Guest User
August 27, 2024
Disappointing ….not a 4 star property. Unprofessional reception…..eating and very casual attire while on the job. Lack of information when we checked in. No restaurant when their website is advertised with restaurant. Charge for the beach lounges. Rooms were clean and young breakfast staff polite….. The manager was rude when she finally spoke with me by asking me to converse in formal Greek! I proceeded to tell her I was born, raised and educated in Australia and my common Greek should be better than her English! I did receive a verbal apology from her but she was not able to address our concern of overpayment and we were told they could allocate whatever star rating they choose.This is not a 4 star hotel the service lacks, no porter to assist with luggage, no restaurant……no where for a drink after 7 pm and a 20minute drive from main port. We were not advised the wifi, no folder in room, no information that you require a key from reception to work the safe. Also, air con wasn’t working took 3 times before it was repaired/regas.