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TownePlace Suites Montgomery EastChase

TownePlace Suites Montgomery EastChase

4.1/549 Reviews
Okay so Heather the breakfast attendant is a shining example of an excellent employee. She greeted us each morning during our stay like we were family and had the breakfast area running like a well oiled machine. Not only does she have items eggs, sausage, oatmeal, bagels and waffle items stocked, she also comes by to see if you need anything and picks up your table items when you are done 10/10. Now, the house keeping is another story. It appears they are doing the bare minimum to get by. We had to have mold cleaned and removed from bathroom. Had to request sheets, towels and toilet paper refreshed. Dust on chairs and entertainment area. House keeping needs to become a priority at this location. There are other reviewers on this subject. Location is in a great area, can walk to restaurants and plenty to do in the area. The fire pit area is nice, but not lit during our stay. There is outdoor seating, but no cushions, possibly due to spring time and pollen.

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