Highlander Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mount Hagen
Highlander Hotel
Hagen Drive Wahghi Parade, Mount Hagen, Western Highlands 495, Papua New Guinea
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Located in Mount Hagen, Highlander Hotel & Apartments is within a 5-minute drive of Mount Hagen Market and Mount Hagen General Hospital. This spa hotel is 13.7 mi (22.1 km) from Kuk Swamp.Show More
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4/5Very Good·Cleanliness: 4.0
All 44 Reviews
Amenities
Outdoor swimming poolSpaMassage roomGymPrivate ParkingFreeAirport shuttle pick-upFree24-hour front deskLuggage storageBarRestaurant
All Amenities
Surroundings
Airport: Kagamuga Airport
(10.5 km)
Airport: Wapenamanda Airport
(68.6 km)
Landmarks: Mount Wilhelm
(510m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
4
Executive Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
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3
Premier Room
2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Two Bedroom Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Living Room:1 Sofa bed
25.2m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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1
One-Bedroom Suite-Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
Guest Reviews
4/5
Very Good
44 reviews
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Average for similar properties in Mount Hagen
AI Summary
Guests praise the clean rooms, friendly staff, and convenient location near amenities. Complimentary WiFi, pool, and family-friendly facilities enhance the stay.
Guest User
October 13, 2024
The food is really good just need to improve on the cakes our cake was not moist enough, service was also great along with the food.inproved a lot over the months Security guard was a bit harsh on the students in the pool if they can have a better approach
Guest User
October 9, 2024
Might be the best in town, with nice grounds and rooms, but it is definitely not attentive to details. My check-in took a very long time because they initially claimed that I did not pay, and only after long research they were able to find my pre-payment. As I entered the room I found it clearly not ready and not clean, so I went back to the reception and they gave me a new one. The WiFi wasn't working for me initially. I called for support twice and both times they told me they would send someone to check, but they never did. Only after I went back to the reception they helped me find a solution. Finally, I was taking a shower when I realized that their shampoo dispenser was empty. Ridiculous for a 200 EUR room per night. It could have been an unlucky combination of bad events, but the service was too disappointing for that price level. It's the attention to details that makes the difference between good and bad service.
Guest User
September 26, 2024
Overall its a good experiance only thing need to upgrade the room facilities..Food is awesome and thanks to Cheif Ashely whos being very supportive as m being a vegeterian and cooked everything what i request..Nice support.thank you so much
Guest User
September 26, 2024
Firstly, ALINA SAMSON's service during breakfast and dinner was fabulous in these past three days dinning here at Highlander Hotel. Always attentive not only her but the rest of the crew. Breakfast is marvellous with variety of fruits. Dinner was perfectly prepared and very delicious. All in all perfect.
Guest User
May 22, 2024
Meals were excellent, buffet different each night and always fresh and great. Curry night, sea food night great. Service outstanding. Chef Ester meets customers and makes sure they are happy. Best meals I've had in the highlands. Hotel room I had was very modern and clean with a great shower.
Guest User
May 13, 2024
The food is SPOT ON, more than happy with the portion sizes! And I love that they make fresh bread daily-TRY THE GARLIC BREAD! Cheers to the head chef and his team. Gets busy at times, but floor staff are always attentive and do their best to cater to all guests. Front desk staff are helpful, and security on-site there to assist. My one suggestion is to call an hour or so ahead if you are taking the complimentary shuttle from Kagamuga. Otherwise, it's about a K50 (negotiable) ride into town/the hotel by taxi. Hotel situated close to town centre and near the court house, governement offices, and the main shopping centre Tininga Plaza, which is a K10 taxi ride or 3 minute drive down the road.
Guest User
May 12, 2024
I often stay in this Hotel, when I travel for work. Is the best in the city. Good rooms, cleaning and comfortable. Safe hotel, with many security people and high perimeter wall. The restaurant has a diversity menu for all tastes, and the portions are generous. Unfortunately the service is slow, the staff is polite and attentive. Praise must be to Alina, who is very efficient in breakfast or lunch.
Guest User
April 28, 2024
Didn't sleep at the Highlander because rooms were full, but had our meals there and had some interesting experiences. For example one night we ordered fish and chips but it wasn't available because the waiters said there was no one to peel the potatoes.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Spa
Additional charge
Massage room
Gym
Private Parking
Free
Airport shuttle pick-up
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Airport shuttle drop-off
Free
Currency exchange
Conference room
Additional charge
Business center
Wake-up call
Wi-Fi in public areas
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Pool with view
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Transportation
Airport shuttle pick-up
Free
Airport shuttle drop-off
Free
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Front Desk Services
Currency exchange
Safe at front desk
Luggage storage
Wake-up call
Concierge service
24-hour front desk
Languages Spoken
English
Food & Drink
Bar
Room service
Snack bar
Convenience store/kiosk
Public Areas
ATM
Garden
All rooms non-smoking
Health & Wellness
Hair and beauty salon
Gym
Massage room
Spa
Additional charge
Cleaning Services
Laundry service (on-site)
Additional charge
Clothes dryer
Accessibility
Assistive listening devices
Employees proficient with sign language
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Thermometers available
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 10:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Children 17 years old and under | PGK 65 (approx. NZD 27.78) per person |
Adult | Set menu:PGK 65 (approx. NZD 27.78) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2011
- Number of Rooms: 88
Located in Mount Hagen, Highlander Hotel & Apartments is within a 5-minute drive of Mount Hagen Market and Mount Hagen General Hospital. This spa hotel is 13.7 mi (22.1 km) from Kuk Swamp.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.