Hotels near Ocean Dr

Hotels Near Ocean Dr in Miami Beach

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Best Hotels near Ocean Dr

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Casa Boutique Hotel Hotels near Ocean Dr
Casa Boutique Hotel Hotels near Ocean DrCasa Boutique Hotel Hotels near Ocean Dr
South Beach | 1.82km from Ocean Dr
With a stay at Casa Boutique Hotel in Miami Beach (South Beach), you'll be steps from Espanola Way and Washington Avenue and 3 minutes by foot from LGBT Visitor Center Miami Beach. This beach hotel is 0.2 mi (0.2 km) from Miami Beach Cinematheque and 0.2 mi (0.3 km) from Ocean Drive. Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Make yourself at home in one of the 32 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

GGuest User 2022.04.01
Worst hotel experience I've had in my entire life. Please don't stay here, it's not worth it at all! 1. The hotel is right next door to a nightclub that blasts aggressive EDM from 10pm to 7:30am, even on weekdays (I stayed here on a Wednesday). I wore heavy duty earplugs, a pillow over my head, and took sleeping pills, and I still wasn't able to fall asleep due to the thumping music that vibrated the whole room. There is no one at the front desk to help, and no one picks up the hotel phone line after hours. 2. On the rare occasion that someone is at the front desk, they are extremely rude and unhelpful. The morning after the nightmarish stay, I went down to ask the manger (Sam) to change my room due to reason 1. He just shook his head, told me to suck it up because I had already paid for my unrefundable stay, and that there was nothing he could do. He said all the rooms were full. When I showed him that there was still availability when I checked online, he said that those rooms were even louder than my room, so I'll be even more unhappy there. Whenever I offered more solutions, he would interrupt me and shake his head and tell me to suck it up. I almost had a panic attack out of frustration, shock at the poor customer service, and lack of sleep. If I were to collapse, he probably would have just told my corpse to suck it up. 3. The room itself was fine, nothing special, solid 2 or 3 star quality. However when we walked in we were overwhelmed by a strong, chemical-y, lemon smell. I'm guessing this was because the rooms aren't properly cleaned and are instead sprayed with cheap Febreze. The smell gave us a headache, so we had to leave immediately and open the windows while we were gone. When we came back, we tried to turn on the AC but it didn't work. We called the front desk but no one was there at 9pm. We had to just suck it up, as Sam would have said.
Very Good
107 review
4.2/5
Price from
PKR 14,788
per night
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President Villa Hotels near Ocean Dr
President Villa Hotels near Ocean DrPresident Villa Hotels near Ocean Dr
South Beach | 1.99km from Ocean Dr
With a stay at President Villa in Miami Beach (South Beach), you'll be steps from Collins Avenue Shopping Area and Ocean Drive. This hotel is 0.1 mi (0.1 km) from Art Deco Historic District and 0.7 mi (1.2 km) from Miami Beach Convention Center. Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. At President Villa, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Make yourself at home in one of the 49 air-conditioned rooms featuring refrigerators and plasma televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

2024.04.14
Very basic but not bad. The room was very large and just like the pictures but shows some wear around the edges. It was clean but I stayed three nights and they never serviced the room. Some of the staff was very nice and helpful. Hotel offers breakfast served in the President I guess for all three hotels (Penguin, President, President Villa). Having it included was nice but ... the vat of scrambled eggs was always cold. I was there a few minutes after it opened one day and still at best luke warm. Cold toast. Pieces of fruit ... not fruit salad. I did not try but there was a vat of yogurt and cold cereal. Juices and coffee. There's a bar in the President and a porch you can use plus an outdoor siting area. The price was very competitive especially with breakfast included and two bottles of water per day. Would I stay there again? Maybe. If I was in Miami Beach and looking for a hotel I would consider it based on price, etc.
43 review
3.8/5
Price from
PKR 16,783
per night
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Esme Miami Beach Hotels near Ocean Dr
Esme Miami Beach Hotels near Ocean DrEsme Miami Beach Hotels near Ocean Dr
South Beach | 2.04km from Ocean Dr
NEW 140-room boutique hotel located on historic Espanola Way in South Beach. Opened in November 2022. Once a colony for artists and outcasts now reimagined for a new cultural age Esme is a gem hidden in plain sight. Built in 1925 the series of buildings along Espanola Way that make up Esme Village were once a hideaway for Al Capone and his cronies as they ran shady card games and set the backdrop for Desi Arnaz as he started a craze for the rumba. Now a historic landmark these walls set the foundation for 145 guest rooms and suites a roof deck pool and lounge and four dynamic food and beverage concepts all nodding to the colorful history of the Village and offering an escape to a world where time slips away.

