Guest User
October 9, 2024
This was a very smart impressive building in an excellent position and when we arrived we thought this is great. The entrance was very smart with very good decoration and items and the staff were very helpful and everything seemed to be going very well. The room was more like a suite with more equipment than we had ever had in a 5 star hotel, with not only a coffee machine but a microwave, fridge, washing machine, tumble dryer and a dishwasher. Then we enquired about breakfast and to our surprise found it didn’t start until 9:00 am and it was in the open air rooftop bar by the pool and that there was not a proper restaurant., see photos. There was only a few tables and metal chairs and when we asked for the menu, there wasn’t one and the very helpful and friendly barman just gave no choice, just a full breakfast and thot was it. It was rather windy but if the weather was much worse it wouldn’t be possible to use the outdoor bar. No buffet, cereals, fruit and not even any milk for the coffee unless you went vegan, and the breakfast was very small and probably the worst we’ve had in a 5 star hotel. Basically it wasn’t a hotel but a lot of self catering apartments with some lived in apartments as part of the complex next door. We travel in 5 star hotels and have an expectation of what to receive but this wasn’t what we expected and what should have happened is that their website ought to have made it clear what it was and mentioned thst there was no restaurant and very limited breakfast hours. As a self catering apartment it was very good but not if you wanted 5 star hotel treatment. As I said very disappointing and the website should make it clear that there is no restaurant or proper breakfast facilities.