HYPERION Hotel München

Very nice stay! The hotel is highly recommended!

Such a beautiful hotel. Very satisfied as always. Breakfast perfect. Rooms very comfortable beds. Staff very friendly.

蠻好的 這個親子兩房可以的

The location is very good, very clean, the service is good, and the room was upgraded. The overall room is relatively small, which may be due to the good location. The service is five-star, but the room size is incomparable to that in China.

很不錯！ 很滿意！

酒店乾淨舒適，客服人員服務到位。

還不錯，性價比

The worst five-star hotel. Very poor service attitude. No public areas. Especially that old man with white hair.

I have never stayed in such a bad hotel. I changed two rooms. All the lights in the rooms were broken and kept flashing like flashlights. I called their people to come up and they said they didn't have maintenance staff and couldn't fix it. They asked me to go downstairs to change rooms and told me that they had no rooms. However, the light switch connected most of the lights in the room. If it was turned off, I couldn't see clearly. So the lights in the room I stayed in for the last two days were still broken! I left a newly bought facial cleanser in the previous room when I changed rooms. In the last two days, I asked people to help ask every day, but they said they didn't have it. But every time I asked them if they asked the cleaning staff, they told me that they would ask immediately, which means they didn't ask at all. My newly bought facial cleanser just disappeared. Because every time I asked, the result was that I asked immediately! Until I checked out, they called me 5 minutes ago and asked me immediately. When I checked out, they said they had double checked it. Haha, they contacted me and checked it again in 5 minutes. It's strange that I believed you. They just perfunctorily saw that I was going to check out. The hygiene of the room is terrible, the bath towels are yellow, and someone comes to clean the room every night at 5:00 pm, and it is very perfunctory. The attitude of the front desk is terrible. At first, they made a mistake in my room type. I argued with them, and they said it was not their fault, and then told me that they were fully booked, so even if it was wrong, there was no way to change my room. Extremely bad, worrying hygiene, bad service, and things can't be found, or it's not that they can't find it, or they don't find it at all! I've never stayed in such a bad hotel, changed two rooms, all the lights in the room are broken, keep flashing, just like a flash, called their people to come up and look at it, they said they don't have maintenance staff, can't fix it, and asked me to go down to change the room, and then told me that they don't have any rooms left, but that light switch connects a large part of the lights in the room, if you turn it off you can't even see it clearly, so in the end, it's not a good idea. The light in the room I stayed in for two days was still broken! The last two days I asked someone to ask me if there was any cleanser in the room, but every time I asked them if there was any, the person who cleaned the room told me to ask right away, which means there was no question at all, and my new cleanser just disappeared. The hygiene of the room was terrible, the bath towels were yellow, someone would not come to clean the room until 5:00pm every night and it was very perfunctory. The front desk had a terrible attitude, at first they got my room type wrong and when I approached them about it, they said it wasn't their fault and then told me that they were fully booked so there was no way they could change my room even if it was wrong. , 5min ago to call is right away to help me ask, down to check out is already double check no, oh 5 minutes to contact a good and check again, I believe you on the strange, is to see me to check out the perfunctory me. Translated with DeepL.com (free version)