"The experience was ok except that customers needed to about airport transfers services during booking"

"It was my wife Wendy's 60th birthday on 1st December so this trip was part of her birthday present, when the hotel found out we came back from a lovely day out to find that they had left a lovely bottle of bubbly for her. The staff were all very friendly and helpful especially Birte on reception. The location of the hotel was superb with it being on the beach front and elevated way above the path below which meant an unspoilt view of the sea. Our room was no.14 and I must say it was extremely comfortable and very clean. The food and drink was of a very high quality and plenty of it! We hope to visit again this time next year to warm our cold English bones."

"They didn't clean the room"

"Hello, the food and accommodation were very well coordinated and the location is very central."

"Amazing hotel. Food choice and quality excellent.Room was enormous with a beautiful large balcony with amazing views. Beach was just outside the gate. Staff very helpful and friendly Already planning another visit Would be helpful if large containers of water was available to buy within the hotel as it was a uphill struggle to get it.. Thank you for a lovely holiday "

" Exceptional Service The highlight of our stay was undoubtedly the staff. Every team member we encountered was incredibly friendly, hardworking, and always ready to help with a genuine smile, making us feel welcome from the moment we arrived. Spacious and Spotless Accommodations We were very impressed with our room. It was exceptionally clean and far more spacious than we expected, providing a perfect, comfortable retreat after a day in the sun. Prime Location and Amenities The hotel’s location is unbeatable, perched on a rocky outcrop with breathtaking panoramic views of the golden Jandia beach. Having direct beach access and being just a short walk from the charming old town of Morro Jable made our daily outings so convenient. We also thoroughly enjoyed the outdoor pool overlooking the ocean. Outstanding Gastronomy The food at the resort was truly exceptional. From the extensive morning and evening buffets featuring fresh live cooking stations to the excellent choices at the Krystal fusion restaurant, every meal was delicious, hot, and offered an amazing variety of dishes. What We Liked Best (and Least) Best: The combination of the warm hospitality from the staff, the sheer comfort of the large and clean rooms, and the fantastic, high-quality dining options. Least: If we had to mention one minor area for improvement, the gym is on the smaller side with a limited selection of equipment. While it serves for a basic workout, it is a bit modest compared to the high standard of the rest of the resort's facilities. Overall, it was a wonderful experience, and we would highly recommend it for anyone looking for a relaxing and high-quality getaway!"

"Quiet, lovely apartment with excellent service (cleaned and sheets/towels changed every four days. Very convenient for supermarket, shops, eating out, beach. Friendly, helpful receptionist. Lovely pool on the roof. Well furnished apartment with comfy beds"

"Be warned if you have booked through Love Holidays. Booked what we thought was a 2 bedroom duplex apartment with Love Holidays. When we arrived it was a 1 bedroom apartment with a pull down bed in the lounge, this was far from ideal with our adult daughter. Tried to speak to Reception but couldn’t make them understand. It seems a 2 bedroom apartment is one bedroom and 3 bedroom is 2 bedrooms. They definitely need to liaise with their supplier to advertise the apartments properly. There is not a lot of privacy on the terraces as the staff are in and out of the gardens all the time. One afternoon while eating lunch they randomly started butchering the palms trees. We were told that we had to go inside with no warning, the terrace was left in a real mess. The apartments themselves are clean and modern but we wouldn’t return."

"We stayed for 3 nights and had a great overall experience. The staff were very friendly and helpful, and the location is absolutely unbeatable – everything you need is right around the corner, from supermarkets and shops to plenty of restaurants. The apartment had a well-equipped kitchen, which made things super convenient. Parking can be a bit of a challenge, and the biggest downside for us was the lack of climate control – the rooms got quite hot at night. Aside from that, it’s a comfortable place to stay in a fantastic location."