Located in Mérida, Wayam Mundo Imperial is in the business district, a 5-minute walk from Yucatan International Convention Center and 10 minutes by foot from Paseo de Montejo. This hotel is 0.6 mi (0.9 km) from U.S. Consulate Merida and 1.6 mi (2.5 km) from Plaza Grande.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge), wedding services, and a reception hall.
Grab a bite to eat at Restaurante Cuna, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 12:30 PM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 52 air-conditioned guestrooms. Wireless internet access (surcharge) is available to keep you connected. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2021.01.01
The Wayam hotel is ideally located for tourism at the well known Colón Ave. near down town, just a couple of blocks away from the new convention center. Rooms are beautiful and wide, very comfortables, just make sure you are not facing the avenue as traffic’s noise comes up. Pool on the 4th floor has a beautiful view but too cold. All personnel is very friendly but still too new and untrained for the hotel standards. Still, too new to be great and a bit overpriced but Management is eager to improve.
Centro de Merida | 4.22km from Peninsula Montejo | Lifestyle Center
With a stay at Hotel Casa Azul in Mérida (Mérida Centro), you'll be a 3-minute walk from Paseo de Montejo and 8 minutes by foot from Yucatan International Convention Center. This luxury hotel is 0.5 mi (0.8 km) from U.S. Consulate Merida and 4.4 mi (7 km) from Plaza Altabrisa.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Guests may use a cruise ship terminal shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 8 individually decorated guestrooms, featuring iPod docking stations and minibars. Your bed comes with down comforters and Egyptian cotton sheets. Plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.
Paseo de Montejo | 4.32km from Peninsula Montejo | Lifestyle Center
Get a taste for contemporary Mexico at Diez Diez 1010- a luxurious boutique hotel in the heart of vibrant Merida. Its sleek- pared back style makes it the ideal city centre haven. In the rooms and suites- exposed concrete- steel- leather and wood create a sophisticated feel. While pillow- mattress and aromatherapy menus make you feel even more at home. Head up to the roof for a cooling dip in the infinity pool- then grab a refreshing drink at DZ Bar- an exclusive spot with a curated cocktail menu and extensive playlist. In the evening- sink into a plush banquette and treat your tastebuds to dinner at Fronto- feasting on dishes bursting with local Yucatan flavour. Beyond the stylish walls of the hotel- try a mansion hopping tour of the grand colonial buildings of the city- with their pale limestone exteriors that give the ciudad blanca its name. Stroll the two mile stretch of Paseo de Montejo- a boulevard lined with trees- cafes and beautiful buildings. And take a day trip from the city to the unmissable ruins of Uxmal and Chichen Itza- rich in atmosphere and spectacular examples of ancient Mayan culture. Diez Diez 1010 is a Small Luxury Hotels of the World property.
SSharon B2024.02.26
My husband and I went to Merida and were so happy with our boutique hotel choice. The rooms at Diez Diez are well designed and comfortable. The rooftop bar is beautiful at sunset! The location was exceptional—right off the Paseo de Montejo. The best part of the experience was the staff. Eduardo greeted us every day by name and made great selections for both our food and beverages. He is a delight, both personal and professional. He made our trip better! Viridiana was also cheerful and helpful at reception each day. All the staff was amazing. We will go back!
Excellent
42 review
4.5/5
Price from
Rs 43,164
per night
Check Availability
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
Centro de Merida | 4.58km from Peninsula Montejo | Lifestyle Center
With a stay at Rosas & Xocolate, Mérida, a Member of Design Hotels, you'll be centrally located in Mérida, steps from Paseo de Montejo and 14 minutes by foot from Yucatan International Convention Center. This boutique hotel is 4.1 mi (6.5 km) from Plaza Altabrisa and 0.8 mi (1.3 km) from U.S. Consulate Merida.
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests who want to try their luck at the slots can hop on the casino shuttle (surcharge).
Grab a bite to eat at the hotel's fine-dining restaurant, where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service.
Featured amenities include limo/town car service, express check-in, and express check-out. Free valet parking is available onsite.