GGuest User 2023.05.16
We had a (pink) deluxe king room (275 sq/ft) and it was wonderful! We were not in the main building, but we’re a short walk away in the complex. There was a kind porter to help with luggage. The size was just fine for us, and we had plenty of room to store luggage under the bed or on the side of the room. The shower pressure was fantastic and the in room amenities were a wonderful touch. There is a coffee maker in the room with mini bar/fridge. No microwave. Room service breakfast (for a fee) was delicious, and the house coffee was fruity, chocolatey and delectable. Lighting was on the darker side, but people might be forgetting to turn on an overhead light on the ceiling fan. You can do this on the wall switch top button. The furnishings were modern, classy and opulent in the room and in the hotel. I truly felt like I was in the pages of a magazine, but it did not feel stuffy or pretentious at all. Staff were wonderful and helpful. After reading reviews, we brought ear plugs just in case, and we definitely used them. Noise is an issue (hence 4 stars), but if you are prepared for this, it’s not a shock. The hotel is in a fantastic, lively area with great restaurants and shopping, but it can get loud at night on the weekends. Prepare for this, and it won’t be an issue. You are charged for extras you may not use, but we greatly enjoyed the stay even when not taking advantage of the extras. We will definitely be back!
Excellent
54 review
4.4/5
Price from
PKR 23,355
per night
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Miami Beach
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Berkeley Shore Hotel Hotels near Ocean Dr
Berkeley Shore Hotel Hotels near Ocean DrBerkeley Shore Hotel Hotels near Ocean Dr
South Beach | 2.37km from Ocean Dr
With a stay at Berkeley Shore Hotel in Miami Beach (South Beach), you'll be steps from Collins Avenue Shopping Area and 6 minutes by foot from Ocean Drive. This beach hotel is 0.2 mi (0.3 km) from Art Deco Historic District and 0.6 mi (0.9 km) from Miami Beach Convention Center. Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services. Enjoy Italian cuisine at Fi'lia South Beach, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Make yourself at home in one of the 96 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.

GGuest User 2022.09.04
When I say I absolutely loved this place, I loved it this was my first stay all the way from New Jersey for a 5 day stay, I know even know where to start I was checked in by the security that helps around she was so prefect anytime we needed anything she would help or guide us in the right direction. I was so sad I didn’t get to see her my last two nights I wanted to tip her so bad n give her the most appreciative hug☺️But not to mention they have a restaurant downstairs in boy it’s this one person I will never forget unfortunately I didn’t get his name bc we started a conversation about a iguana, yea a laugh lol, an from there all I did is call him my friend 😂 but from the moment to the end he kept me laughing so hard I already miss having lunch there so we can laugh. But I’m gone end here wit when I come back I hope to see the same two people I absolutely wanna thank everyone for making us feel like we where home 🌟🌟🌟🌟🌟
Very Good
108 review
4.2/5
Price from
PKR 27,971
per night
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Crest Hotel Suites Hotels near Ocean Dr
Crest Hotel Suites Hotels near Ocean DrCrest Hotel Suites Hotels near Ocean Dr
South Beach | 2.57km from Ocean Dr
With a stay at Crest Hotel Suites in Miami Beach (South Beach), you'll be within a 5-minute walk of Fillmore Miami Beach and New World Center. This hotel is 0.4 mi (0.6 km) from Miami Beach City Hall and 0.4 mi (0.6 km) from Miami Beach Convention Center. Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Enjoy a satisfying meal at Full Bloom serving guests of Crest Hotel Suites. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Stay in one of 69 guestrooms featuring LCD televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include irons/ironing boards, as well as phones with free local calls.

