Novotel Mexico City Centro Historico has the best location in Historic Mexico City, ensuring all the comfort for a quiet stay in Mexico City. The hotel has rooms ideal for business travelers and families, as well as being pet friendly. Enjoy a Mexican restaurant and a bar with signature cocktails. The hotel's structure includes a gym, meeting rooms for corporate events and a terrace over the Zócalo.
GGuest User2024.05.01
Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.
Rising above the timeless length of the Paseo de la Reforma Le Meridien Mexico City stands at the intersection of culture and business. Find many of the city's renowned museums and mural-adorned palaces within easy reach of our luxury hotel near Reforma. Our all-suite hotel provides travelers in Mexico City with pet-friendly accommodations, spacious bathrooms and soundproof windows. Take advantage of additional hotel amenities like our 24-hour fitness center, all-day dining restaurant and Latitude Bar. Le Méridien Mexico City complements the stay of each of our curious and sophisticated guests.
GGuest User2023.06.12
This place gets a no from me. Principally, it's because we were awoken at 7A to smoke filling the room. I went out to the living area and proceeded to have a panic attack because I couldn't breathe. For the record, the hallways were much better. I rushed downstairs and stayed outside until the front desk could send someone up to do something to make it better. Definitely not a relaxing experience. Now, the hotel would say, we left a piece of paper on the check-in counter for you explaining this would happen. Yes, you did, but this is unacceptable all the same. Some folks will have asthma or other breathing issues and this could be potentially very serious for them to deal with. I happened to have a cold. Giving notice on check-in isn't enough notice. In addition, most of the lights were that bright white light I hate because it reminds me of hospitals. Plus, certain window areas were filled with dust. Ick. Just not a good hotel experience. The staff were friendly, the room was clean, the room service prompt, and the breakfast downstairs was fine so two stars.
With a stay at Sheraton Mexico City Maria Isabel Hotel, you'll be centrally located in Mexico City, steps from U.S. Embassy and within a 5-minute walk of The Angel of Independence Monument. This 4-star hotel is 0.4 mi (0.6 km) from British Embassy and 0.4 mi (0.7 km) from Diana the Huntress Fountain.
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 756 guestrooms featuring minibars and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
FFraser2024.01.13
This is my 4th time at the hotel and by far the worst. The room was far lower quality than my last 3 stays. Would probably not stay again based on this. The price for what I got was extremely disappointing when usually it’s fantastic
Excellent
226 reviews
4.4/5
Price from
Rs 49,844
per night
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Marquis Reforma Hotel Spa is centrally located in Mexico City, a 2-minute walk from Torre Mayor and 8 minutes by foot from Angel of Independence Monument. This eco-certified hotel is 0.7 mi (1.2 km) from Chapultepec Park and 0.9 mi (1.4 km) from National Museum of Anthropology.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Los Canarios, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 209 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
HHussain Ismail from London2024.01.15
Really nice hotel with people that are really friendly. Clean, smells really, and serviced really well. The desk staff were really friendly and helpful. Rocío cleaned and looked after my room really well! Thanks Rocio.
The Spa and gym was amazing - especially the staff who were really helpful and kind. The trainer Ariel was really helpful showing me various training routines and ways for thinking about exercise - he is an expert in Judo (black belt!). Alexis was really helpful with the spa facilities. Thanks Ariel and Alexis!
The beauty salon run by Azul was really good and especially with the treatments she offers! She convinced me to start looking after the smaller things about my appearance. It is the people that make a place and in this case in Hotel Marquis Reforma. I will definitely go back. Thanks Azul!
Thanks Hotel Marquis Reforma! See you soon.
With captivating design and artful cuisine, Mondrian Condesa captures the vibrant energy of global cultural hotspot, Mexico City. Perfectly located at the crossroads of two must-explore neighborhoods, the hotel transports guests to a modern cultural fairytale. A vivid Ara Starck mural sets the tone in each of the sunlit 183 rooms and suites, and shines amid serene and modern decor. Discovery continues in Mondrian Condesa's four locally-beloved restaurants and bars.
