Anonymous User
December 8, 2023
Old store...the environment of a domestic guesthouse or chain store. Compared to my other two hotels in Italy, it is also a world of difference. I was really dumbfounded the moment I opened the door...but the location is very good.
There is no kettle in the hotel, which I have never encountered in other countries except the United States. Fortunately, I brought a portable kettle with me;
I strongly agree with another comment: the staff seemed to work very hard to help, and there was actually no change in the big issues. Marco at the front desk was very helpful to me with the small issues (I overheard others calling his name), thank you Marco.
The platform workers actively assisted, but they couldn't help me when I went downstairs to ask directly. The platform customer service told me that "the other party has been unreachable" but there was someone at the front desk every time I passed by, and even every time I went downstairs to ask, there was someone at the front desk. Yes, so it’s best to go downstairs and ask yourself. As for whether the other party can handle it, it really depends on your luck.
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