2024.06.08
A package sent from eBay was stolen! They received some of my packages at the front desk a few days before my stay, they gave me some of them but one that the post office delivered, they didn't have it, it was lost, it was stolen or they gave it to another guest and they never took care of it . I lost money and the hotel didn't even apologize. It's a shame because the staff's attention is good but no one knew how to deal with the matter, the manager never showed up after repeated requests. Regarding the rooms, they are old, they need renovation, the carpet is disgusting to step on barefoot. The hall is nice, it's a shame they don't offer a decent breakfast, just a thermos with coffee and they have a restaurant incorporated into the hotel.
41 review
3.8/5
Price from
PKR 12,284
per night
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The Plymouth South Beach Hotels near Ocean Dr
The Plymouth South Beach Hotels near Ocean DrThe Plymouth South Beach Hotels near Ocean Dr
South Beach | 3.16km from Ocean Dr
With a stay at The Plymouth South Beach in Miami Beach (South Beach), you'll be steps from Bass Museum of Art and 3 minutes by foot from Miami Beach Convention Center. This beach hotel is 1.1 mi (1.7 km) from Española Way and 1.1 mi (1.7 km) from Lincoln Road Mall. Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this Art Deco hotel include concierge services, babysitting (surcharge), and a hair salon. Enjoy Japanese cuisine at Blue Ribbon Sushi & Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events. Make yourself at home in one of the 109 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. 48-inch flat-screen televisions are provided, with satellite programming available. Bathrooms feature showers with rainfall showerheads and designer toiletries.

GGuest User 2022.01.02
good!!!!!!!!!!!!! The swimming pool is good but the facilities are a bit small The room condition is not bad The yoga program provided by the hotel was good
Excellent
47 review
4.3/5
Price from
PKR 24,489
per night
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Freehand Miami Hotels near Ocean Dr
Freehand Miami Hotels near Ocean DrFreehand Miami Hotels near Ocean Dr
4.07km from Ocean Dr
With a stay at Freehand Miami in Miami Beach (South Beach), you'll be a 4-minute walk from Miami Beach Boardwalk and 13 minutes by foot from Collins Avenue Shopping Area. This hostel is 1.4 mi (2.2 km) from Ocean Drive and 7.6 mi (12.3 km) from PortMiami. Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this Art Deco hostel include complimentary wireless Internet access, concierge services, and a picnic area. You can enjoy a meal at the restaurant serving the guests of Freehand Miami, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Make yourself at home in one of the 80 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.

MMartin 2020.02.02
All good, I spent two nights. It is very well located, the staff is correct. I had no problems! I was just passing through
49 review
3.8/5
Price from
PKR 4,460
per night
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Fontainebleau Miami Beach Hotels near Ocean Dr
Fontainebleau Miami Beach Hotels near Ocean DrFontainebleau Miami Beach Hotels near Ocean Dr
Mid-Beach | 5.58km from Ocean Dr
Situated on oceanfront Collins Avenue in the heart of Millionaires Row Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach Florida. Its iconic design is a spectacular blend of Miamis glamorous golden era and stylish modern luxury. A revered Miami Beach landmark for more than half a century Morris Lapidus emblematic curvilinear building sets a new standard for business and pleasure. The 22-acre oceanfront Miami Beach hotel features signature restaurants by award-winning chefs; two chic nightlife venues; a two-story spa- a virtually endless poolscape- miles of pristine beach and state-of-the-art conference and event facilities. Even before it opened in 1954- Fontainebleau had a rich history shaped by the rapid expansion of the Miami area and its popularity with celebrities. That same persona lingers on and we have no intention of changing it.