Make yourself at home in one of the 17 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
GGuest User2022.01.05
El lugar se ve lindísimo por internet. Así que reservamos nuestra cena de año nuevo con más de trés semanas de anticipación y llegamos muy emocionados por celebrar el año nuevo en R&X. Decepción absoluta!! Para comenzár, me preguntaron por alergias y les comuniqué por email (semanas antes!) mi alergia al aguacate. El primer platillo que me trajeron tenia aguacate. Les acordé de mi alergia y el mesero regresó con el mismo plato diciendome que no se podía hacer nada porque ya venía mesclado el aguacate en el platillo. ”Pero si tengo alergia y se los comenté hace trés semanas.” No pues, no sé... fue su actitud... y esa actitud continuo toda la noche. La cena de cinco tiempos nos llego completamente dispareja y con muy mala actitud. Pagamos muy bien y esperabamos a cambio lo prometido: una experiencia genial. Y NO fue lo que recibimos en ningun momento. No gasten su dinero aquí. Sólo tienen la fama... pero la realidad es una decepción y un robo por lo que recibes, la verdád. Muy mala administración... porque todo esto proviene de gerencia y refleja en el servicio de meseros. Un robo y nos dejaron con una MUY mala memoria de Año Nuevo. This place looks great on the internet. But, stay away. Spend your money elsewhere. We had a horrible experience for New Year's. A complete let down. I made reservations 3 weeks ahead and they still could not get it right: the service and attitude were horrible. One example of how the night went: They asked weeks before for any allergies. I let them know about my avocado allergy. What do I get for my first course of this5 course meal? Avocado. I explained to the waiter about my allergy. He came back with the same plate saying there was nothing they could do because the avocado was mixed in to the dish. ”But, I have an allergy, and I let you all know about this 3 weeks ago.” He shrugged, and that was basically his attitude the entire night. None of the courses came out at the same time. Mine (the vegan menu) continually came out much later than everyone else. He never offered us water or checked on us... I have never written a negative review, but I need to do so in this case because we felt robbed by this place: both financially and robbed of having a good New Year's experience. The bad management is obvious and in trickles down to the service at the table. Like another reviewer said: spend your money elsewhere! This place has beautiful pictures and the fame of enveloping you in a luxurious experience, which it may have had a while ago. But, it's not true now. Don't buy they hype: it's false.
Centro de Merida | 4.62km from Peninsula Montejo | Lifestyle Center
With a stay at Hotel El Español Paseo de Montejo, you'll be centrally located in Mérida, steps from Paseo de Montejo and 15 minutes by foot from Yucatan International Convention Center. This hotel is 4.1 mi (6.5 km) from Plaza Altabrisa and 0.8 mi (1.3 km) from U.S. Consulate Merida.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at PORTO NOVO, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Mérida? This hotel has facilities measuring 1076 square feet (100 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 88 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
魏魏2019.06.09
The hotel is conveniently located in the city centre. The facilities are perfect, the catering service is also very good, and the other services of the hotel are also very good. The hotel has complete supplies and is easy to use. The overall sanitary conditions of the hotel are very good. I am quite satisfied with this. I still wanted to live for two more days, but the room was booked by someone else. I couldn’t continue to live and I had to change to another hotel.
Centro de Merida | 4.89km from Peninsula Montejo | Lifestyle Center
With a stay at El Palacito Secreto in Mérida (Mérida Centro), you'll be within a 5-minute drive of Paseo de Montejo and Plaza Grande. This spa hotel is 4.7 mi (7.6 km) from Plaza Altabrisa and 1 mi (1.6 km) from Mérida Cathedral.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.
A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 8 individually decorated guestrooms. Rooms have private balconies or patios. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Centro de Merida | 5.15km from Peninsula Montejo | Lifestyle Center
Hotel Los Aluxes is centrally located in Mérida, a 4-minute walk from Paseo de Montejo and 12 minutes by foot from Mérida Cathedral. This family-friendly hotel is 0.6 mi (1 km) from Plaza Grande and 1.1 mi (1.7 km) from U.S. Consulate Merida.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a banquet hall and bike parking.
Enjoy Mexican cuisine at Aluxes, a poolside restaurant which features a pool view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and 8 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Centro de Merida | 5.27km from Peninsula Montejo | Lifestyle Center
A stay at Hotel Hacienda VIP places you in the heart of Mérida, within a 10-minute walk of Paseo de Montejo and Plaza Grande. This boutique hotel is 0.5 mi (0.7 km) from Mérida Cathedral and 4.9 mi (7.9 km) from Plaza Altabrisa.
Pamper yourself with onsite massages and facials. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Make yourself at home in one of the 8 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bathrobes. Conveniences include desks and ceiling fans, and you can also request cribs/infant beds (complimentary).
Centro de Merida | 5.56km from Peninsula Montejo | Lifestyle Center
Gamma Mérida El Castellano is centrally located in Mérida, a 4-minute walk from Parque Santa Lucía and 6 minutes by foot from Plaza Grande. This hotel is 0.7 mi (1.1 km) from Mérida Cathedral and 0.7 mi (1.2 km) from Paseo de Montejo.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at El Salamantino, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 160 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
2023.01.29
We stayed here for one night in December 2022. The hotel is very well located, just a couple of blocks from the main square. All around there are plenty of shops and restaurants. We stayed on the 10th floor and there was little noise. We stayed in what I think is called a ”studio” room, which was quite small: not much room around the bed. Other people in our group stayed in rooms with two double beds and their rooms were quite large. Overall, the hotel was ok, but not flash.
