The Westin Santa Fe, Mexico City provides a great place for travelers to relax after a busy day. The Westin Santa Fe, Mexico City offers a pleasant stay in Mexico City for those traveling for business or leisure. Autobuses Poniente Station is located approximately 21km away and Benito Juárez International Airport around 25km away. With multiple attractions nearby including Expo Santa Fe Mexico, RECTORIA DE CORPUS CHRISTI and Be Grand Lomas, guests will find plenty to keep themselves occupied. After a long day of sightseeing, guests can retire to the comfort of the hotel.
2023.07.09
I stayed at the Westin Santa Fe hotel during my first business trip to Mexico City. Staff was very friendly upon check-in, my Bonvoy status was acknowledged, and I was upgraded to a suite on the 8th floor. The room was spacious, clean, and functional. There was also a welcome snack in my room. Breakfast was good, but the buffet was not as extensive as other international Westins and Marriotts. Choices included typical breakfast fare plus some local fruits and juices. Needless to say, staff was friendly and responsive. The executive lounge had a decent spread, the staff there was extremely friendly, and the outdoor views were spectacular. Now for the hiccups: - the rooftop pool is slightly larger than a bathtub, yes somewhat of an exaggeration but definitely not to scale for this large property. The kicker - it was covered all three nights during my stay, with no sign or explanations - someone claiming to be from the front desk called late one night, asking me to verify my last name [the front desk clerk verified that they did call me the previous night] - a uniformed hotel staff knocked at my door after 11pm the same night as the phone call to tell me my phone was off the hook (it wasn't!). What a weird incident! - there were several restaurant charges on my folio totaling over $600 that I saw as I was checking out. The front desk staff did make the adjustments to remove them, but it was very disconcerting especially considering the two incidents above I will consider staying at this property again primarily because of my room and the friendly staff, hopefully there will not be any hiccups next time around.
With a stay at Hilton Mexico City Santa Fe in Mexico City (Santa Fe), you'll be steps from Samara Shops and a 2-minute drive from Parque La Mexicana. This 4.5-star hotel is 1.9 mi (3 km) from Teatro Zentrika and 2 mi (3.2 km) from Tecnologico de Monterrey - Santa Fe.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Madera, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. To-go breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Mexico City? This hotel has facilities measuring 7360 square feet (684 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 260 air-conditioned rooms featuring microwaves and LED televisions. Cable programming and iPod docking stations are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2023.01.31
Excellent customer service. Great hotel team and value. Very good, and safe location close to the mall in Santa Fe. Convenient small shopping plaza below the hotel with some restaurants, stores and a Mc Donald plus an upscale super market makes your stay easy and convenient.
With a stay at Hilton Garden Inn Mexico City Santa Fe in Mexico City (Santa Fe), you'll be within a 5-minute drive of Expo Santa Fe Mexico and Centro Medico ABC Santa Fe. This hotel is 3.2 mi (5.2 km) from Paseo de la Reforma and 7.7 mi (12.3 km) from Auditorio Nacional.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, tour/ticket assistance, and a reception hall.
Satisfy your appetite for lunch or dinner at The Garden Restaurant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 14 meeting rooms available for events.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
DDoug W2020.03.08
This is a modern designed hotel where the decor is in good condition and common areas and rooms are clean. The rooms have floor to ceiling windows and there is a large walk in shower, which I like. There is even a small fridge in the room which is whisper quiet. As the Hilton Garden is connected to a Doubletree (the share the same driveway) the hotel is full service, including room service, which was prompt and the food hot and wine from the Doubletree’s collection. There are numerous restaurant options just down the hill. Of course, you will then need to walk back up the hill at altitude! There is a large and pleasant breakfast area on the lower level and snacks can be purchased in the lobby. The only negative during my stay was a TV which was virtually unwatchable. After about ten minutes that picture became pixilated and the sound intermittent. It did not appear to be the feed, but my particular monitor. The front desk said they did send a technician to repair it, but I never saw any improvement. So, I could only watch by turning it off, waiting a few minutes and turning back on. That would buy me another few minutes of viewing time. Anyway, although the guide said there was CNN in English, there was not. Only Fox (which I could not watch for more than a minute anyway 😊) or the BBC, which repeats itself hourly it seems. Aside from the TV, which I suspect is a one off, I will return.
