Protea Hotel by Marriott Mossel Bay

The location is very good The waiters are very attentive But maybe the room next to the old wing where I stayed was very noisy when taking a shower and the exhaust fan in the room was very loud. These improvements will be made in the future.

The service is average, the location is good, and the parking space is outside on the roadside. There were allegedly hotel security guards watching. There are still four-star standards.

The location of the hotel is very good, next to the sea, there is a beach Free security at the entrance of the parking lot. There are supermarkets around. Pay attention to the business hours. When we arrived, it was Sunday and most shops were closed. The room is clean, but the washbasin is separated from the hot and cold water. I'm not used to it~ If you don't care about the money, it's better to book a balcony with a sea view The breakfast selection is also very rich. We had curry chicken that day Next to the hotel is a museum of the first Portuguese to land here There's a lighthouse a few kilometers away

Tourist hotel, which is also booked by larger tour groups. Lots of German holidaymakers. Parking spaces directly at the hotel, which are however publicly accessible. We had a room with a view of the harbor. Due to a friendly upgrade, we were given a kind of apartment over 2 floors. This type of room is not recommended for older people or people with mobility restrictions. Modern furnishings, two balconies with seating. Unfortunately, the room was close to a busy road to the harbor, so the balcony was not inviting for sitting. Large bathroom with bathtub and large shower. The hotel has a beautifully landscaped garden with a pool and loungers. The service was quite varied. During two overnight stays, we were unable to get the right number of towels in the bathroom, despite repeated friendly requests. In the restaurant, we were always served in a friendly and competent manner. A large, varied buffet is set up for breakfast, and there is also the option of having various hot dishes freshly prepared. The music, which was always a bit too loud and seemed to repeat itself morning and evening, was a bit annoying. The gin distillery operated on site is very interesting. You can visit them, produce your own gin and even book a gin tasting.

By far the best Protea Hotel on our trip along the Garden Route. The hotel is located a little above the (industrial) harbor. If you walk towards the harbor and make a detour to the left, you will come to a few very nice beach restaurants where you can eat well. A little further to the left is a beautiful stretch of beach that invites you to run or swim. Otherwise, there are many other shops and restaurants within walking distance of the hotel. The hotel itself is nicely laid out and offers a few nice corners to linger. Be it by the pool, in the bar or on the restaurant terrace. All in all, we felt very comfortable. The extremely good recognition of our status with Marriott played a major role in this. This and the extremely friendly staff at reception are the reason for the 5*. We received a generous room upgrade to a suite, parking was free for us and we were able to enjoy dinner including drinks at half price in the hotel restaurant. We would especially like to thank Peter. He was our "shadow". We checked in and checked out with him, he brought our suitcases to the room and was there for us from time to time. But all the other colleagues at reception were also very friendly and helpful. The breakfast was OK. The other service was good too. The housekeeping was a bit strange. Towels were taken out of the room in the morning and not brought back until the afternoon. We can recommend the hotel.