Our hotel in Santa Fe reflects the modern soul of nearby Mexico City. Conveniently located in the heart of Santa Fe, a fast-growing financial and corporate district of Mexico City, our hotel is surrounded by dozens of trendy shopping venues and local attractions, including La Mexicana Park, Expo Santa Fe Mexico and the Garden Santa Fe Shopping Center. Whether you spend the day working or exploring, you can unwind in spacious accommodations boasting plush bedding, complimentary Wi-Fi and flat-panel TVs. Wake up to a delectable breakfast at AC Kitchen, known for its flavorful European-inspired cuisine. In between meetings and adventures, get energized in our 24-hour fitness center, or simply relax in our chic lobby with plenty of space to socialize with friends or colleagues. Make your stay memorable at AC Hotel Santa Fe.
GGuest User2022.02.13
There is a large shopping mall next to the hotel. The hotel is in a wealthy area and the public security environment is very good. The nearby mall is very convenient for shopping for food, clothing, housing and transportation. The stay experience is very good
If you are looking for unique spaces for your next business or leisure trip to Mexico City, book at City Express Plus by Marriott Ciudad de México Santa Fe a stay for those who enjoy details and personalized service. You will also enjoy inviting, flexible spaces where you can work or relax with our high-speed WiFi, coworking room and fitness center. In the morning, fuel up with our complimentary continental breakfast. If you need a hotel with meeting rooms for work or social commitments, we have spaces with capacity for 300 people. Ask the staff for more details. Visit our rooftop and admire Santa Fe from the heights, or if you prefer, take a break in the hotel's green areas. Ignite your senses with the diverse and delectable food of Café Deli, our restaurant. Ask for our complimentary shuttle service within 5 kilometers, available from 8:00 am to 6:00 pm. An invigorating experience awaits you in City Express Plus by Marriott Ciudad de México Santa Fe.
RRuby83832024.06.07
The room is relatively new and spacious. The bathroom is relatively simple and the towels are of poor quality. The most unacceptable thing is the pillow. I have never slept in something so uncomfortable!
The service staff are very nice and enthusiastic.
The breakfast included in the hotel is basically nothing except fruit and cheese. You still need to buy eggs and toast yourself.
I booked it purely for a business trip and the price was acceptable during the exhibition.
Holiday Inn Express Hotel in Santa Fe DistrictThe Holiday Inn Express® México Santa Fe hotel is the best option for those traveling for business and pleasure. This hotel in Mexico City is located right in the heart of Santa Fe district near major companies such as Microsoft, Ford, Nokia and Expo Santa Fe. A few minutes away from this Holiday Inn, you’ll find important universities like ITESM Santa Fe and the Universidad Iberoamericana.Enjoy your free time visiting different shopping malls like Plaza Zentrika, Plaza Samara and Centro comercial Santa Fe, one of the biggest shopping mall in Mexico.After a busy day, relax in the comfortable guestrooms and release stress at the Fitness Center. Review business schedules and work plans at the Business Center with complimentary high-speed Internet access. Additionally, enjoy a delicious complimentary breakfast buffet that will give you the energy needed to start your day.
GGuest User2022.11.01
As I said in the title of the review. The hotel is clean, as far as possible. It´s impossible for the cleaning staff to remove years of use from the furniture. Everything is very old. The door was broken from below, a lamp next to the bed does not turn on, hardly any water came out of the shower, the desk chair does not work properly, in short, it shows that they don´t give the correct maintenance to the hotel facilities. The only good thing is that the staff is very friendly. Unfortunately, it was a very bad experience.
Very Good
105 reviews
4.2/5
Price from
Rs 22,359
per night
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The Holiday Inn Mexico Santa Fe, an IHG Hotel is an ideal spot for travelers wanting to discover the city. The Holiday Inn Mexico Santa Fe, an IHG Hotel offers a pleasant stay in Mexico City for those traveling for business or leisure. Autobuses Poniente Station is located approximately 22km away and Benito Juárez International Airport around 26km away. This hotel is located near many of Mexico City's attractions including Huawei Technologies de México, Historias mágicas selfie museum and IBM. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.