Very Good
103 reviews
4.2/5
Price from
Rs 23,312
per night
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The DoubleTree by Hilton Hotel Mexico City Santa Fe is located next to the Expo-Bancomer Santa Fe Convention Center in the city’s new corporate district. With sizable guest rooms and top-level service, our hotel provides a relaxed environment for business travelers, convention attendees, and families. Savor a filling meal at our DoubleTree Restaurant, or unwind with a cocktail at the District Lounge. Don’t forget to pick up one of our signature DoubleTree Chocolate Chip Cookies as part of a warm welcome from the hotel.
Breathe a sigh of relief when you open the door to your guest room or suite. Furnished with Sweet Dreams® by DoubleTree beds and blackout curtains, our rooms provide a quiet, comfortable place to sleep. Each room also features a 42-inch HDTV, complimentary WiFi, and a work desk.
Take advantage of our convenient amenities from complimentary shuttle service to our on-site convenience store. We also offer an indoor heated pool, fitness center, and business center with access to printing, copying, and faxing capabilities. Hosting a business meeting or corporate event? Our hotel features a selection of flexible meeting rooms and accommodates up to 650 guests.
GGuest User2022.08.15
I stayed for 10 nights simply to get work done quietly without any distractions (as an experiment in a burst of productivity). It worked out marvelously. Knowing I was committing to stay in the room and on the hotel grounds basically the whole time I took a lot of care in finding the perfect place. I didn't need a fun touristy location (the opposite) and therefore focused on Santa Fe. Among the hotels in the area I considered the Westin (I love their beds) and the JW Marriott, a chain I've enjoyed in various cities. Also the Camino Real and the other Hiltons in the area. I am so glad I chose the Doubletree! The main reason was the room -- which was huge and perfect for my project. I had a separate large space just for work (with a table and a TV that I could hook up to my computer as a large-screen monitor with an HDMI cable). The unexpected bonus was the view from the room: spectacular from the floor- to-ceiling windows (high ceilings too!). With gorgeous storms during the rainy season. What I didn't realize was that the DT is up on a hill so it's positioned above the other hotels. (They do themselves a disservice by numbering their floors as they do. I was on the ”7th floor” but in reality it was the 12th floor since they have a bunch of lower floors with no numbers used for gyms and lobbies and such.) Bed and pillows hit the spot (not the best ever but I slept fine). Air conditioning was quiet and worked perfectly. One odd thing I've seen in other hotels too was a couple sensors on the ceiling, one of which flashed brightly intermittently all night. Why? I had climb up and cover it up with a hat as I'm sensitive to lights while sleeping. Dumb design. Another was some kind of motion sensor ... I never figured out what that was all about but it only flipped on when you walked around so it wasn't a big deal). The breakfast buffet was fine -- I had mostly the fresh fruit spread with yogurt and granola. The gym was also perfect for what I needed -- a treadmill, some free weights, and a yoga mat with almost nobody else ever there (including plenty of terrace areas which I used to work out with an app). There's a nice pool and a spa with massages. The lobby restaurant was exactly what I expected -- not a great restaurant but I ate there happily most nights and walked to Shu, an upscale Japanese restaurant inside the hotel (but with a separate entrance) the other nights. I don't recommend Shu as it was overpriced and felt like a nightclub. The building is well designed with its sister hotel the Garden Inn next door. Nice airy lobby with breezes and high ceiling. Complimentary fast printers in the lobby was a surprisingly generous touch. Walking distance to a fancy mall (Samara) where I got supplies and some snacks and bottles of water. Friendly staff. They accommodated my request for a small refrigerator and over time they remembered my preferences at the restaurant, which was appreciated (gracias Ariel in the morning and Mauricio
Located near the Centro Comercial Santa Fe, Hausuites features suites with full kitchens. The hotel also offers a 24-hour business center.
