Top rated hotels in Montreal

Hyatt Place Montreal Downtown
4.1/5104 Reviews
Booked in for 5 nights B and B only told at reception check in that breakfast service had been stopped and told there would be a refund of 11 dollars per person at check out. Rather disappointed with this as we picked the hotel because it served a breakfast. Not sure where you can find a breakfast for 11 dollars locally The hotel bar...no one mentioned it at check in...had reduced hours from 5 to 8 pm. Why?? The hotel uses the term downtown in its name. This I found misleading as it is some distance from the heart of old Montreal. The area the hotel is in is pretty run down with many individuals sleeping rough and a real feeling of destitution. One incident was particularly unpleasant. We purchased a bottle of wine and clarified with reception that it could be drunk in the lounge area...they even gave us cups to use. We had assumed there was no hotel bar. A manager later approached us to ask us rather brusquey to stop drinking. An unpleasant exchanged occurred and we left. Bad treatment for guests in a 4 star hotel. That aside the rooms bathrooms beds and pillows are v good as are reception staff. Rooms have no dressing gown or slippers...how do you get to the pool. Overall well not return. In my opinion it's a 3 star hotel in a poor location.

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