Hotels in Carrasco, Montevideo

First return after Covid and I’m happy to say it’s still the same great hotel, rooms, Lounge, Bar all still as new, a friendly home from home far away, totally recommend for a short business trip to this great area, short safe walk to bars and a skip across the road to the beach

unfortunate cleanliness conditions. We have booked to enjoy some days in this mansion, BUT a great deception comes! At arrival the receptionist ask a mandatory FULL CANCELLATION of reservation, never that happen in any hotel but, unfortunately, I do cancel ALL During a first evening, 3 times the power goes down, after the third episode didn´t work and we should be moved to other room! After all of that and with the unfortunate cleanliness conditions, that we saw, decide to leave the hotel on next morning. NOT REFUND OF next FOR NIGHTS was accepted by the owner!!! WE LEAVE THE HOTEL AND THE OWNER DO NOT ANSWER MORE ANY EMAIL. PLEASE DO NOT PAY IN FULL on arrival, if anyway you decide to visit this Hotel.

One of the most beautiful hotels I stayed at. It is a centenary Palace, richly decorated and preserved. The restaurant is wonderful! I recommend at least 1 night (preferably the 1st or the last) as the hotel is close to the airport.

I came to this hotel after switching from of an extremely historic boutique hotel (aka old and smelled of dust) that my travel agent put me in. This hotel had everything you would expect from a boutique hotel. The hotel has a nice vibe, friendly staff, in a trendy, safe neighborhood, rooms done mid-century modern and with many modern and thoughtful amenities. They have those fancy toto bidets, outlets everywhere, good water pressure and beautiful views of the beach from your bed. The only thing missing was being able to open and close the curtains from the push of a button. The breakfast is plentiful with a good selection of breads, fruits and yogurts and a few hot dishes. They have many restaurants within walking distance or a short taxi ride away.

Breakfast was not too good but acceptable. No extra beds should be possible. There should be no problem with children and the location is quite good, next to the sea, the sea view room looks good. There are parking spaces, not many.

This hotel is located very close to the attractions of the Old City and Independence Square. The room is clean and tidy, with a refrigerator and an electric water heater. Breakfast is included in the room rate, and it is a very good breakfast. Although it's not right next to Xincheng Beach, the price/performance ratio is very good and it's really unbeatable. Check-in can be considered.

Right next to the famous attractions, it is already a good local hotel.

Excelente todo, la ubicación, las habitaciones, el desayuno y sobretodo el trato del personal. Sumamente recomendable! Sin duda para repetir. Estuvimos en una habitación de 4 y fue super cómodo todo , la cocina americana un plus.

Wow. One of the most ridiculous experiences in over 35 countries and 150 hotel stays in my life. Arrived at the hotel which looks dated from the outside but I was confident, based on the reviews, that the rooms would be decent as I expected. Slow check in process but staff fairly friendly. We got to the room which, no exaggeration, was one of the most dated, smoky, disgusting rooms I’ve been given. Rather than complaining at the end of the stay, I returned to reception and said that the room was horrible and smelt terribly of smoke. I asked if we could be moved to a nicer, newer room. This wasn’t well received but Leonardo (hotel receptionist) said that he would arrange for us to move to a room on the eighth floor. We fetched our things from the first room and waited at reception. After Leonardo had ignored us for a few minutes, I asked again if we were being moved to a better room. To clarify, by better, I was asking simply for a more modern room that did not smell of smoke and that reflected the photos of the hotel online. At this point, he lost his temper and said that we needed to go and sit and wait. I explained to him that we had a reservation later in the evening and that we needed to check into our new room quickly. He behaved aggressively and with a short temper - telling me that I should basically be grateful that he was moving our room! I explained that, as a customer, we pay for a room of a good standard for the price and that he was not doing us a favour! He then accused me of ‘harassing him’ about having a better room! There was no element of ‘harassment’ and only Leonardo speaking in a rude and totally unprofessional way. I could not believe what was happening! At this point, I asked to cancel the room as we were going to stay elsewhere. I asked Leonardo for confirmation that the cancellation would be free and he told me ‘he did not have time to write this confirmation’. I explained that it would take him less than a minute and that we could only leave the hotel if we were sure we would not be charged. He begrudgingly provided Brie after demonstrating a further bad attitude. I am sure that the hotel will reply to this review with a different version of events but, all I can say is, this hotel is seriously dated, in a bad condition, smoky in the room we were given and the attitude of Leonardo was one of the worst and most bizarre I have ever come across. I am also making a formal complaint to the NH Hotel group, whom I expected better of.

This place was perfect in every way. The check-in, the room, the service, and the dining room staff were all wonderful. Our room was clean, the water was hot, and the bed was comfortable. This hotel is ideally located as well. The mall and grocery are within walking distance, and some excellent restaurants are also within walking distance.