Every suite at Hausuites provides flat-screen TVs. They are furnished with a separate living and dining area with a washer and dryer available.
The hotel offers a daily breakfast and laundry facilities are available for added convenience. Hausuites also provides 24-hour security.
Eedegenhart2019.11.14
The hotel is in the heart of Santa Fe, so for all those like us who love this area or want to discover it, it is a good option to do it. The good side of the hotel: 1. The spacious suites (really departments), 2. The quality/price ratio is very good. 3. The location is great for the said above. 4. Parking is free, for those who have a vehicle this is indispensable. 5. Breakfast is included. The best side****: 1. The decoration and general condition of the apartments must be updated****. 2. Breakfast is not spectacular.
In the heart of Mexico City, Krystal Grand Suites Insurgentes is within a 5-minute drive of Centro Coyoacan and Manacar Tower. This hotel is 2 mi (3.2 km) from Frida Kahlo Museum and 3.3 mi (5.3 km) from Pepsi Center.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has 70 square feet (7 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 150 individually furnished guestrooms, featuring kitchenettes. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
夏夏2019.08.14
I will stay here in Mexico City next time. It is much better than the hotels in the old city. The facilities are new, the clean, the people are very small.
Located in Mexico City (Santa Fe), Live Aqua Ciudad de México Bosques de las Lomas is within a 5-minute walk of Arcos Bosques and within a 5-minute drive of Paseo de la Reforma. This luxury hotel is 2.4 mi (3.8 km) from Parque La Mexicana and 4.5 mi (7.2 km) from Chapultepec Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Guests can catch a ride on the shuttle (surcharge), which operates within 300 kilometers.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekends from 6:30 AM to noon for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Mexico City? This hotel has 10710 square feet (995 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 135 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Gguyh392024.09.01
I stayed with my wife for long weekend. The place is well organised, the room was clean and taken care off on a daily base with high level of house keeping. The concierge team were very helpful, polite and friendly. Gave us great information about the area and activities.
Our hotel in Santa Fe reflects the modern soul of nearby Mexico City. Conveniently located in the heart of Santa Fe, a fast-growing financial and corporate district of Mexico City, our hotel is surrounded by dozens of trendy shopping venues and local attractions, including La Mexicana Park, Expo Santa Fe Mexico and the Garden Santa Fe Shopping Center. Whether you spend the day working or exploring, you can unwind in spacious accommodations boasting plush bedding, complimentary Wi-Fi and flat-panel TVs. Wake up to a delectable breakfast at AC Kitchen, known for its flavorful European-inspired cuisine. In between meetings and adventures, get energized in our 24-hour fitness center, or simply relax in our chic lobby with plenty of space to socialize with friends or colleagues. Make your stay memorable at AC Hotel Santa Fe.
GGuest User2022.02.13
There is a large shopping mall next to the hotel. The hotel is in a wealthy area and the public security environment is very good. The nearby mall is very convenient for shopping for food, clothing, housing and transportation. The stay experience is very good
The glass-fronted NH Collection Mexico City Santa Fe hotel is an ultra-modern building with spectacular views over Mexico City. Located in the business district, the hotel provides complimentary transportation to your meetings in the Santa Fe area. You can also shop and dine at the largest mall in Latin America, Centro Santa Fe, which is only five minutes away on foot. There are 135 minimalist rooms at NH Collection Mexico City Santa Fe that feature relaxing orange and gray accents and sleek hardwood floors. Enjoy the stunning views over the city from each room while sipping on a fresh cup of coffee from the in-room Nespresso machine. For comfort, there is a pillow menu and high-end mattresses. Breakfast is a lavish affair with a variety of hot and cold options available buffet-style, while our chefs will be happy to prepare dishes to your preference. Our restaurant is a uniquely designed space where you can enjoy fine international and Mexican cuisine. It also features a living room-style reading area. In the afternoon, wind down with a Margarita at our modern bar or on the outdoor terrace. There is a gym at the hotel. We also have 3 meeting rooms for 180 people.