GGuest User2024.01.03
Lovely room, delightful hotel and gracious staff. However, the booking process was difficult, and the communication with the front desk confusing. We got three versions of confirmed dates (the last one correct) did not get clarification as to whether our room included breakfast. When we arrived, we were given different responses to our question about whether breakfast was included on three occasions. We are fine with paying extra, but would have liked to have know whether to eat in or elsewhere. The restaurant was a weak spot with slow service, and no red wines available by the glass on our second visit. The waitperson said it was due to Xmas, but it seems quite surprising for this level of hotel to run out of red wine options four days after the holiday. Overall, we enjoyed the hotel, the location and the rooftop brunch on our last day were great. Please work on your service and communication to guests
Andaz Mexico City Condesa was formerly known as Conjunto Aristos, a historical building from 1961 cataloged as part of the Historical Heritage of Mexico City. A luxury lifestyle hotel, Andaz Mexico City Condesa is located in the heart of one of the most vibrant neighborhoods in Mexico City. Immerse yourself in the Mexican culture, surrounded by local shops, art galleries and an amazing array of restaurants that vary from our traditional taquerias to the most sophisticated venues in the City.
Located in Mexico City (Venustiano Carranza), Camino Real Aeropuerto Mexico is within a 10-minute drive of Sports Palace Dome and Foro Sol. This eco-certified hotel is 3.6 mi (5.8 km) from Autódromo Hermanos Rodríguez and 5.5 mi (8.8 km) from Zócalo.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at La Huerta, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 5 AM to 11:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 600 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
PPaul Simon2024.04.25
Great location - connected to the airport - an easy walk. Property is a bit dated but the rooms were clean and service was decent.
The Hilton Mexico City Airport hotel is located inside Benito Juarez International Airport, Terminal 1, Gate 8, third level of the international arrivals area. We offer our guests the highest levels of service and personal attention combined with the utmost convenient location. All guestrooms have been designed especially for business traveler guests. The Hilton Mexico City Airport hotel features an outstanding restaurant - Belvedere and a bar - Carlo's Place, which offers an incredible view of the airport's runways where it is possible to watch the arrival and departure of all flights. We also offer a service to monitor international and domestic flight schedules. Recreational amenities include a fitness club. The Hilton Mexico City Airport hotel offers great accommodations and service.
Travel should take you places.
GGuest User2023.07.22
Lovely food in a relaxed setting, as we stopping in for breakfast after a long flight and too early an arrival to head straight to our accommodation. Great service from Alejandra, Salvador & Carlos and a DELICIOUS omelette from Elena, who all spoke great English and taught us how to say omelette in Spanish (“omelette”)
W Mexico City is located off Reforma Boulevard in the stylish Polanco neighborhood where trend-seekers meet to explore chic shops, a fast-paced cultural landscape and tempting nightlife. It features custom details defining an extraordinary experience. Stay at our pet-friendly hotel in Polanco and enjoy the sleek furnishings and signature touches in our 237 sparkling guest rooms and suites. Keep your Polanco party going at the Living Room Bar that oozes daring décor and quenches the thirst of many with the most innovative signature cocktail collection in the city. Perfect for work and play, W Mexico City offers everything you need for a spectacular event with fresh, innovative hotel spaces. With nine meeting studios totaling 7,700 square feet of space, we can set up events for anywhere from 10 to 340 guests at our hotel in Mexico City.
Kkimberlytong2023.05.31
The location of the hotel is good, there are many restaurants around. Because it has been a few years, some facilities in the room can see the traces of time. The service is quite satisfactory, the service at the checkin at the front desk and the outdoor restaurant on the second floor is not bad (pictures 2 and 3 are outdoor restaurants, I ate at the hotel when I arrived late, the food is not exquisite but tastes good). The concierge is more ordinary, with strange eyes and arrogant attitude. What is more excessive is the waiter in the buffet breakfast room. The room rate includes breakfast, but the guest still needs to sign a bill. We gave a tip of 50peso, but unexpectedly, the waiter added a 1 in front of 50 without authorization, and it became 150. It can be seen from the photo that the 1 in front of 50 is quite abrupt, and the writing and color are different from 50. (It’s also our own fault. We only wrote the tip, and didn’t write the total amount to save trouble, because we didn’t intend to give a tip. The waiter just took the coffee pot and asked if he wanted coffee. Apart from that, he didn’t provide anything else. Serve). After staying in the tipping culture for so many years, this is the first time I have encountered such a thing.
