibe. Breakfast is a little bit smaller selection than I expected, but the food quantity is good. The room is very spacious and comfortable layout, the best bed I’ve ever slept on in any luxury hotel. Only problem I had was in the room, they might need to do some quality checks, a lot of appliances does not work, for example the steamer didn’t Work, need the time to change it, also scale doesn’t work, it doesn’t read a matter for me but everything adds up just a small little disappointment. On the first night, there’s some really loud noises from the air-conditioning throughout the whole night, raise this in the morning, second day afternoon already fixed it. It was a quick fixing, but I would have expected the room wouldn’t have such noises when I check in. The spa is amazing!! highly recommended to do at least two hours treatment, this is definitely one of the best spa experience in any hotel. Servicing overall is very good, specially the room cleaning stuff super friendly, the ladies in the spa also very nice, everyone on the servicing are super friendly, helpful. Just a front desk reception with a little bit of colder attitude. Facility wise is enough, good size pool not the biggest but is enough. Unlike most of the luxury hotel,This MO hasn’t got their own private beach, it’s a beachfront property, however they have a small sessions on the beach with hotels own beach chair for the guest. Is not a usual larger luxury resort, only 150 rooms, I will say the facility is okay but I would expect a little bit more. Also, there is no information to pre-book any activities or any special activities going on in the hotel unless you ask. Pool size service m may be need a little bit of improvement. The stuff is very nice to lay down the towel the moment you reached the pool or the beach area. But this level of hotel should automatically bring some water, ice bucket, or sunscreen available to the seat. They are sunscreen only laying around at certain spot and you need to stand and use it. Overall experience has been amazing, also it is top three best and luxurious hotel in muscat. But for this price everyone will expect a little bit more. I’d definitely rate 8.5/10 of the 3 days stay here.

Overall, the cleanliness seemed okay at first, but when I lifted the blanket and found a super long hair, I immediately felt the hygiene wasn't quite right, and it felt rather poor. It's supposed to be a four-star hotel, but the room didn't have a microwave or any cutlery. When I brought takeout back, I found there were no utensils available. The refrigerator was tiny, and because it wasn't cold enough, I bought orange juice to cool it down. The refrigerator was also broken; I had to call a repairman to adjust the temperature, but before that, water was leaking onto the floor. Since I stayed for four days, my clothes got wrinkled, and there was no iron to iron them. The bathroom design was terrible; water would always overflow after showering, making it easy to slip. There was no hairdryer either; I called the front desk to borrow one, and they kept trying to get it back quickly, which was strange 😂. However, the staff at the front desk were very friendly, kind, and helpful. It's very close to the airport, quiet at night, and very close to the beach, but my ocean view room had no view at all. Overall, I wasn't very satisfied, but I let it slide because the service was so good.

The hotel's location is great, but the service was a bit slow. Parking is available in the B2 underground garage, but there's no direct elevator, so you have to carry your luggage up one floor, which is quite inconvenient. Breakfast on the M floor was just okay; the fruit selection was poor – overripe watermelon, very sour pomelo, and decent cantaloupe. Room cleanliness was subpar, with noticeable black stains on the pillowcase. The bathtub drain was clogged, so I had to turn off the water frequently while showering to let it drain.

Simply amazing! We loved every second of our stay at The Chedi! The staff was really, really friendly and attentive and we felt 100% welcome and seen. The architecture was stunning, the three different pools left us breathtaking and breakfast was outstanding as well. We would definitely return and can 100% recommend to stay here, relax and unwind :)

Nice hotel and clean throughout. Breakfast was excellent. Room layout exceptional. Didn't get much communication from the reception staff so can't comment. Location was good near Lulu supermarket and a shopping mall. Cleaners only left fresh linen only when requested and even then left very limited towels for the 3 of us.

The reception staff provided excellent service and assisted guests checking in early. The housekeeping staff checked in daily regarding cleaning. The location is surrounded by restaurants. Overall, it's a very good and clean place to stay.

It's alright. The room is large, but the facilities are quite old. There's a KFC nearby, a bus stop (direct to the airport), and a Chinese fast food restaurant. The breakfast is decent. If it's cheap, it's worth a visit.