Hotels Near Best Buy in Miami Beach

Recommended by the virgin rep, so booked for an overnight trip. Car park was extra and really tight spaces for the huge hire car we had been given. Our room was next door, we had to walk through a full restaurant and up in the lift. The smoke alarm was going off as we checked it, piercing noise outside our room whilst it was being fixed. The room- basic with storage and noisy aircon with the blinds down. Opened the blind to a Bush and the wall of next door- defo no sea view in this one. Shower was cold so we all had to have cold showers and toilet was dodgy flushing. Walked outside, air con was leaking all over the corridor floor so reported at reception. They cleared it quickly. We stayed one night and loved miami as a place, location of the hotel was fab, came back early as wasn't sure what would happen when the restaurant closed. As others have said, when i booked it said free breakfast and when i asked they said there was no breakfast unless we paid in the restaurant. Would I stay again, probably not.

Overall-the location is where you benefit from staying at this hotel. That is pretty much it. Check in: We checked in on a Saturday evening. The rooms were not ready when we called at around 5 (rooms are supposed to be guaranteed at 4). We kept calling a couple of times after and our room was still not ready. Our room was ready by 9pm. They do not mention a resort fee per night when you book. They mentioned it at check-in. We paid 136 dollars for 4 nights (on top of what we already paid for our stay). This amount you do not get back. They took $150 for incidentals (this you do get back-apparently, we will see in “some business days” -as stated by Tina) They have valet for your car which they charge 40 dollars a night. I paid 160 for the 4 nights we stayed. They did not assist with bringing any of our luggage to the room. Even under the circumstances of us checking into our room at 9pm! We took the trolly from the lobby and packed our stuff and rolled it into the smallest elevator that seemed like it was going to break while on it. I wanted to put some bags in my car one of the nights and the night time front desk worker (named Luz-I had to ask Tina for her name and she was very hesitant to give me her name. But the night time front desk was Spanish with brownish/blondish hair) Luz said I can walk over myself and put my stuff in there. She said “no one is stopping me from getting into my car” and again insisting I can go myself. She was so rude and just a nasty attitude. I don’t understand why the staff (Tina and Luz) were so nasty! You work in hospitality! I insisted in speaking to manager and the manager was never in. Everyday you do not have a manager in? Lies. Pictures on website are not reality: We booked the superior queen room which was the size of a closet. As we were investigating the room we found the following: 1. Smoke alarm out of its socket 2. Refrigerator not plugged in 3. Lamp shades ripped 4. Comforter ripped 5. Toilet paper holder broken 6. Soap dispenser broken 7. AC leaking 8. Pull out table by the Safe had some dirt inside I took pictures of all of these things and showed it to the front desk. Again, her name was Tina. She said “this is not okay” and took pictures off of my phone of all the horrible things in the room. At first I thought she really understood how bad this was. She stated that she can get us a complimentary upgrade into a better room. I was so excited and ran up to my room to pack my things for a new and better room. Not even 2 minutes later, Tina calls my room and says “I am not able to give you the upgrade, I am sorry.” I asked “ what happened? two minutes ago you checked the system and you said you were able to give me the upgrade.” All that Tina said was “I am sorry” there was no explanation given, even when I kept asking what happened, all Tina said was “I am sorry” (WEIRD!-an explanation would have been a normal response and I would have accepted her explanation. But all I got was I’m

Hello. I want to report Viajero Miami, located on 1120 Collins Avenue, Miami Beach, Florida, 33149 for refusing to refund me two nights that I paid for and they, for NO REASON, refused to do business with me, so I didn’t stay there for the last two nights and had to look for another place to stay. What happened was: they offer in their rate towel for guests. I got back from the beach today, cover in sand. Wet and cold and they said they had “no” towels available. SHEILA that attended me was super rude since the beginning of the conversation, telling me in a very rude way that they didn’t have any towel and that they had to idea of when they were going to have towels. She was rude since her first word and obviously enough I stared being rude back. I told them I was going to wait for a towel at the reception and then funnily enough, a clean towel appeared out of no where in less than 5 minutes. When SHEILA was giving me the towel, I thanked her and was leaving and then she tried to lecture me which obviously I did not allow her to do that as I am not a kid and most importantly not her kid . So we ended up having a little argument. We were basically talking over each other. During this moment I NEVER threatened her, NEVER called her names, NEVER screamed, the only thing I kept on saying was: “you were rude first, you were rude first” and that was all! I went to take my shower peacefully and once I was out, I was surrounded by 5 cops! FIVE!!! They treated like a criminal, they gave me 5 minutes to pack and thrown me literally on the street, with 3 suitcases and no where to go in the busiest week of the year in Miami. I never felt so humiliated and mistreated in my whole 45 years of life. I am a kind, friendly and respectful person, all the rest of the staff knows me and were really nice to me. They can testify what I am saying, talk to the cleaner of my room (208), they will confirm my character! I want my REFUND for the two nights that I did NOT stay there because they refused to do business with me, with NO explanation so if they refused to do business for the last two nights, I want my refund for my two nights, it is just simple and that fair! I had to find a place in a Saturday when the town is packed and pay a much more higher price. I am going after my rights here in the USA. They cannot do that to people. I filled a police report and share if requested. You can and should definitely talk to any staff or any guest there right now and they will backup what I am writing here. I have many witnesses that will prove that whatever SHEILA said is not true and she lied! I don’t want to fight and honestly I just want to move on from the most frightening situation of my life so please just refund my money! I recorded the whole situation and can share if requested and will use for legal purposes. I did NOT disrespect the staff, I had this misunderstanding with ONLY SHEILA, and I did NOT threat anyone, I did NOT threat SHEILA. They refused to

