Guest User
October 29, 2024
The name and history are what keep the hotel afloat, disappointed that the internet did not work, there was an error and when you write the room number and the guest was not allowed to connect (paid)
There is no free internet at all, in a hotel of this level it looks simply indecent. The system administrator came to the room to fix it, did not fix it, entered his password, and when he left after 15 minutes everything crashed again and it was impossible to go back to connect because he did not say the password, I bought a new iPhone for my birthday and wanted to transfer data, which I could not do in 2 days in a hotel without Wi-Fi.
And the cherry on the cake for the holiday paid parking 3700 which no one warned about before the check-in, and only when I was leaving they said that parking was paid. In the price of rooms from 35 thousand they could have included both the Internet and parking. But so the feeling is that they are just trying to make money off you. The room is excellent but shabby, although I lived in a new format with modern repairs, a long web was developing on the ceiling in the corner) the breakfast is good but there were better ones in hotels of the same level and even lower. You can visit once but there is no feeling that you are a guest, they just want to profit from everything like tourists (the employees at the reception are about 18 years old, to all my requests to arrange minuses or that they did not tell me about paid parking, they only looked at each other and giggled, there is not enough good adult hotel manager and someone who will strictly monitor the level of service that should correspond to such a majestic building
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