GGuest User2021.12.01
I had to choose between two options, die of cold or not sleep all night because heating sounds like a locomotive. The cleaning of the room is excellent, the coaches do excellent work with the few resources they have available, two times there were broken towels in the bathroom and generally you are already beginning to notice the overuse of use of the furniture and equipment of the The breakfast was included in the room but it is quite medium, as well as the “restaurant” seems not having suitable extractors because if you enter there, your clothes will smell fat for the rest of the day; This smell of fritry will accompany you in the room at 7 a.m. despite the fact that there is no room service due to health restrictions. In the night I realized that everything was closed around and asked for information about dinner places; the answer was “because just walking to see if you find something open,” The streaming service is not available to the public, but is not available to the public. The most bad thing is the noise of heating.
With a stay at Hilton Garden Inn Mexico City Santa Fe in Mexico City (Santa Fe), you'll be within a 5-minute drive of Expo Santa Fe Mexico and Centro Medico ABC Santa Fe. This hotel is 3.2 mi (5.2 km) from Paseo de la Reforma and 7.7 mi (12.3 km) from Auditorio Nacional.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, tour/ticket assistance, and a reception hall.
Satisfy your appetite for lunch or dinner at The Garden Restaurant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 14 meeting rooms available for events.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
DDoug W2020.03.08
This is a modern designed hotel where the decor is in good condition and common areas and rooms are clean. The rooms have floor to ceiling windows and there is a large walk in shower, which I like. There is even a small fridge in the room which is whisper quiet. As the Hilton Garden is connected to a Doubletree (the share the same driveway) the hotel is full service, including room service, which was prompt and the food hot and wine from the Doubletree’s collection. There are numerous restaurant options just down the hill. Of course, you will then need to walk back up the hill at altitude! There is a large and pleasant breakfast area on the lower level and snacks can be purchased in the lobby. The only negative during my stay was a TV which was virtually unwatchable. After about ten minutes that picture became pixilated and the sound intermittent. It did not appear to be the feed, but my particular monitor. The front desk said they did send a technician to repair it, but I never saw any improvement. So, I could only watch by turning it off, waiting a few minutes and turning back on. That would buy me another few minutes of viewing time. Anyway, although the guide said there was CNN in English, there was not. Only Fox (which I could not watch for more than a minute anyway 😊) or the BBC, which repeats itself hourly it seems. Aside from the TV, which I suspect is a one off, I will return.
The DoubleTree by Hilton Hotel Mexico City Santa Fe is located next to the Expo-Bancomer Santa Fe Convention Center in the city’s new corporate district. With sizable guest rooms and top-level service, our hotel provides a relaxed environment for business travelers, convention attendees, and families. Savor a filling meal at our DoubleTree Restaurant, or unwind with a cocktail at the District Lounge. Don’t forget to pick up one of our signature DoubleTree Chocolate Chip Cookies as part of a warm welcome from the hotel.
Breathe a sigh of relief when you open the door to your guest room or suite. Furnished with Sweet Dreams® by DoubleTree beds and blackout curtains, our rooms provide a quiet, comfortable place to sleep. Each room also features a 42-inch HDTV, complimentary WiFi, and a work desk.
Take advantage of our convenient amenities from complimentary shuttle service to our on-site convenience store. We also offer an indoor heated pool, fitness center, and business center with access to printing, copying, and faxing capabilities. Hosting a business meeting or corporate event? Our hotel features a selection of flexible meeting rooms and accommodates up to 650 guests.