Centro de Merida | 6.25km from Peninsula Montejo | Lifestyle Center
With a stay at Hotel Mexico Merida, you'll be centrally located in Mérida, within a 5-minute walk of Plaza Grande and Mérida Cathedral. This hotel is 0.9 mi (1.5 km) from Paseo de Montejo and 5.3 mi (8.5 km) from Plaza Altabrisa.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Featured amenities include express check-out, a 24-hour front desk, and a water dispenser. Free self parking is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs are provided. Conveniences include safes and desks, and housekeeping is provided daily.
HHyyyyyy2024.07.10
I stay in this hotel twice !
Very good and the staff very nice
Big size and near downtown have many restaurants in there and many taco shop can eat ! Very good 🌈
Very Good
4 review
4.1/5
Price from
Rs 8,118
per night
Check Availability
See all Hotels near Peninsula Montejo | Lifestyle Center
Top Pick Hotels near Peninsula Montejo | Lifestyle Center
See all
Check out our most booked hotels near Peninsula Montejo | Lifestyle Center from the past 30 days!
No.1
4.2/5
110 review
Hampton Inn by Hilton Merida
Zona Norte, Merida | 2.11KM from Peninsula Montejo | Lifestyle Center
"Good Location"
Select dates to view prices
No.2
3.8/5
12 review
City Express by Marriott Merida
Zona Norte, Merida | 0.05KM from Peninsula Montejo | Lifestyle Center
"Good Location"
Select dates to view prices
No.3
4.0/5
26 review
Ibis Styles Merida Galerías
Zona Industrial Merida, Merida | 2.56KM from Peninsula Montejo | Lifestyle Center
"Good Location"
Select dates to view prices
No.4
4.0/5
107 review
Ibis Merida
Centro de Merida, Merida | 3.47KM from Peninsula Montejo | Lifestyle Center
"Good Location"
Select dates to view prices
No.5
4.6/5
38 review
Residence Inn Merida
Zona Norte, Merida | 2.45KM from Peninsula Montejo | Lifestyle Center
"Good Location"
Select dates to view prices
No.6
4.1/5
4 review
Extended Suites Merida Siglo XXI
Zona Norte, Merida | 1.72KM from Peninsula Montejo | Lifestyle Center
"Good Location"
Select dates to view prices
No.7
4.3/5
102 review
Hyatt Regency Merida
Centro de Merida, Merida | 3.87KM from Peninsula Montejo | Lifestyle Center
"Good Location"
Select dates to view prices
No.8
4.1/5
110 review
Hilton Garden Inn Merida
Zona Norte, Merida | 3.93KM from Peninsula Montejo | Lifestyle Center
"Good Location"
Select dates to view prices
No.9
4.0/5
6 review
Hotel Zar Merida
Zona Norte, Merida | 2.35KM from Peninsula Montejo | Lifestyle Center
"Good Location"
Select dates to view prices
No.10
4.3/5
40 review
Villa Mercedes Merida, Curio Collection by Hilton
Centro de Merida, Merida | 3.81KM from Peninsula Montejo | Lifestyle Center
"Good Location"
Select dates to view prices
Latest Reviews for Merida hotels
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.8/5
Outstanding
GGuest UserThe hotel is very comfortable, modern, chic and clean The staff is super friendly and accommodating. They allowed us to check in a bit earlier as our room was ready and we had an early arrival to Merida in the Maya train from Cancún (highly recommended experience too!). We were welcomed with a glass of ice-cool water which was perfect as the weather was much hotter than anticipated in Merida. The pool was super refreshing, the toiletries and bedlinen beautiful and the whole place is an oasis in the middle of a very central street, close to everything yet quiet and peaceful. Highly recommend!
Eeliset vThe hotel is nothing short of beautiful and breathtaking aesthetically! You are in great care in every way with the staff and the hotel owner in every way you can of. They are all very catering and friendly ! They make some delicious food and make you feel at home! Very clean and replenished daily! I celebrated my birthday their and they made me a beautiful towel decorate cake just like in a cruise ship. I highly recommend staying in this beautiful hotel boutique it’s a whole and memorable experience, you won’t regret it ! Very central to all the downtown attractions and walking distance to the Mercado, cathedral , and various plazas nearby ! Definitely going back to stay with them soon !
