Hilton Garden Inn Hotels in Miami

This was a great hotel experience for New Year's Eve weekend for the 2021 Orange Bowl as the UGA football team had this as their base hotel. The hotel went all out to decorate in Red and Black for the weekend and were very responsive. Many special-purpose rooms were available for team and family use. The hotel threw a great New Years Eve party that was rocking well into the morning even after we returned from the football game. In addition, there was live music in Bayfront Park adjacent to the hotel, so there was no lack of places to celebrate New Years. Our room was on the bayside and the views are spectacular. The room was clean and well-appointed, with sofa seating and both a large table and a separate desk near the window to enjoy the view. There are no balconies attached to the rooms. There is an outside pool that opens on the third floor from the spa and salon, with separate men's and ladies' locker rooms. We went out to the pool in the mornings on both days since at this time of year the water is cool and there is only morning sun on the pool and pool deck. In the afternoon the pool deck is fully shaded by the adjacent condo tower since the sun is low. There is some afternoon sun this time of year in a grassy areas off the pool deck where the sun is not blocked until later in the afternoon. There are many large umbrellas around the pool chaise lounges if the sun is too hot. Unfortunately, we found that the outdoor pool bar and pool restaurant lounge have been closed for some time due to the pandemic, and the curtains up in the windows block what would be a fantastic view of Biscayne Bay through all the glass. The lobby, bar, and restaurant are all updated and present a top-notch appearance. It is easy to walk to several convenience stores in the area. We would definitely recommend this to our friends if they needed a hotel in this area of town.

In my first stay I had been in tenth floor which is more better and newer but my second stay they gave me a room in fourth floor which is aged and old and no refrigerator or microwave inside . I didn’t like it but as a whole the hotel is Ok , staff at the reception need to be more friendly and smile to visitors. Some of them they don’t even answer a complete answer . It’s all about the location , location , location in the heart of the downtown where you can go all around at day but at night alot of homeless around the area . As it was OK . Don’t forget to bring your water with you .

Room, convenience store and everything is nice. Unfortunately the free shuttle takes time to reach the airport since I had to call and wait them to come to pick me up. It takes around 15-25 minutes for them to get to the airport. If I didn’t had a US cel number, which I hadn’t many times as a tourist, it would be hard for me to call the hotel.

Had a horrible experience a couple of blocks away at some trashy place… But not only was this hotel the exact opposite of that, but they ACTUALLY got me in the vacation mood right back again. Luis the manager was nothing but a knowledgeable young man of the area and his hospitality is what got me to give this a shot. 10/10

The hotel couldn't be any closer or more convenient to the terminals and for our early am check in. We had access to the entire terminal's shops and restaurants. We walked around looking at our gate areas, so we knew where we needed to go. Check in was easy however, they didn't mention the restaurant on the 7th floor so instead, we ended up paying over $100 at a chain restaurant with a burger/sandwich menu. The price point is extremely high for what you get - for $250 plus a night I'd expect a refrigerator or a microwave, some wash cloths, more than one regular coffee packet and some soap, however, once we asked twice, we received these items fairly quickly. The rooms are dated, not doubt, but the king bed was big and comfy. I was rather pleased with the bright lighting and expandable makeup mirror in the bathroom. Nice to see what you really look like rather than looking in a dim mirror for once which is what you get now at higher end facilities. The window was filthy so there was no looking out the window-to be fair I doubt its easy to clean when jets are constantly flying over your head. The carpet needs to be replaced, there really was very little left of it in the room. Hallway carpet dated but clean. The TV/cable didn't work due to provider changes occurring within the county and the airport is a county building (which is was what we were told when we asked how to use the TV.) We were able to use wireless to stream TV on the iPad - it would have nice if they mentioned that as well so we weren't fighting about how to work the remote. There are really no amenities, and I would say this is comparable to an older but clean motel. However, it took 28 minutes total in the morning to check in, check our bags, get through security and be seated at the gate. Long story short, we would stay there again for an early am flight if we could get a cheaper price.

This hotel is really good. It's close to the beach and still dt. There are not many tourists. The hotel is not noisy or noisy. It's not like my friend's southbeach. I have been to Miami a few times and feel that this hotel is really no.1. Now it's hot season. One day, I grabbed 1200 a night and usually it is 1600, but the swimming pool closed a little earlier. The disadvantage is that there is no fan in the bathroom. My boyfriend's shit stinks. There is also water from Fuji, which is not offered voluntarily every day. In addition, it is full score. The dining bar is also very beautiful.

This hotel NEVER ceases to amaze me! The property is beautiful and the staff are AMAZING!!! Huge shout out to Michelle from the pool, Melissa and Monika from the front desk, and so many more. I can't name them all! I definitely recommend this hotel.

Do NOT stay here if you have an early flight and want to enjoy breakfast. We tried to go to breakfast at the Coral Cafe at 6:00 am only to find out that breakfast doesn't open until 6:30 am. I stood by the hostess because it said wait to be seated and she just looked at me rudely and said, ”uhhh...? Do you need something or...” I replied, ”Yes, I wanted to get breakfast.” She responded rudely, ”Well, it doesn't even open until 6:30 so you're gonna have to wait.” We are diamond members and we tried to use our food and beverage credit to grab something quickly. We only had 5 minutes to eat so we couldn't sit down and eat. We only wanted a croissant that we were willing to pay $15 for and It was literally just sitting at the buffet to grab easily. The hostess was so freaking rude and argued with me and embarrassed me in front of everyone. She said I had to sit down and wait to be served. We had already waited 30 minutes for her to tell us this. She told us to go to Starbucks instead. I informed her that I wanted to use my food and beverage credit and she said, ”oh well. I don't know if it works there, but you'll just have to go there because that's you're only option. I can't give you a croissant here. You have to sit down and wait to be served.” Pretty ridiculous that I couldn't buy something to go. They also charged us $18 for our Turo to be parked in the parking lot for only a couple hours while it was waiting to be picked up! We didn't even have the car parked over night. Also, I NEVER received a receipt after checkout which is not normal for Hilton. I had to find the receipt online via the app. Will never stay here again! Super rude and terrible customer service! I have stayed at many Hiltons all over the world, but I have never been treated so poorly!