GGuest User 2022.10.07
Our service at the beach was wonderful! Alejandra was an excellent server. It was a very relaxing atmosphere. They have great lounge chairs and umbrellas. You can rent larger lounge chairs and cabanas for the day, too. It was easy to access the beach directly from the Fontainebleau property.
Very Good
132 review
4.2/5
Price from
PKR 69,948
per night
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Radisson Red Miami Airport Hotels near Ocean Dr
Radisson Red Miami Airport Hotels near Ocean DrRadisson Red Miami Airport Hotels near Ocean Dr
12.31km from Ocean Dr
When you stay at Radisson RED Miami Airport in Miami, you'll be near the airport, a 5-minute drive from LoanDepot Park and 8 minutes from Kaseya Center. This hotel is 5.6 mi (9 km) from Bayside Marketplace and 5.6 mi (9 km) from Bayfront Park. Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall. You can enjoy a meal at Ouibar serving the guests of Radisson RED Miami Airport, or stop in at the snack bar/deli. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. A roundtrip airport shuttle is complimentary at scheduled times. Make yourself at home in one of the 157 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

GGuest User 2022.10.12
Had a horrible experience a couple of blocks away at some trashy place… But not only was this hotel the exact opposite of that, but they ACTUALLY got me in the vacation mood right back again. Luis the manager was nothing but a knowledgeable young man of the area and his hospitality is what got me to give this a shot. 10/10
Excellent
68 review
4.3/5
Price from
PKR 27,463
per night
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Ramada by Wyndham Miami Springs/Miami International Airport Hotels near Ocean Dr
Ramada by Wyndham Miami Springs/Miami International Airport Hotels near Ocean DrRamada by Wyndham Miami Springs/Miami International Airport Hotels near Ocean Dr
Miami Springs | 15.12km from Ocean Dr
Relax your mind and body after a long plane ride at the Ramada Miami SpringsMiami International Airport Access cruise ships at the Port of Miami just 10 minutes away. Golfers delight in proximity to Miami Springs Golf Course Trump National Doral and Miami International LinksMelreese Country Club. You can also reach Hialeah Park Racing Casino and Magic City Casino in just a few minutes too. If you are traveling with young family members visit Zoo Miami or the Miami Childrens Museum. Miami Beach is just a five minutes drive to the east. This lodging offers complimentary airport shuttle outdoor pool fitness room business center overnight parkingpark and fly for a fee complimentary wireless Internet access.. Other onsite features include lunch and dinner restaurant and bar laundry room and a large meeting space suitable for up to 50 people. All guest rooms come equipped with iron ironing board coffeemaker and flat screen TV.

DDwight 2022.04.01
Location and staff was excellent. Checked in and out was hassle free. Room was clean, parking was ok with option of parking at the back in the hotel private parking or on the right side of the hotel on a road hat looks safe. This road also runs between McDonalds and the hotel. My only issue was having to pull bags/suitcase upstairs to second floor. If you’re traveling with luggages try and secure a ground floor. Shuttle 24hrs on the hour from hotel to Airport. Yes I would stay again but on the ground floor.
Very Good
63 review
4.2/5
Price from
PKR 23,316
per night
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Top Pick Hotels near Ocean Dr