GGuest User2022.08.15
I stayed for 10 nights simply to get work done quietly without any distractions (as an experiment in a burst of productivity). It worked out marvelously. Knowing I was committing to stay in the room and on the hotel grounds basically the whole time I took a lot of care in finding the perfect place. I didn't need a fun touristy location (the opposite) and therefore focused on Santa Fe. Among the hotels in the area I considered the Westin (I love their beds) and the JW Marriott, a chain I've enjoyed in various cities. Also the Camino Real and the other Hiltons in the area. I am so glad I chose the Doubletree! The main reason was the room -- which was huge and perfect for my project. I had a separate large space just for work (with a table and a TV that I could hook up to my computer as a large-screen monitor with an HDMI cable). The unexpected bonus was the view from the room: spectacular from the floor- to-ceiling windows (high ceilings too!). With gorgeous storms during the rainy season. What I didn't realize was that the DT is up on a hill so it's positioned above the other hotels. (They do themselves a disservice by numbering their floors as they do. I was on the ”7th floor” but in reality it was the 12th floor since they have a bunch of lower floors with no numbers used for gyms and lobbies and such.) Bed and pillows hit the spot (not the best ever but I slept fine). Air conditioning was quiet and worked perfectly. One odd thing I've seen in other hotels too was a couple sensors on the ceiling, one of which flashed brightly intermittently all night. Why? I had climb up and cover it up with a hat as I'm sensitive to lights while sleeping. Dumb design. Another was some kind of motion sensor ... I never figured out what that was all about but it only flipped on when you walked around so it wasn't a big deal). The breakfast buffet was fine -- I had mostly the fresh fruit spread with yogurt and granola. The gym was also perfect for what I needed -- a treadmill, some free weights, and a yoga mat with almost nobody else ever there (including plenty of terrace areas which I used to work out with an app). There's a nice pool and a spa with massages. The lobby restaurant was exactly what I expected -- not a great restaurant but I ate there happily most nights and walked to Shu, an upscale Japanese restaurant inside the hotel (but with a separate entrance) the other nights. I don't recommend Shu as it was overpriced and felt like a nightclub. The building is well designed with its sister hotel the Garden Inn next door. Nice airy lobby with breezes and high ceiling. Complimentary fast printers in the lobby was a surprisingly generous touch. Walking distance to a fancy mall (Samara) where I got supplies and some snacks and bottles of water. Friendly staff. They accommodated my request for a small refrigerator and over time they remembered my preferences at the restaurant, which was appreciated (gracias Ariel in the morning and Mauricio
Find your balance at The Westin Santa Fe, Mexico City. Our Mexico City Financial District hotel is in a major business district of Santa Fe. Guests of our refined hotel have direct access to many nearby attractions including the Santa Fe Convention Center and Centro Santa Fe, the second largest shopping mall in Latin America. With over 12,000 square feet of event space, our understated venues are the ideal location for your next meeting or event in Santa Fe. Recharge with a number of enhanced amenities including our Heavenly Spa by Westin™ or our state-of-the-art WestinWORKOUT® Fitness Studio. Enjoy eclectic, nutritious dishes with locally sourced ingredients at our on-site restaurant, Market Kitchen. Each of our pet-friendly hotel rooms and suites in our hotel near Santa Fe Mexico features signature plush bedding, marble bathrooms and stunning views of Mexico City or the valley.
2023.07.09
I stayed at the Westin Santa Fe hotel during my first business trip to Mexico City. Staff was very friendly upon check-in, my Bonvoy status was acknowledged, and I was upgraded to a suite on the 8th floor. The room was spacious, clean, and functional. There was also a welcome snack in my room. Breakfast was good, but the buffet was not as extensive as other international Westins and Marriotts. Choices included typical breakfast fare plus some local fruits and juices. Needless to say, staff was friendly and responsive. The executive lounge had a decent spread, the staff there was extremely friendly, and the outdoor views were spectacular. Now for the hiccups: - the rooftop pool is slightly larger than a bathtub, yes somewhat of an exaggeration but definitely not to scale for this large property. The kicker - it was covered all three nights during my stay, with no sign or explanations - someone claiming to be from the front desk called late one night, asking me to verify my last name [the front desk clerk verified that they did call me the previous night] - a uniformed hotel staff knocked at my door after 11pm the same night as the phone call to tell me my phone was off the hook (it wasn't!). What a weird incident! - there were several restaurant charges on my folio totaling over $600 that I saw as I was checking out. The front desk staff did make the adjustments to remove them, but it was very disconcerting especially considering the two incidents above I will consider staying at this property again primarily because of my room and the friendly staff, hopefully there will not be any hiccups next time around.
Hotel Novotel México City Santa Fe, ideal for leisure and business stays. The hotel has spacious rooms, WiFi, swimming pool, sauna, gym and meeting rooms. For shopping you will be within walking distance of Plaza Samara and 10 min from Santa Fe Shopping Center. Enjoy the culinary delights of our chef and have a unique experience at the Novotel Hotel. Easy access to Toluca airport or to AICDMX.