We had a (pink) deluxe king room (275 sq/ft) and it was wonderful! We were not in the main building, but we’re a short walk away in the complex. There was a kind porter to help with luggage. The size was just fine for us, and we had plenty of room to store luggage under the bed or on the side of the room. The shower pressure was fantastic and the in room amenities were a wonderful touch. There is a coffee maker in the room with mini bar/fridge. No microwave. Room service breakfast (for a fee) was delicious, and the house coffee was fruity, chocolatey and delectable. Lighting was on the darker side, but people might be forgetting to turn on an overhead light on the ceiling fan. You can do this on the wall switch top button. The furnishings were modern, classy and opulent in the room and in the hotel. I truly felt like I was in the pages of a magazine, but it did not feel stuffy or pretentious at all. Staff were wonderful and helpful. After reading reviews, we brought ear plugs just in case, and we definitely used them. Noise is an issue (hence 4 stars), but if you are prepared for this, it’s not a shock. The hotel is in a fantastic, lively area with great restaurants and shopping, but it can get loud at night on the weekends. Prepare for this, and it won’t be an issue. You are charged for extras you may not use, but we greatly enjoyed the stay even when not taking advantage of the extras. We will definitely be back!

A package sent from eBay was stolen! They received some of my packages at the front desk a few days before my stay, they gave me some of them but one that the post office delivered, they didn't have it, it was lost, it was stolen or they gave it to another guest and they never took care of it . I lost money and the hotel didn't even apologize. It's a shame because the staff's attention is good but no one knew how to deal with the matter, the manager never showed up after repeated requests. Regarding the rooms, they are old, they need renovation, the carpet is disgusting to step on barefoot. The hall is nice, it's a shame they don't offer a decent breakfast, just a thermos with coffee and they have a restaurant incorporated into the hotel.

We stayed this hotel in September 2022. My wife is Hilton gold member and we were expecting exceptional Hilton luxury and accommodation. But, it was okay. Room was not clean properly. When we asked for upgrade they said you'll get updated room after 4pm but when my other friends came they got balcony room without being member at 1pm. Also, one of the day there was a private event. They took over swimming pool area and bar, lobby, games everything. They only have one bar which was booked for private event. That's actually really bad for your hotel guest. I hope they can understand it and make few things better. But, Hilton cookies were really good. It was plus point. We got every time when we asked. Location is really good too. only 2 min walk from beach. Overall, I would not go again here.

All good, I spent two nights. It is very well located, the staff is correct. I had no problems! I was just passing through

Our service at the beach was wonderful! Alejandra was an excellent server. It was a very relaxing atmosphere. They have great lounge chairs and umbrellas. You can rent larger lounge chairs and cabanas for the day, too. It was easy to access the beach directly from the Fontainebleau property.

The biggest advantage is that parking is convenient. There is a small dedicated parking lot across the road from the hotel. There are plenty of parking spaces. It costs 18 US dollars per day. The hotel itself is not big. Most of the rooms face both sides. You can only see the walls of other hotels. The windows cannot be opened. The room is a bit damp and the air is not very good. Please be cautious about this. Walking through the corridor on the first floor, you will find a small bar at the end, which then leads to the hotel swimming pool and beach. There are still fewer people than South Beach. In summary, the biggest advantage is that parking is convenient, the location is good, and the room itself is a place to sleep.

Like the apartment, there is a kitchen, utensils and a dining table. Thanks to the double bed and the sofa, I used it for 3 people each I just asked for a futon, but you didn't give me late. Approx. 4 minutes to Middle Beach