Swansea North

Fantastic welcome and hospitality from Lisa and Rachael. All staff so helpful and great accommodation as expected, as always from Premier Inn. Thank you ladies - your friendliness was so welcoming and helped bring more joy to our Christmas family trip!

Friendly service and staff. The dinner at next door’s Brewers Fayre was pretty good too, as was the breakfast the next day. Room and comfort were great and I got a decent nights sleep. The only thing that really lets this hotel down is the WiFi. With next to no mobile reception in the area, you’d expect the WiFi to be okay. It really isn’t.

We had a super friendly welcome at check-in by the two guys on reception on Sunday evening and during our three-day stay every member of staff at the hotel ( and restaurant ) was friendly and helpful. There are loads of amenities nearby and the location is perfect for travelling onwards or visiting the Swansea area. We have stayed here several times previously.

Clean, comfortable, excellent staff in the hotel and restaurant. Good quality breakfast. This hotel is well managed and well positioned for onward travel. The staff here are attentive and personable. Premier inns do vary between locations, this is one of the good ones.

Average Premier Inn Hotel, Crap wifi. Crap phone signals. So here I was with a week to do in Swansea on training and booked into the Premier Inn Swansea North. I was actually looking forward to the Hypnos mattress to aid my slumber as they are pretty amazing, only to find they Hypnos is now gone in favour of a Premier Inn V2.0 mattress made by Silentnight. Ah yeah... Lennie. You need to get down to the Silentnight factory and get a refund as these Premier Inn V2.0 mattresses are rubbish! Go back to the V1.0 Hypnos Now onto another bone of contention. The Premier inn Wifi at Swansea North. It'sCrap ok that's it. Nothing more or less. Even the staff recognise it's crap and are embarrassed about it being so bad. So here I am on the Premier inn "Ultimate" wifi which costs £5 a day and I can reach the amazingly blistering fast speed of... 0.8 mbps! Yes you read that right. Not even 1 Megabit. I remember being upgraded to 2 megabit ADSL in 2002 so we're about 22 years behind here. Maybe they need to put a bit more coal in the boiler? I know what you're going to say next... I'll just tether off my phone I have tons of data... Err no you won't. These places are built like faraday cages. The phone signal inside this place is enough to get a voice call out in the normal way. That's it. I have 3 sims between my personal and work phones on 3, EE and Voda. None of them gave me enough bandwidth to make a reliable data connection. So facetime is out. Whatsapp calling is forget it and don't even think about Skype or Zoom - it ain't happening. The upshot is in the event of a nuclear attack, just get here before it happens and all you electronics will be safe from the EMP. So yeah. that's it. You want a decent nights sleep and a data connection? Go elsewhere.