Guest User
November 5, 2024
The hotel is OK, but I was almost cheated by Ctrip. I looked for several hotels. The first hotel I found clearly showed that there were rooms on Ctrip, but when I went to the store, they said there were no rooms. I said I could book it on Ctrip. He said it was useless even if I booked it, there were no rooms. Fortunately, I didn't book it on Ctrip in advance, otherwise 600 yuan would be gone. Later, I looked for several houses and asked each one if they had rooms, and only asked this one.
Seconded: It's from another hotel, not related to this hotel. But Ctrip is so annoying, I still have to say it, so that everyone won't be cheated. I booked a homestay on Ctrip before, but it was clearly not allowed to check in, and Ctrip didn't allow me to refund the money. Ctrip said there was English service, but there was no English service when I got there. I was asked to use a lot of things, and the tutorials were only in Russian. Later, it was late and cold at night, and the front desk didn't come after calling many times. I left. I applied for a refund, but Ctrip refused to refund the money. I kept chatting privately and only gave 200-400-600 compensation at most. For three nights of 1700+, they only gave 600 as compensation. They were the ones who didn't let me check in, and they were also the ones who didn't let me get my money back. I was speechless.
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