Guest User
November 19, 2024
I will start this with the positives, we had a spacious room with a great view, the hotel is close to the elephant transit centre and the pool table is free to use. That’s it. The hotel is very dated and in need of some serious upgrades, parts of it look completely derelict, that can be accepted and probably wouldn’t been an issue if you didn’t find ants crawling in your bed. The staff make a hotel, unfortunately at this hotel the staff were extremely overbearing and absolute pros and making you feel uncomfortable. The choice of food on offer is abysmal and what is there is cold and covered in flies, it seems the staff are aware of the issues but rather than improving the food choices and hygiene standards they instead are all over you to the point that you feel uncomfortable even being in the restaurant. We only stayed one night thankfully and at breakfast after finding ants running around in the bread I was offered an alternative meal, to which I accepted and this would have been fine if the staff didn’t then linger around your table and try secretly record you without your knowledge!! To sum up make sure you pack plenty of snacks before staying here or plan to go elsewhere for meals.