Find your balance at The Westin Santa Fe, Mexico City. Our Mexico City Financial District hotel is in a major business district of Santa Fe. Guests of our refined hotel have direct access to many nearby attractions including the Santa Fe Convention Center and Centro Santa Fe, the second largest shopping mall in Latin America. With over 12,000 square feet of event space, our understated venues are the ideal location for your next meeting or event in Santa Fe. Recharge with a number of enhanced amenities including our Heavenly Spa by Westin™ or our state-of-the-art WestinWORKOUT® Fitness Studio. Enjoy eclectic, nutritious dishes with locally sourced ingredients at our on-site restaurant, Market Kitchen. Each of our pet-friendly hotel rooms and suites in our hotel near Santa Fe Mexico features signature plush bedding, marble bathrooms and stunning views of Mexico City or the valley.
2023.07.09
I stayed at the Westin Santa Fe hotel during my first business trip to Mexico City. Staff was very friendly upon check-in, my Bonvoy status was acknowledged, and I was upgraded to a suite on the 8th floor. The room was spacious, clean, and functional. There was also a welcome snack in my room. Breakfast was good, but the buffet was not as extensive as other international Westins and Marriotts. Choices included typical breakfast fare plus some local fruits and juices. Needless to say, staff was friendly and responsive. The executive lounge had a decent spread, the staff there was extremely friendly, and the outdoor views were spectacular. Now for the hiccups: - the rooftop pool is slightly larger than a bathtub, yes somewhat of an exaggeration but definitely not to scale for this large property. The kicker - it was covered all three nights during my stay, with no sign or explanations - someone claiming to be from the front desk called late one night, asking me to verify my last name [the front desk clerk verified that they did call me the previous night] - a uniformed hotel staff knocked at my door after 11pm the same night as the phone call to tell me my phone was off the hook (it wasn't!). What a weird incident! - there were several restaurant charges on my folio totaling over $600 that I saw as I was checking out. The front desk staff did make the adjustments to remove them, but it was very disconcerting especially considering the two incidents above I will consider staying at this property again primarily because of my room and the friendly staff, hopefully there will not be any hiccups next time around.
Excellent
104 reviews
4.4/5
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Rs 55,416
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Latest Reviews for Mexico City hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.5/5
Excellent
GGuest UserExceptional Stay at ULIV Mexico City
My stay at ULIV Mexico City was nothing short of outstanding! From the moment I arrived, the staff went above and beyond to make me feel welcome. They were incredibly friendly, approachable, and always eager to help with any request or question.
The accommodations were modern, spotless, and thoughtfully designed, offering everything I needed for a comfortable and enjoyable stay. The location was also ideal, with easy access to some of Mexico City's best attractions, dining spots, and cultural landmarks.
What truly stood out, though, was the level of personalized care provided by the team. Whether it was assisting with recommendations, ensuring everything in the room was perfect, or just greeting me with a warm smile, their hospitality made all the difference.
I can't recommend ULIV Mexico City enough. It's clear they prioritize their guests' experiences, and I’ll definitely be returning on my next visit!
GGuest UserThe location is awesome. The hotel is more than basic, the pictures are a bit deceiving. There wasn't even space for us to put our clothes, no wardrobe nothing. Four days and our clothes had to stay in our bags or around the room.
It also didn't have a good mirror, only one in the bathroom which is not convenient.
The hotel is on a 4th or 3rd floor, I honestly can't remember but it was a lot of stairs, and it's inside a building that resembled a small shopping center.
It's walking distance to a lot of attractions, very good location.
The breakfast was good, freshly prepared for each individual. There's a very nice rooftop, don't miss it.
The hotel is not quiet at all, but I guess it's because of the location, it's hard to get a good night sleep if you're easily awakened :)
Upon arrival the man on the checking desk asked me to fill yet another form that had weird questions like if I liked dogs or cats and he said that I had to take a selfie! He said this was for verification reasons and that ”booking” asks him to do so, I told him I already verified my reservation and that I booked via Trip.com, he insisted at first and then when I was firm he said that it's ok and that there was no need.
GGuest UserThe hotel is in a very nice location, a couple of blocks from Avenida Paseo de la Reforma. The room was very clean and there was a walk-in shower in the bathroom. A nice ce upgrade would be to have USB ports by the nightstand.