崔崔2019.08.03
The hotel is located in the Mexico City Development Zone. It is a high-rise building, a large company, and a street built on the mountain. It has been raining for three days in the past. There are some large Chinese company offices here, Huawei. The hotel is clean and the internet is good. Breakfast is not bad. Behind the hotel is a shopping mall in Mexico's development zone that is oversized, oversized, oversized (three consecutive large), and I have spent two long hours without strolling. The only thing that doesn't go is to go to the city to do things. It takes 300-400 pesos for a ride, which is a bit expensive. There are a lot of western restaurants under the hotel, which are quite affordable, but like the domestic ones, there are many people eating at noon, and there are few people at work. The hotel's parking is very convenient, and the hospitality is very good.
The City Express Plus by Marriott Ciudad de México Insurgentes Sur provides a great place for travelers to relax after a busy day. The City Express Plus by Marriott Ciudad de México Insurgentes Sur is an ideal choice for travelers who want to take in the sights and sounds of Mexico City. The hotel is 17km from Autobuses Poniente Station and 19km from Benito Juárez International Airport. Transportation around the city is also convenient, with Barranca Del Muerto Metro Station within walking distance. Seeing Mexico City's sights from this hotel is easy with Parque de la Bola, Parroquia de Nuestra Señora de Guadalupe Emperatriz de América and Lineal Barranca del Muerto Park all close by. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site.
2024.01.29
This is a very well-located hotel, nice to go with the family or business, it's a classic City Express with nice comfy rooms and great service. Located on a very busy zone, with a lot of corporate buildings if you are traveling for business, and with the Metrobus station just across the street if you want to go somewhere else.
Very Good
102 reviews
4.1/5
Price from
Rs 25,386
per night
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Top 14 Premium Hotels in Mexico City
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Latest Reviews for Mexico City hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.5/5
Excellent
GGuest UserExceptional Stay at ULIV Mexico City
My stay at ULIV Mexico City was nothing short of outstanding! From the moment I arrived, the staff went above and beyond to make me feel welcome. They were incredibly friendly, approachable, and always eager to help with any request or question.
The accommodations were modern, spotless, and thoughtfully designed, offering everything I needed for a comfortable and enjoyable stay. The location was also ideal, with easy access to some of Mexico City's best attractions, dining spots, and cultural landmarks.
What truly stood out, though, was the level of personalized care provided by the team. Whether it was assisting with recommendations, ensuring everything in the room was perfect, or just greeting me with a warm smile, their hospitality made all the difference.
I can't recommend ULIV Mexico City enough. It's clear they prioritize their guests' experiences, and I’ll definitely be returning on my next visit!
GGuest UserI really enjoyed my stay at the hotel. The rooms were clean and comfortable, the staff was friendly and helpful, and the amenities like the pool and fitness center were excellent. Great location too, close to all the main attractions. Overall, a wonderful hotel experience that I would absolutely recommend to others.
HHussain Ismail from LondonReally nice hotel with people that are really friendly. Clean, smells really, and serviced really well. The desk staff were really friendly and helpful. Rocío cleaned and looked after my room really well! Thanks Rocio.
The Spa and gym was amazing - especially the staff who were really helpful and kind. The trainer Ariel was really helpful showing me various training routines and ways for thinking about exercise - he is an expert in Judo (black belt!). Alexis was really helpful with the spa facilities. Thanks Ariel and Alexis!
The beauty salon run by Azul was really good and especially with the treatments she offers! She convinced me to start looking after the smaller things about my appearance. It is the people that make a place and in this case in Hotel Marquis Reforma. I will definitely go back. Thanks Azul!
Thanks Hotel Marquis Reforma! See you soon.
GGuest UserThe location is awesome. The hotel is more than basic, the pictures are a bit deceiving. There wasn't even space for us to put our clothes, no wardrobe nothing. Four days and our clothes had to stay in our bags or around the room.
It also didn't have a good mirror, only one in the bathroom which is not convenient.
The hotel is on a 4th or 3rd floor, I honestly can't remember but it was a lot of stairs, and it's inside a building that resembled a small shopping center.
It's walking distance to a lot of attractions, very good location.