GGuest User2019.01.21
The service was really nice, all the staff were really helpful and polite. The breakfast included in the rate was really good with a well quantity of options, definitely a good option if your a going to stay in Santa Fe Area
Whether business or pleasure brings you to Mexico City unmatched luxury awaits at JW Marriott Hotel Mexico City Santa Fe. Our hotel provides an unparalleled location in the business district steps from Expo Santa Fe Mexico and Samara Shops. A short drive further you will find more popular locales such as Centro Santa Fe. Following your Mexico City adventure decompress with a facial and massage at our spa before settling into stylish comforts in our hotel rooms and suites. All lodging features plush bedding, mini bars and flat panel TVs. Order a delicious meal with our room service. Plus you can also dine at our onsite restaurants, Quattro Gastronomia Italiana and Cua. During spare moments, have an invigorating workout at our fitness center and outdoor pool. Traveling for business, our eight event spaces offer sleek settings. Take your special occasion to the next level with our planning services. Stay at JW Marriott Hotel Mexico City Santa Fe for the warm and intuitive service you deserve.
TTINGTING2023.02.16
The front desk service is very good, and the hotel restaurant is also great.. But the pick-up service is too expensive! By the way, the shower in the hotel really needs to be replaced! WI-FI is not free, it may be a pain point of Marriott, the charge is reasonable.. but the paid WI-FI is fast, watching videos without lag.. I still recommend everyone to stay here
With a stay at Hilton Mexico City Santa Fe in Mexico City (Santa Fe), you'll be steps from Samara Shops and a 2-minute drive from Parque La Mexicana. This 4.5-star hotel is 1.9 mi (3 km) from Teatro Zentrika and 2 mi (3.2 km) from Tecnologico de Monterrey - Santa Fe.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Madera, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. To-go breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Mexico City? This hotel has facilities measuring 7360 square feet (684 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 260 air-conditioned rooms featuring microwaves and LED televisions. Cable programming and iPod docking stations are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2023.01.31
Excellent customer service. Great hotel team and value. Very good, and safe location close to the mall in Santa Fe. Convenient small shopping plaza below the hotel with some restaurants, stores and a Mc Donald plus an upscale super market makes your stay easy and convenient.
Outstanding
132 reviews
4.6/5
Price from
Rs 35,361
per night
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.4/5
Excellent
FFraserThis is my 4th time at the hotel and by far the worst. The room was far lower quality than my last 3 stays. Would probably not stay again based on this. The price for what I got was extremely disappointing when usually it’s fantastic
HHussain Ismail from LondonReally nice hotel with people that are really friendly. Clean, smells really, and serviced really well. The desk staff were really friendly and helpful. Rocío cleaned and looked after my room really well! Thanks Rocio.
The Spa and gym was amazing - especially the staff who were really helpful and kind. The trainer Ariel was really helpful showing me various training routines and ways for thinking about exercise - he is an expert in Judo (black belt!). Alexis was really helpful with the spa facilities. Thanks Ariel and Alexis!
The beauty salon run by Azul was really good and especially with the treatments she offers! She convinced me to start looking after the smaller things about my appearance. It is the people that make a place and in this case in Hotel Marquis Reforma. I will definitely go back. Thanks Azul!
Thanks Hotel Marquis Reforma! See you soon.
GGuest UserLovely room, delightful hotel and gracious staff. However, the booking process was difficult, and the communication with the front desk confusing. We got three versions of confirmed dates (the last one correct) did not get clarification as to whether our room included breakfast. When we arrived, we were given different responses to our question about whether breakfast was included on three occasions. We are fine with paying extra, but would have liked to have know whether to eat in or elsewhere. The restaurant was a weak spot with slow service, and no red wines available by the glass on our second visit. The waitperson said it was due to Xmas, but it seems quite surprising for this level of hotel to run out of red wine options four days after the holiday. Overall, we enjoyed the hotel, the location and the rooftop brunch on our last day were great. Please work on your service and communication to guests
GGuest UserThe hotel is in a very nice location, a couple of blocks from Avenida Paseo de la Reforma. The room was very clean and there was a walk-in shower in the bathroom. A nice ce upgrade would be to have USB ports by the nightstand.
My issue is with Trip.com. I paid in advance for 3 rooms- one for me and one each for two friends. When I booked the rooms, I listed each of us separately on the online form. I received my confirmation by email and assumed that so did my friends. When we arrived at the hotel, I checked in without issue but when my friends tried to, they were told that no reservation existed for them. This is despite the fact that I had paid by credit card for all three rooms on one transaction. A call to Trips.com did nothing to fix the situation. The reservation number I gave them only had my room listed.
