The Fountain Inn - Fort

Hotel is very dark and dank, window opens onto a brick wall and there is an odd smell

Unknown place Didn’t find the place. Was going around the area for 2 hrs. The owner also not helpful in finding the place . Wasted R/s 2500

This hotel exceeded my expectations in every way. The service was impeccable. I had a wonderful time at this hotel. The amenities were top-notch, and the location was perfect for exploring the city. I look forward to staying in the future.....

The hotel rooms are filthy and too small. Whats pathetic is the attitude of hotel staff. They behave as if they are doing a favor by letting the guests in. and for any complaints, they have only one solution and that is "you can cancel the stay". Did not even checkin, left and found another property to spend the night.

Rooms are very small, It’s not a 3 star, small lodge, small reception hall, no restaurant but in the advertising restaurant service. No car parking. Taxi and travel not come in hotels because small street.

As soon as I checked in and entered the room I sat on the bed and saw BED BUGS crawling around. I immediately reported it and asked to end my stay. The cleaning person came in with a spray, the staff told me that it was okay and I should go to sleep in the bed. This says a lot about the cleanliness of the place. When I spoke to the manager he screamed at me why I was creating problems. Imagine arriving to an hotel, finding bed bugs and being screamed because you don't want to stay in the room. What a welcome to the city! The sheets were stained with blood (probably from previous guests that had issues with the bed bugs). There isn't a shower in the room, the whole bathroom becomes a shower and there are buckets for it. The direction on Uber are wrong, and if you happen to come here during the night expect to not find the place easily because the whole lights are off. The surrounding area during the night becomes a bit sketchy with a lot of people sleeping on the street, but that can be somehow normal as far as I understood. But still, it feels very very unsafe. During the check in, the reception wanted to hold my passport. Never ever leave your passport to anyone! At the checkout the receptionist didn't want to give me the invoice, I had to tell him that I was calling the police for him to handle me the invoice. They have a sign that says that their POS for paying by card is (permanently) broken, but magically it works if you prove that you don't have cash. The cleaner person, was sleeping on the floor near the reception. In general, do not stay here if don't want to catch bed bugs and bring them back home. Their solution was to spray something in the bed and that's it. It totally ruined my trip and had to find an alternative hotel last second.