Viajero Montevideo Hostel

Colchões confortáveis

Me sirvió para todos los trámites que tuve que hacer y pasar varias noches disfrutando de n tranquilidad y cada uno haciendo la suya. Muy bueno !

Ich war in Medellin und Buenos Aires ebenfalls im Viajero, leider muss ich sagen, dass dieses in Montevideo für mich unter dem gewohnten Durchschnitt liegt.

Sem dúvidas o melhor hostel que já fiquei. Só uma observação: O Uruguai faz muito frio, e o cobertor oferecido é muito fino

Superó mis expectativas, el personal era super amable, la ubicación es perfecta y el lugar es hermoso una casa antigua remodelada con ascensor. Las habitaciones tienen lockers y son bastante cómodas. Mi experiencia fue en la habitación de mujeres, descanse muy bien, tenes privacidad y el baño es super amplio y limpio.

Positive points: location. For a first trip to Montevideo, it is right in the historic center with most of the attractions within walking distance. Negative points: I stayed 6 nights: 4 in a shared room and 2 in a private room. The facilities are old, broken or breaking, kitchen utensils in poor condition, bunk beds are integrated, that is, any movement made by the roommate above or below reflects on you, room full of dust and poorly cleaned, lack of mirror in the room); lack of hygiene and cleanliness (stained bed linen, with dirt marks, trash can in the bathroom too small for the number of users, refrigerator with broken shelf and bad smell, dusty room, dirty lockers with belongings from other guests left there, lack of toilet seat protectors, broken toilet paper roll holder, broken sponge and soap holder); lack of peace and quiet to sleep (on weekends, during the day, the historic center is very quiet because almost all the shops are closed, but at night it is very noisy on the street, which makes it almost unbearable to sleep. There is no soundproofing whatsoever); lack of quality in service (in general, employees who do not provide adequate assistance - for example: they do not respond to your requests, they do not advise you on how to use the bike they rent - they charge, but they do not advise you on how to use the brakes so that you do not have an accident using only the front brake. There is a lack of preparation and training to provide better service, even though it is not a hotel, as they like to say to justify the poor quality in solving problems. I asked to change the bed and I am still waiting for them to get back to me - I solved the problem with the bed myself - I had belongings stolen from the refrigerator and what I heard from the hostel is that they are not responsible, after all, it is a hostel and not a hotel); lack of integration activities between guests (one of the advantages of a hostel over any regular hotel is the possibility of connecting with people from all over the world, but Viajero doesn't promote them, it's very quiet).