Hotels Near PortMiami in Miami

Our excellent experience at the Tru began before we even arrived. Julissa and Dia both assisted in making sure that our accommodations for the week were just what we needed. Upon arrival everyone was courteous and eager to let us know that they were there to help in any way. Our room had a wonderful view of the pool, Biscayne Bay in the distance, and downtown Miami. Speaking of the room, it was the perfect size for us, with a comfortable king bed, large tv, and clean throughout (and kept well clean during our 1-week stay by housekeeping team). We very much appreciated the complimentary hot breakfast, and what made the breakfast especially tasty and fresh were the number of hotel team members making sure that all food options were available (e.g. eggs, bagels, english muffins, fruit, and coffee ALL restocked as needed throughout the breakfast service.) The pool was my favorite place to relax during the day. Ample towels and umbrellas were available, pool deck was kept clean, and the pool water was clean, cool, and refreshing. In summary between the lovely room accommodations, outstanding complimentary breakfast, great loaction (just a short walk from Brickell center), relaxing pool area, and most of all, the highly professional and courteous hotel team - from leadership across all levels - the Tru is an exceptional value for short or long stays in Miami.

Hello. I want to report Viajero Miami, located on 1120 Collins Avenue, Miami Beach, Florida, 33149 for refusing to refund me two nights that I paid for and they, for NO REASON, refused to do business with me, so I didn’t stay there for the last two nights and had to look for another place to stay. What happened was: they offer in their rate towel for guests. I got back from the beach today, cover in sand. Wet and cold and they said they had “no” towels available. SHEILA that attended me was super rude since the beginning of the conversation, telling me in a very rude way that they didn’t have any towel and that they had to idea of when they were going to have towels. She was rude since her first word and obviously enough I stared being rude back. I told them I was going to wait for a towel at the reception and then funnily enough, a clean towel appeared out of no where in less than 5 minutes. When SHEILA was giving me the towel, I thanked her and was leaving and then she tried to lecture me which obviously I did not allow her to do that as I am not a kid and most importantly not her kid . So we ended up having a little argument. We were basically talking over each other. During this moment I NEVER threatened her, NEVER called her names, NEVER screamed, the only thing I kept on saying was: “you were rude first, you were rude first” and that was all! I went to take my shower peacefully and once I was out, I was surrounded by 5 cops! FIVE!!! They treated like a criminal, they gave me 5 minutes to pack and thrown me literally on the street, with 3 suitcases and no where to go in the busiest week of the year in Miami. I never felt so humiliated and mistreated in my whole 45 years of life. I am a kind, friendly and respectful person, all the rest of the staff knows me and were really nice to me. They can testify what I am saying, talk to the cleaner of my room (208), they will confirm my character! I want my REFUND for the two nights that I did NOT stay there because they refused to do business with me, with NO explanation so if they refused to do business for the last two nights, I want my refund for my two nights, it is just simple and that fair! I had to find a place in a Saturday when the town is packed and pay a much more higher price. I am going after my rights here in the USA. They cannot do that to people. I filled a police report and share if requested. You can and should definitely talk to any staff or any guest there right now and they will backup what I am writing here. I have many witnesses that will prove that whatever SHEILA said is not true and she lied! I don’t want to fight and honestly I just want to move on from the most frightening situation of my life so please just refund my money! I recorded the whole situation and can share if requested and will use for legal purposes. I did NOT disrespect the staff, I had this misunderstanding with ONLY SHEILA, and I did NOT threat anyone, I did NOT threat SHEILA. They refused to

Had a horrible experience a couple of blocks away at some trashy place… But not only was this hotel the exact opposite of that, but they ACTUALLY got me in the vacation mood right back again. Luis the manager was nothing but a knowledgeable young man of the area and his hospitality is what got me to give this a shot. 10/10

The hotel was very clean and the reception smells really good when you enter the building. Only downside is that parking for guest is expensive. And even after paying the parking they still left a ticket on our car. So we had to go back to the frontdesk.

This hotel is embarrassing and an insult to the name “Regency”. It is surprising such a structure, in this condition, is nearby a major US airport such as Miami International. No laundry / dry cleaning service is available. The structure looks like it hasn’t been refurbished since the early 60s of the 20th century. The only photos that still represent the existing condition of the structure today are the ones of the pool, but unfortunately it was closed but I stayed there — or rather, when I checked in and then checked out after half an hour. First time in my life that I change hotel after check-in because of the conditions of the building and the services provided. A special mention goes to the staff, that is kind, proactive and truly at the client’s disposal (not ironic: I mean it). You can tell that they do what they can to compensate the hotel’s conditions, but unfortunately in this case the problem is not the staff: it is the hotel.

Location and staff was excellent. Checked in and out was hassle free. Room was clean, parking was ok with option of parking at the back in the hotel private parking or on the right side of the hotel on a road hat looks safe. This road also runs between McDonalds and the hotel. My only issue was having to pull bags/suitcase upstairs to second floor. If you’re traveling with luggages try and secure a ground floor. Shuttle 24hrs on the hour from hotel to Airport. Yes I would stay again but on the ground floor.

Harry the bell captain and the entire staff were incredible!!! The food was amazing and we had a room with a balcony overlooking the water, beautiful. Staying at a kosher hotel made and having shabbas dinnet and lunch and also having the schul all in one place made it an incredible 25th wedding anniversary!

My toilet was not flushing, the manager, Lilia, the most horrible human I have had the misfortune to encounter not only tried to blame me for the mess of poop the plumber left in the floor but also told me that due to the mess the room was now out of order and “there were no more rooms” (although her co worker, Angel, clearly told multiple people there were rooms in Spanish) I was made to leave the hotel because they sold me a room with a messed up toilet and then proceeded to belittle me blaming the mess on me. Unbelievable. I don’t get my money back for a week and I had just enough to pay for the room, so now I get to sleep in my car for the weekend, Lilia, I pray your karma is swift. What a terrible person to represent your company. I truly believe these people are scamming their guests also, but that’s another review.

Four points by Sheraton MIA We arrived to MIA called Sheraton Was instructed to go to door 23 and shuttle would be there to pick us up Within 1/2 hour we were picked up Lobby was nice Front desk staff were pleasant I’m silver elite w Marriott and was offered no upgrade or breakfast Their buffet is over $17.00 plus tax pp I thought that was a little pricey for the offerings They do have a bar that offers food and happy hour as well Fitness center was clean and had the basic equipment Pool was small but clean with a small waterfall. Shuttle runs every half hour Room with two double beds Room was clean. The floors could have been mopped alittle more. Bed was comfortable Bathroom was clean. No body lotion but overall bath products were great Overall if you are looking for a nice place to stay for a quick overnight this is your place. Shuttle driver was great Francisco was very nice and helped me figure out how to get to Avis to continue our trip to key west Would stay again

The hotel is well located, close to the airport and relatively close to shopping and Miami. Good lobby staff, cleanliness, comfort, very good hotel. The waitresses at the bar are not very friendly but nothing that makes you have a good time enjoying a drink or eating.