Hotels Near Espacio Libre Héctor A.Ardao in Montevideo

Stayed in the hotel for two weeks. The hotel's location is perfect. The staff is friendly and helpful, and they helped me in everything I needed. The room is comfortable and clean, as well as the whole hotel.

Apart from being a great location close to departmental transport and the hotel including the rooms are very clean the staff are extremely friendly and courteous plus they go out of they way to help - This is are second time stying in the hotel and we would highly recommend it

The location is perfect, if you are travelling in and out of Montevideo by bus. And at 50$ per night it is a bargain. Otherwise try and stay somewhere else. The hotel is not a 4* by all means. Noone speaks a word of English (I do speak broken Spanish, still difficult), housekeeping never showed up. I checked out one day early and although I sent an official request from booking and asked at reception, they took the whole amount.

This hotel was very disappointing for me and my wife. Looking at the pictures and the previous reviews, I really thought we would stay in a great hotel, but the reality was different. We did the reservation for a standard room, the pictures don't show how small they are. The room that they gave us was on the 2nd floor, and the window was direct to a central air conditioning machine (I suppose it is). It's a big machine, terrible view, but also terrible noise. They turn it off at 6:30pm, and turn it on at 08:30am. If you want to sleep in it is impossible, or if you want to take a nap in the afternoon, impossible too. Besides that there is a door in the room, to the next room, it's obviously closed, but you can hear everything from your neighborhood. The bathroom is ok, towels are good and clean. But when you take a shower the floor gets all wet, even with the box close, it's probably some leak. We stayed for four nights, and in two of then the air conditioning was not working. We called the reception and the answer was that they would have to call a technician, to repair it. They fixed, but in the next day it was broken again. Fortunately the weather was not so cold, and it was possible to leave the window opened, but we we had to deal with the noise coming from outside. We asked to change for a better room as soon as we arrived. But the receptionist said the hotel was full, and that in the next day they would have a free room, in a superior category, but it was necessary to pay the difference to the upgrade. We said that we have the gold benefit from **********, and this update would be for free for us. As soon as we told about the benefit, they tell us that we need to wait for the next day and see if the room would be still available, but, of course, it wasn't free anymore. Although the location of the hotel is good, we definitely wouldn't like to stay there anymore.

I stayed 3 nights in the so called double standard room. My room was on the 6th floor overlooking the street. I enjoyed my stay at Own Montevideo. The room had a nice modern setup with a plenty of storage space, switches/power outlets in all the right places, many lighting fixtures. I could open windows and get a fresh air. The A/C worked fine. Wi-Fi was fine as well. The bathroom was of a decent size, with the separation between the sink and the toilet/shower. There was a window next to the bathroom sink, with a plenty of light coming in. Everything was in decent shape and looked clean. I found the small shelf was missing in the shower but it didn’t bother me much. Noise level was average. Nothing super loud that bothered me. The breakfast was adequate, with friendly personnel. One thing to know is that you have to specifically ask for coffee/tea and it will be brought to you. Everyone from the staff was very friendly and helpful. The hotel is conveniently located. I walked to Pocitos/Montevideo sign and back. Everything is a short Uber ride away, with a plenty of Uber cars available. Uber ride to Buquebus terminal for direct ferry to BA at the morning took around 15 minutes. If you arrive at MVD airport without a lot of luggage, you can take DM1 bus at the front of the terminal (84 pesos as of November 2022), get off at the last stop and walk ahead for 2 minutes and you are right there at the hotel door. Very convenient. All in all, everything was good, as it seems like everything else in Montevideo. I enjoyed my stay at this hotel and am giving it 5 stars review. I certainly recommend it.

Very comfortable. There is a very careful and gentle staff. Just for a work trip.

The hotel was very comfortable and the rooms were very comfortable. We had booked with a month in advance, confirmed by phone before arrival, everything came perfect until we arrived and did not let my husband and children come in. I wasn't at the hotel yet, but I had already warned that I who made the reservation was coming a little late. The first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second Then we got the room and it is clear that when we entered there were 3 football players, which had also happened to them, they had found someone in the room. We were very bad as we were 4 in two beds. After a 14-hour trip. But no one succeeded in giving us an explanation or solution

We arrived at midnight and had no one to receive, we had to wait in the street until someone came. The garage is not in the hotel, but on a side street. The garden of the garage is very cruel. The room was dirty, with hair tuffs and dust by chaos, and we found a nail in the shirt. The bathroom has not seen a cleaning for a while, there was sabotage used in the bide, near all that breakfast breaks a stick, we had a bad experience that we decided to check out the next morning.

Right next to the famous attractions, it is already a good local hotel.

We had no problems with the hotel, its location or cleanliness. However, we were double charged for our room back in March 2022 and 7 months later have still not received a refund. Upon check in the girl charged our credit card the incorrect amount for our booking. When I pointed out the error, she recharged my credit card in the correct amount and said she would issue a credit once she asked someone who knew how to process it. Shortly after we were issued a credit and given the appropriate slips indicating the 2 charges and the credit charges to my card. When we arrived home I noticed 2 charges from the hotel on my credit card statement but no credit. For some reason the credit has never processed to my credit card. Up on closer inspection of the credit slip I noticed it says INCORRECTO at the bottom and therefore never got processed. I have sent numerous emails trying contact someone at the hotel since this booking trying to get my $463.50 USD refund; and no one will return my emails or my phone calls. I even had the booking agency contact the hotel (***********) and they still will not correct this matter. This is not a big hotel (it has 21 rooms) and at the time of our stay it had very few bookings so reconciling this matter should not be a problem. I wonder if they make a practice of doing this type of thing??