My only option now is to dispute the charge once my credit card statement arrives.
This was a surprisingly practical and quaint boutique hotel in Polanco. It is conveniently located across the street from major high-end hotels such as the W Mexico City, which are outrageously priced. The hotel is really an old villa that was converted to a boutique hotel. The rooms are tiny and basic. Essentially a bedroom with a small bathroom and shower areas. The room was surprisingly cold at night. Breakfast was self-serve. Complimentary bottle of gin in the room. This is a budget alternative to the major hotels in the area. Security at entrance of the property and gated. I would return.
费费兰登阿历克斯The price/performance ratio is absolutely high. If you bring breakfast and we don’t understand Spanish, it’s best to look at the breakfast ordered by other guests. If you order a breakfast you like, you will feel happy
GGuest UserWhile this hotel was aesthetically pleasing and in a good location for relatively easy access to many tourist spots, the amenities, service, and operation was absolutely horrible! The language barrier was also very challenging and one would think for this to be such a hot spot that they would have staff fluent in English for tourists. I was told that the hotel had english-speaking concierge that would be able to guide me with questions on transportation, etc. and that was not the case. Day 1: - Language barrier made check-in unnecessarily challenging - Language barrier made the ability to assist us with our desired tours impossible, thankfully we had a backup plan and had gathered information for ourselves - Bikes as advertised were not available AT ALL, at no time during our stay and per guests that had arrived a week prior the bikes had not been available (out for repairs & unavailable the entire stay)...this was the method of transportation we had planned on using AND had supposedly reserved for the afternoon of our arrival, thus causing us to have to change plans - My 1st evening in the room the air conditioning was not working and my room was SCORCHING! I was calling every 1 - 1.5 hrs asking for assistance, and even though they are able to control it remotely they could not get it working....I was only able to rest approx. 3 hrs and woke up congested and with a migraine. The young woman at the front desk did everything that she could to communicate the issue and actually did apologize that I was ill, however was not successful in her attempts to reach 'The Manager' as she said that 'the manager' would not return calls made in attempt to speak with me - this ultimately made me late for our tour/lunch reservation due to attempts to handle the situation. Upon return for the afternoon I was told that the A/C was fixed. Upon arriving in the room I found it to be freezing cold and attempted to turn the unit off, the front desk staff KEPT turning it back on, even after attempts to help them understand that the temperature was still not being controlled within the room, thus I was probably able to get 4-5 hrs of sleep and my cold/congestion got worse.....and they said there was no room available to move me to All that said, I have my complaint into the booking agency and hotel corp office, but am writing this review to warn anyone contemplating their stay at City Centro Ciudad de Mexico
TThomasBGThis is my second 1-night stay in this hotel in the last 7 days - both in order to get some sleep after long-haul flights before continuing for the next one. For this purpose the hotel is OK. Simple but clean and having everything one needs for 7-8 hours, including a very convenient check-out time of 1pm, which, to be honest, is something unique, especially in the last years when they are trying to move the check-out time first to 11, then to 10, and I’ve seen even 9am somewhere! So far, so good. The little problem I bumped into at check-out, was that this hotel is also unique with the fact that it doesn’t have either a luggage storage facility, not an organization to store guests’ luggage when they fly out later in the day. After I tried to insist (because I’m 100% sure even 2-star hotels have such places, and this is even rated as 4* in some places), they offered me to leave my bags near the reception, in a dark and completely unsecured place behind some counter. A place everybody could walk in and nobody will see. Go and prove you had a bag with things important to you, if on return you don’t find you stuff there. And having in mind this it not the best part of the city, I couldn’t take the risk, so I had to waste time to go to a special paid luggage storage company. I actually even offered Hotel Seoul money to put my bag in a safe location, but they refused. So the third time, if I have to fly late in the day, I’ll surely look for a hotel with a better service in this aspect, Which is a pity, because this one offers everything one needs for some rest during a long layover. For longer stays I wouldn’t recommend staying there, because the rooms are a bit dark and even a bit cold at night. But for a single night stay it’s great. Including the very good WiFi.
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