My issue is with Trip.com. I paid in advance for 3 rooms- one for me and one each for two friends. When I booked the rooms, I listed each of us separately on the online form. I received my confirmation by email and assumed that so did my friends. When we arrived at the hotel, I checked in without issue but when my friends tried to, they were told that no reservation existed for them. This is despite the fact that I had paid by credit card for all three rooms on one transaction. A call to Trips.com did nothing to fix the situation. The reservation number I gave them only had my room listed.
My only option now is to dispute the charge once my credit card statement arrives.
GGuest UserWhile this hotel was aesthetically pleasing and in a good location for relatively easy access to many tourist spots, the amenities, service, and operation was absolutely horrible! The language barrier was also very challenging and one would think for this to be such a hot spot that they would have staff fluent in English for tourists. I was told that the hotel had english-speaking concierge that would be able to guide me with questions on transportation, etc. and that was not the case. Day 1: - Language barrier made check-in unnecessarily challenging - Language barrier made the ability to assist us with our desired tours impossible, thankfully we had a backup plan and had gathered information for ourselves - Bikes as advertised were not available AT ALL, at no time during our stay and per guests that had arrived a week prior the bikes had not been available (out for repairs & unavailable the entire stay)...this was the method of transportation we had planned on using AND had supposedly reserved for the afternoon of our arrival, thus causing us to have to change plans - My 1st evening in the room the air conditioning was not working and my room was SCORCHING! I was calling every 1 - 1.5 hrs asking for assistance, and even though they are able to control it remotely they could not get it working....I was only able to rest approx. 3 hrs and woke up congested and with a migraine. The young woman at the front desk did everything that she could to communicate the issue and actually did apologize that I was ill, however was not successful in her attempts to reach 'The Manager' as she said that 'the manager' would not return calls made in attempt to speak with me - this ultimately made me late for our tour/lunch reservation due to attempts to handle the situation. Upon return for the afternoon I was told that the A/C was fixed. Upon arriving in the room I found it to be freezing cold and attempted to turn the unit off, the front desk staff KEPT turning it back on, even after attempts to help them understand that the temperature was still not being controlled within the room, thus I was probably able to get 4-5 hrs of sleep and my cold/congestion got worse.....and they said there was no room available to move me to All that said, I have my complaint into the booking agency and hotel corp office, but am writing this review to warn anyone contemplating their stay at City Centro Ciudad de Mexico
DDoug WThis is a modern designed hotel where the decor is in good condition and common areas and rooms are clean. The rooms have floor to ceiling windows and there is a large walk in shower, which I like. There is even a small fridge in the room which is whisper quiet. As the Hilton Garden is connected to a Doubletree (the share the same driveway) the hotel is full service, including room service, which was prompt and the food hot and wine from the Doubletree’s collection. There are numerous restaurant options just down the hill. Of course, you will then need to walk back up the hill at altitude! There is a large and pleasant breakfast area on the lower level and snacks can be purchased in the lobby. The only negative during my stay was a TV which was virtually unwatchable. After about ten minutes that picture became pixilated and the sound intermittent. It did not appear to be the feed, but my particular monitor. The front desk said they did send a technician to repair it, but I never saw any improvement. So, I could only watch by turning it off, waiting a few minutes and turning back on. That would buy me another few minutes of viewing time. Anyway, although the guide said there was CNN in English, there was not. Only Fox (which I could not watch for more than a minute anyway 😊) or the BBC, which repeats itself hourly it seems. Aside from the TV, which I suspect is a one off, I will return.
4469julianpThe hotel is a very good hotel for you, and it is a good hotel for you. Near the sun forum and the sports palace for if necessary stay **** to rest.
GGuest UserThe location is very good, and the surrounding area is also very convenient. Must be in room 2, the view is very good, directly facing the independent column of the angel. The biggest problem with the hotel is that the network signal is not good. If you want to have a business video meeting, it is not recommended.
GGuest UserThe furious baggage; the terminal to pay with card without service. The closet in the room located very removed from the entrance. The second floor in total darkness. Lost electric contacts. The regular breakfast, hard bread. When paying food the shopper took 17 minutes to give me the change
Aarchi79Excellent service and food, with what is necessary and always very clean. Recommended for good cost/benefit. Location is not the best, but serves very well for mobiliz**** tourism inside and outside the city.
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