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Check out our most booked hotels near Ocean Dr from the past 30 days!
No.1
Marriott Stanton South Beach Hotels near Ocean Dr
4.1/5
47 review
Marriott Stanton South Beach
South Beach, Miami Beach | 0.23KM from Ocean Dr
"Good Location"
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No.2
Hotel Harrison Hotels near Ocean Dr
3.0/5
6 review
Hotel Harrison
South Beach, Miami Beach | 0.58KM from Ocean Dr
"Good Location"
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No.3
Hilton Bentley Miami/South Beach Hotels near Ocean Dr
4.1/5
41 review
Hilton Bentley Miami/South Beach
South Beach, Miami Beach | 0.14KM from Ocean Dr
"Good Location"
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No.4
Urbanica Fifth Hotels near Ocean Dr
4.2/5
41 review
Urbanica Fifth
South Beach, Miami Beach | 0.76KM from Ocean Dr
"Good Location"
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No.5
Urbanica Euclid Hotels near Ocean Dr
4.2/5
42 review
Urbanica Euclid
South Beach, Miami Beach | 0.66KM from Ocean Dr
"Good Location"
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No.6
Blanc Kara- Adults Only Hotels near Ocean Dr
4.4/5
32 review
Blanc Kara- Adults Only
South Beach, Miami Beach | 0.29KM from Ocean Dr
"Good Location"
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No.7
Kimpton Angler's Hotel South Beach Hotels near Ocean Dr
4.1/5
51 review
Kimpton Angler's Hotel South Beach
South Beach, Miami Beach | 0.91KM from Ocean Dr
"Good Location"
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No.8
Ocean Five Hotel Hotels near Ocean Dr
3.7/5
42 review
Ocean Five Hotel
South Beach, Miami Beach | 0.62KM from Ocean Dr
"Good Location"
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No.9
The Goodtime Hotel, Miami Beach, a Tribute Portfolio Hotel Hotels near Ocean Dr
3.8/5
62 review
The Goodtime Hotel, Miami Beach, a Tribute Portfolio Hotel
South Beach, Miami Beach | 0.79KM from Ocean Dr
"Good Location"
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No.10
Casa Ocean Hotels near Ocean Dr
4.2/5
10 review
Casa Ocean
South Beach, Miami Beach | 0.48KM from Ocean Dr
"Good Location"
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Latest Reviews for Miami Beach hotels

