Anonymous User
May 20, 2024
Arrived at the hotel after 8pm, the hotel told me that the air conditioner was broken and they didn't know when it would be fixed. They could check out for free, or choose to get a $30 refund per day or give 1,000 more points. It was so late and I didn't know where to stay, and it was impossible to book another hotel. After checking out after a few days, I found that I hadn't been given anything. I called the hotel, but it was difficult to get through. I finally got through, and they said they were looking for management, but they couldn't get through... I also tried to get through to the front desk during my stay, but the phone was also very difficult to get through. The hotel basically had no service. I will never stay at this hotel again.
Original TextTranslation provided by Google