Guest User
April 20, 2022
I stayed at this hotel on 04.04. we waited 2 years to go due to the pandemic, a simple hotel, that's no problem, but on the day we were there we had the president's protest and there were no places to eat, someone from the hotel said he would make lunch and asked what we wanted to eat, no values were mentioned at any time, on the day of closing the hotel account they charged us U$$ 9.00 for each one, we paid despite not having been communicated before, and the waiter himself on the day he served lunch said that if we asked cafe would open the account. The other one would be a suggestion, ALL THE COUNTRIES I visited, if I went out outside breakfast hours, always offered us a box lunch, yours we left twice early and we weren't even offered water... and finally I was very DISAPPOINTED, we borrowed an adapter at reception, we would only stay 3 days, and at all times I asked if they needed it, on the last night after paying the bill, we were already sleeping when I was woken up by a guy saying that I would need to go down to return the adapter, I asked if you didn't have another one, did you wake me up so I could return the adapter? , I left it outside the bedroom door, this makes me tremendously embarrassed so I think that for someone who waited two years and we didn't cancel that wasn't the deal we deserved, right?
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