Top 5-Star Hotels in Munich

We had an absolutely wonderful time at Sofitel Munich. The room we were staying at 425 had a nice spacious room with many amenities. All the staff were very friendly especially Manager Mr. Umut was very accommodating and very helpful. He was always greeting us with a smile and took care of all our needs and requests. The bar was also very luxurious with many nice cocktails. We will miss Sofitel and will definitely come back next year!

Let's start with the spa - an oasis of relaxation and rejuvenation. From the moment I stepped into the tranquil haven of the Vier Jahreszeiten Spa, I was enveloped in an atmosphere of serenity and well-being. The spa facilities are impeccable, featuring a range of treatments and therapies that cater to every guest's needs. The expert therapists displayed a deep understanding of their craft, ensuring a customized and revitalizing experience. After indulging in one of their signature massages, I felt completely refreshed and invigorated. The spa's attention to detail and commitment to providing a sanctuary of calmness was truly impressive. As for the location, Vier Jahreszeiten Kempinski is a true gem in the heart of Munich. Situated on the prestigious Maximilianstrasse, it offers an ideal home base for exploring the vibrant city. From the hotel, you can easily reach Munich's iconic attractions, designer boutiques, and renowned dining establishments. The convenience of being able to stroll through the historic city center or simply step outside to admire the beauty of Maximilianstrasse made my stay even more enjoyable. It's a testament to the hotel's commitment to offering guests the best of Munich right at their doorstep. The overall experience at Vier Jahreszeiten Kempinski was nothing short of exceptional. The luxurious accommodations, attentive staff, and attention to detail throughout the property were all factors that contributed to a memorable stay. The blend of classic elegance and modern amenities created an inviting and sophisticated atmosphere, which I found to be both comfortable and inspiring. In conclusion, Vier Jahreszeiten Kempinski Munich is a top-tier hotel that truly understands the art of hospitality. The remarkable spa and the unbeatable location in the heart of Munich set it apart as a destination that caters to travelers seeking a perfect balance of relaxation and exploration. I highly recommend this hotel to anyone looking to experience the best of Munich in a luxurious and welcoming setting.

It’s very good, but enough issues to knock a star off. Lots of good things - very clean, modern room. Great shower. Good lighting. Comfortable bed. Fabulous breakfast, with omelettes to order. Every sort of milk you could imagine (though except, oddly, we couldn’t find fresh - the one we thought was it was UHT!). Great gym on 14 floor. Internet lightning fast. The staff were friendly and gave you full attention when you were with them. Issues. Short staffed. On checkout, for example, only two staff, one of whom was on the phone … then the other could not get round an issue for a couple checking online, so had to be helped by the first. When a place is this swish, check in and out should be fast and slick. It wasn’t. Short staffed in the restaurant too: we’d booked a table but were ignored by the two staff who were covering the bar and the tables. A lot of tables and a long wait to be seated. Better training needed: at least greet and acknowledge the waiting guests. Restaurant food was ok. In the room: no access to the online hotel directory: reception didn’t really understand the problem and sent a spare remote up to us, then guessed maybe a software issue. No USB ports in the sockets, and none to loan (you could buy them apparently). (Tip: actually there there are two USB ports - on the back of the TV! They’re fiddly to reach but it can be done, and they charged a phone overnight).

Hotel location is good, opposite the door is the botanical garden, there are children playing. Behind a small park is the Technical University of Munich, which is very large and beautiful and fully open. A few hundred meters from the hotel is Karlsplatz, and a short walk away is Maria Square, convenient for shopping.

The waiters in the hotel are all young and courteous with a bright appearance. The corridors of the hotel are in a dark curtain style. The rooms are a bit small and the bathrooms are very well-designed. The breakfast is the best I have ever eaten. Standard, the only complaint is that it is a little far from the station, and the lights in the room will automatically turn off after a period of time due to power saving, which is very annoying

The atmosphere is great, the staff very friendly, you feel welcome immediately! The rooms are beautiful and both the breakfast buffet and the evening card are extremely delicious. I will surely come back!

It was my first time to come to Munich. Since I also needed to take a train to Passau, I chose the Le Méridien Hotel next to the Central Station. The hotel is in a great location and only needs to cross a road to the train station. It also leads to the city center business street, Munich City Hall and the Royal Palace. It only takes 10 minutes. In addition, the hotel's breakfast is very rich. I will choose to stay here next time.

Excellent service from concierge and reception despite Corona measures! Got an upgrade to a larger room. Unfortunately the hotel bar is still closed, but overall I was very happy with my stay.

Elegant fabulous hotel. Old world charm decor with modern conveniences. Charging ports are great and shower controls high tech. It’s a combo of old world and modern conveniences. We blew the circuit in our room and they came very quickly to fix it and were so sincere in their efforts. Couldn’t have been nicer or more efficient. Breakfast buffet is nice- not as over the top as the Adlon- but fresh and delicious. The front desk folk are tip top.

I seldom give bad reviews to the service staff because no matter in which country the service staff is hard and will face a lot of unfriendly guests. But this time in Westin made me feel very bad. Total three days of breakfast, first day because I went with my dad and I could see well with my baby. The second day dad was too tired to join us. I was the only one to babysit a one year old baby. While I was ordering tea with the waitress, she accidentally knocked over the milk and spilled it all over the table. But the first thing I did was apologize to a lady server and assisted her in cleaning it up. Of course it was not clean as new. When we went back on the third day, an older male waiter came over to chastise us before we even sat down, presumably meaning that he had soiled the dining chairs yesterday and told us to sit in the baby chairs. I stated that there was no problem and apologized again. Surprisingly he shrugged it off and left without bringing me the baby chair and without serving me tea. You can imagine how embarrassed I was. The person who came to enjoy the service was scolded. That wasn't enough. This time I was with my dad and the baby wasn't creating extra trash and I could make sure the table was clean. The way normal polite people would bring it. The man ended up coming back to chant as we were leaving and kept saying we created trash.????? You didn't have a single crumb from your meal? If you don't want to serve customers, you have the option of changing jobs. Several other lady waiters were very friendly. What was a very good impression of the hotel was ruined by this one person. We will be going to Munich often but are not going to choose this hotel again. No one wants to be stared at by a mean person while eating breakfast.