Hotels Near Iztapasauria entrada Jacarandas in Mexico City

I arrived in Mexico just before lunchtime and didn't fly out until later in the evening so wanted a place to get a shower, have nap and rest before the flight home. I used an app to search for hotels that offered a 'day rate' and found this one I was really impressed A taxi from the airport cost $MXN 45 and I was there within ten minutes Check in was fast and easy and free tea and coffee are available too The room was big, had great double gazing keeping out the street noise and a really good blackout blind so I got a few hours rest before taking a walk outside and grabbing some food from the stalls near the hotel. Just before checkout I realised I needed to print some documents and the reception did that for me for free, thanks I'd happily recommend this hotel and stay again, thanks, andrew

The hotel was clean, the service was good. AC did not work but once mention to service, they fixed it within 1/2 hr.

The bell boy service is really embarazing, they want to help and touch the luggage 5 Meters before your final destination. Nevertheless in the critical points, is not possible to find one of them. They are every time in other places or occupied talking with other bell boys.

I specially booked this hotel during my transit and found it to be a treasure. It is of consistent Marriott standards. Although it is located in the T1 terminal of the airport, there is no sound at all and the room is very big. I am very satisfied!

Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.

We stayed at this hotel and it was our first time in Mexico City. It felt safe and secure since guests need to use their key to be allowed into the lobby. It’s conveniently located to most of the places we wanted to visit. At night time, it’s quiet, at least, we didn’t hear noise in our room. The breakfast was really good as well. The staff are all very friendly and greet everyone. There’s a cafe and seafood restaurant attached to the hotel. The bathrooms do not have a lot of space, almost like closet size. For the price and the location where it’s situated, it was worth the price and definitely will stay again.

Well thr hotel was great , it's accommodation are superb. But one thing that srsnd out was Enrique and Juan from morning breakfast , they were always on point. Continously asking if anything else needed. And they booth had a smile face on them. Son el tipo de personas que cualquier empresa necesitas y debe tener. Por que ? Xq representa armonia, disiplina y radican Paz alreddedor. My Congratulations to Novotel and its administration for having Enrique and Juan from Delia bistro on board. Much success to both. 🙏

The hotel service environment and breakfast are good. It's just that the facilities are too poor, the washing machine and the soundproofing of the room are too poor. The sound of foreigners talking in the middle of the night makes me unable to sleep. It would be better if I go out and knock on the door. Facilities: Poor Health: good Good environment good service

Lovely room, delightful hotel and gracious staff. However, the booking process was difficult, and the communication with the front desk confusing. We got three versions of confirmed dates (the last one correct) did not get clarification as to whether our room included breakfast. When we arrived, we were given different responses to our question about whether breakfast was included on three occasions. We are fine with paying extra, but would have liked to have know whether to eat in or elsewhere. The restaurant was a weak spot with slow service, and no red wines available by the glass on our second visit. The waitperson said it was due to Xmas, but it seems quite surprising for this level of hotel to run out of red wine options four days after the holiday. Overall, we enjoyed the hotel, the location and the rooftop brunch on our last day were great. Please work on your service and communication to guests