The breakfast was good, freshly prepared for each individual. There's a very nice rooftop, don't miss it.
The hotel is not quiet at all, but I guess it's because of the location, it's hard to get a good night sleep if you're easily awakened :)
Upon arrival the man on the checking desk asked me to fill yet another form that had weird questions like if I liked dogs or cats and he said that I had to take a selfie! He said this was for verification reasons and that ”booking” asks him to do so, I told him I already verified my reservation and that I booked via Trip.com, he insisted at first and then when I was firm he said that it's ok and that there was no need.
GGuest UserThe hotel is in a very nice location, a couple of blocks from Avenida Paseo de la Reforma. The room was very clean and there was a walk-in shower in the bathroom. A nice ce upgrade would be to have USB ports by the nightstand.
My issue is with Trip.com. I paid in advance for 3 rooms- one for me and one each for two friends. When I booked the rooms, I listed each of us separately on the online form. I received my confirmation by email and assumed that so did my friends. When we arrived at the hotel, I checked in without issue but when my friends tried to, they were told that no reservation existed for them. This is despite the fact that I had paid by credit card for all three rooms on one transaction. A call to Trips.com did nothing to fix the situation. The reservation number I gave them only had my room listed.
My only option now is to dispute the charge once my credit card statement arrives.
4469julianpThe hotel is a very good hotel for you, and it is a good hotel for you. Near the sun forum and the sports palace for if necessary stay **** to rest.
GGuest UserWhile this hotel was aesthetically pleasing and in a good location for relatively easy access to many tourist spots, the amenities, service, and operation was absolutely horrible! The language barrier was also very challenging and one would think for this to be such a hot spot that they would have staff fluent in English for tourists. I was told that the hotel had english-speaking concierge that would be able to guide me with questions on transportation, etc. and that was not the case. Day 1: - Language barrier made check-in unnecessarily challenging - Language barrier made the ability to assist us with our desired tours impossible, thankfully we had a backup plan and had gathered information for ourselves - Bikes as advertised were not available AT ALL, at no time during our stay and per guests that had arrived a week prior the bikes had not been available (out for repairs & unavailable the entire stay)...this was the method of transportation we had planned on using AND had supposedly reserved for the afternoon of our arrival, thus causing us to have to change plans - My 1st evening in the room the air conditioning was not working and my room was SCORCHING! I was calling every 1 - 1.5 hrs asking for assistance, and even though they are able to control it remotely they could not get it working....I was only able to rest approx. 3 hrs and woke up congested and with a migraine. The young woman at the front desk did everything that she could to communicate the issue and actually did apologize that I was ill, however was not successful in her attempts to reach 'The Manager' as she said that 'the manager' would not return calls made in attempt to speak with me - this ultimately made me late for our tour/lunch reservation due to attempts to handle the situation. Upon return for the afternoon I was told that the A/C was fixed. Upon arriving in the room I found it to be freezing cold and attempted to turn the unit off, the front desk staff KEPT turning it back on, even after attempts to help them understand that the temperature was still not being controlled within the room, thus I was probably able to get 4-5 hrs of sleep and my cold/congestion got worse.....and they said there was no room available to move me to All that said, I have my complaint into the booking agency and hotel corp office, but am writing this review to warn anyone contemplating their stay at City Centro Ciudad de Mexico
GGuest UserThe location is very good, and the surrounding area is also very convenient. Must be in room 2, the view is very good, directly facing the independent column of the angel. The biggest problem with the hotel is that the network signal is not good. If you want to have a business video meeting, it is not recommended.
Overall a nice but very old and dusty hotel which once used to be the grande old dame of Mexico. It used to be a five star hotel a long time ago. Now it’s in dire and serious need of renovation. A pity they can’t or don’t want to maintain it in better conditions. The restaurant staff was extremely friendly and proactive. The carpets were dirty and the light switches straight out of 1945. AC was at least 60 years old, Wi-Fi was actually working well. This could become a wonderful place with a lot of investment. A true beauty in its time, now it’s just like a dying elephant 😔😢😭. This could be soooo much better.
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