Top rated hotels in Munich

Citadines Arnulfpark Munich - Europe
4.3/550 Reviews
On the plus side, the apartments are 1km from the central station and very close to other stations and trams. The building is new with modern materials. On the other hand, the place is run so half-heartedly, it is revolting. The worst part was the rotten banana in the dishwasher, which we asked to have cleaned four times over the four day stay at no avail. Together with the blood stained mattresss it is abbsolutely disgusting! And on the less serious notes: Not enough chairs, cutlery or plates for us. Towel rack not working. Shower broken All three hand sanatizers in reception/elevators broken. Etc, etc, etc. The management will probably write here that they are sorry to not having lived up to their standards. The point is that this IS their standard. And that the marketing team should spend their time on a walk around the building with the eyes of a guest instead of writing boilerplate answers here.

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