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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.4/5
Excellent
GGuest UserI really enjoyed this hotel, it is very well kept and maintained (pool area, room was modern and spotless). The staff is amazing, especially the beach staff. The location is perfect for walking the area. I would (will!) return for sure!
The Palms Hotel & Spa Miami Beach Hotels near Ocean Dr
The Palms Hotel & Spa Miami Beach
Mid-Beach, Miami Beach
Price per night from: PKR 42055
4.2/5
Very Good
RRavipas VongasemjitThe hotel is very lovely and we had a really awesome stay at this hotel. The staf is very kind, helpful and the service was great. The location is superb, very close to the beach and the convention hall nearby for the event. The hotel also provide us the lounger to use at the beach but didn't tell us about the available time (~7am-~7pm) so that we missed the chance to use it. The breakfast is also very chill and delicious. There are some notes about this hotel. There are resort fees that cost 49$/night which was not specified in the booking that shuold be noted however, thanks to the hotel manager, they helped us with the charges. In addition to the really nice room, the floor in the bedroom is quite cold and cannot walk comfortably with bare foot.
Hotel Greystone - Adults Only Hotels near Ocean Dr
Hotel Greystone - Adults Only
South Beach, Miami Beach
Price per night from: PKR 47688
4.1/5
Very Good
GGuest UserWe were greeted with soju shots and lemongrass towels, oh so refreshing coming from cold to humid weather. Front desk was helpful in assisting us with what we needed and always with a smile. We love the hotels design, the swimming pools are awesome and so is the fitness center. Thanks for treating us well!
Nobu Hotel Miami Beach Hotels near Ocean Dr
Nobu Hotel Miami Beach
Mid-Beach, Miami Beach
Price per night from: PKR 72490
4.0/5
Very Good
GGuest UserWe stayed at the Moxy for 4 nights and really enjoyed our experience. Chantel greeted us as the front desk and was amazing! The hotel is brand new and has some of the best photo ops to take on property that are Instagram worthy. The staff never missed a beat. We will definitely be back!
Moxy Miami South Beach Hotels near Ocean Dr
Moxy Miami South Beach
South Beach, Miami Beach
Price per night from: PKR 41350
3.7/5
LLucho RodriguezI can confidently give this dog-friendly hotel a well-deserved five-star rating, as our experience there was nothing short of exceptional. From the moment we arrived, the staff greeted us warmly, and their friendliness and helpfulness were evident throughout our stay. Our furry friend was treated like a VIP. The hotel’s commitment to being dog-friendly was remarkable, and our pet felt right at home from the start. Beyond the pet-friendly aspect, the hotel itself was a true delight. The pool area offering a refreshing escape with nice music. The rooms were consistently clean, and the pleasant scent that permeated the hotel created a welcoming and inviting atmosphere. It was evident that the staff took great care to ensure a comfortable and enjoyable experience for all guests. As we returned for our third visit, our love for this place only grew stronger. If you’re seeking a dog-friendly haven where exceptional service, a beautiful ambiance, and pristine rooms converge, look no further. This hotel is an absolute gem that we can’t help but adore.
Mondrian South Beach Hotels near Ocean Dr
Mondrian South Beach
South Beach, Miami Beach
Price per night from: PKR 33839
3.7/5
TtangweidongVery close to the Miami Beach Convention Center, all aspects are OK, I paid the money in Ctrip, and when I got to the hotel, he would like me how much I have more than 100 yuan, my English is not very good, the negotiation is not clear, I can only give
Hotel Belleza Hotels near Ocean Dr
Hotel Belleza
South Beach, Miami Beach
Price per night from: PKR 19717
3.7/5
MMayJuneThe location is a little bit nearby There are few hotels nearby There is a hotel downstairs There is a convenience store about 150 meters from the right corner of the hotel There is a convenience store The bathroom is very large The public swimming pool and hot spring pool are on the first floor The beach can be reached from the back door of the hotel Very quiet
Hilton Cabana Miami Beach Hotels near Ocean Dr
Hilton Cabana Miami Beach
Mid-Beach, Miami Beach
Price per night from: PKR 39316
3.6/5
The worst hotel experience I’ve ever had. The day we arrived (Oct. 8th) the room wasn’t properly cleaned. The countertops and stove in the kitchen had not been cleaned. As we continued to get settled into the room we hear the air conditioned come on. OMG!! The air-conditioning unit in the room was so loud it sounded like an industrial engine in a factory. It woke us up every night so needless to say we didn’t get much sleep. To add insult to injury, while trying to sleep I felt something on my head. Thinking it was a roach I jumped up and turned on the lights only to realize it was the “pleather” headboard that was peeling and falling on my head. The worst part about it all was the lack of response from the hotel staff including the Manager, Jose Pita. I immediately addressed my concerns with the front desk clerk the night we arrived and asked for another room as this room was not satisfactory at all. The receptionist proceeds to tell me that she couldn’t help me and that I would need to speak with someone in the morning. I waited until the following morning to address my concerns with the next person on duty. That young lady (Ruth) was the only pleasant person at the hotel. She stated she would have someone check out the AC unit in our room and if it couldn’t be repaired she would move us to another room. I explained we would be out the entire day and would return around 5pm that afternoon which she replied, “no problem”. As we returned from our day of exploring Miami I approached the young lady at the desk (her name was Hynah) to inform her of the conversation I had with Ruth and she proceeds to tell me that they would not be moving our room as Ruth had stated. She said “All the AC units sound like that”. When I asked to speak to the Manager she told me he wasn’t there so I asked for his email address. I sent the Manager (Jose Pita) a lengthy email detailing my experience in an effort to see if he could resolve the issues at hand for a paying customer. I never received a response from Mr. Pita. As someone who is a Corporate Exec in the hospitality industry and stays at hotels 150+ nights a year across the gulf south region this was by far the worst customer service experience I’ve ever had. If I could give this a ZERO I would. I am going to make sure I let all of my colleagues and contacts know never to stay at this hotel EVER!!
Metropole Suites South Beach Hotels near Ocean Dr
Metropole Suites South Beach
South Beach, Miami Beach
Price per night from: PKR 23433
3.3/5
MMoon MWe work hard, but we also know how to relax. Our hard-working team has arrived from Chicago to this beautiful hotel in Miami and we are happy to be here. It's a great place to have a good time. The service is top notch, the music, the pool, we loved it all. Highly recommend this place to anyone who wants to have a good vacation. 5 stars. We will be happy to visit you again. 6 stars for the employees who are engaged in registration and settlement of people and their rooms.
Clevelander Hotel Hotels near Ocean Dr
Clevelander Hotel
South Beach, Miami Beach
Price per night from: PKR 29184

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