Guest User
August 17, 2024
Service: The front desk service attitude is OK, but the ability is poor. I booked a business twin room on trip more than two months in advance, and then confirmed the order with the hotel through email. But when checking in, I was told that there were no rooms. After more than 2 hours of communication, I finally checked into a temporary room. (I started checking in at 7:50 pm, and finally got a room at 22:10. The door lock of the temporary room was broken.) The waiter's attitude was OK, and the temporary room was also comfortable. When I checked out the next day, I refunded more than 20 euros. So, overall, our family gave the hotel a score of 4 (out of 5).
Overall: The hotel is in a good location, the transportation is convenient, and the surrounding environment is quiet. If you bring children, you can consider it.
Original TextTranslation provided by Google