GGuest UserI went with my son for medical reasons and I must say the people were very accommodating they had excellent customer service the lady that cleaned our room for the days we stayed was amazing forgot to ask her name but she was great. Ac worked perfect no complaints hot water at our disposal the only thing we didn’t like are the channels available on the tv. But all in all nice place. The pool is or was clean while we were there no complaints.
GGuest UserI stayed at this hotel at the beginning and end of my trip to Progreso, February 28th and March 30th, as I was arriving late and departing early. Both of my rooms were impeccably clean, the amenities were provided and well stocked with towels. The closets are huge and contain an iron and a safe large enough for a laptop. Upon my first check-in I was advised the hours of the restaurant and was politely asked that if I was planning on bringing in food or alcohol from outside to please consume it in my room and not in the restaurant. This is not an unreasonable request, one would not walk into a hotel restaurant at home and sit down with a pizza and six pack. I had a comfortable night's rest and a delicious breakfast at the restaurant in the morning. Check out was noon and my ride was not arriving until 2:30 so they kindly stored my luggage and I enjoyed sitting by the pool while I waited. My second visit was for my return flight, I checked in just after 3:00 and was offered a wake up call and arrangement of a taxi to take me to the airport. I spent my last day of vacation enjoying a late lunch/early supper and a couple of cold beverages poolside before heading to my room to turn in early. My wake up call came precisely @4:00 and my taxi was there @5:00 as requested. I would definitely return to this hotel and would recommend it, the staff are outstanding, the hotel is spotless and the restaurant food and service are fabulous. Masks were required at all times in public areas, unless you were eating or drinking, this policy was adhered to by all staff and guests.
NNikkilaoshiService was great we arrived almost 8pm. Be aware we did not stay at the address listed but there are 3 properties 2 mins walking to each other. We arrived at the address and there was a sign with a number to call or contact on WhatsApp. They answered quickly and came to get us and our luggage to checkin at the main building then led us to the other (3rd location). Our room room was small but clean. The pool in our building was the biggest but there was leaves inside looked unmaintained but not gross…fairly clean. There was a little “kitchen” with a fridge and microwave and coffee maker which looked like it hasn’t been used in a long time before getting to the pool…there were 2 sets of chairs at the pool. Now at the main building the complimentary continental breakfast was fruit, yogurt, granola, and coffee. The optional buffet was 190 pesos and WELL worth it many options and delicious. The main building pol was very cute and we loved the complimentary “steam bath” which is a steam room with shower heads…need to let them know 10 mins before to preheat it. They also helped arrange our excursion to cenotes which was cheaper than we saw elsewhere. We communicated thru WhatsApp no complaints I’d stay here again….we struggled with hot water often it was lukewarm but apparently that’s a thing in this area. It’s close enough to the popular area called “centro” about a 25 min walk and 10 mins to the US consulate
GGuest UserEl hotel está muy bien ubicado, justo a un costado del Teatro Peón Contreras y a una cuadra de la catedral y el parque central. Se trata se una casa colonial de dos pisos, bien remodelada y con elevador y una pequeña piscina., amplios pasillos de hermosos pisos de loseta antiguos y un hermoso jardín central con dos árboles de mamey enormes que generan un ambiente muy agradable y hermosas vistas. El servicio que no es del todo malo podría mejorar si se capacita al personal de la recepción. No está mal ni merecen una queja pero les falta ser más atentos y corteses. Felicito al joven Omar que es muy servicial y bien dispuesto. Las recamareras muy bien capacitadas, muy amables y gentiles. Siempre de buen humor. La ciudad de Mérida en cambio, es una gran decepción. La he visitado a lo largo de cuarenta años y nunca había estado en tan malas condiciones. Ha llegado demasiado gente foránea. Los negocios como restaurantes, hoteles, cafés, bares ya no los administran yucatecos sino gente de fuera. Las artesanías que se venden, excepto los huipiles y las guayaberas, lo demás es ajeno y de pésima calidad y muy mal gusto. Hay policía y patrullas por todas partes y a todas horas. Hay basura acumulada en los parques y el mobiliario urbano en malas condiciones. Los costos ahora son excesivos.
We stayed one night before flying out of Merida and that was enough. Perfectly safe place but obviously older and not the cleanest or best maintained. Room was large but half-empty and simple. Beds were not very comfortable. No elevator. No breakfast. Lovely courtyard and small pool area which people enjoyed. It was worth what we paid (very inexpensive) and we felt safe, but is not for relaxing or being pampered. There are better options nearby for slightly more money.
GGuest UserWell hotel, I think the place is good for the price, the service equal was good, although I think they could improve some things: 1. - The toilets had a lot of saroso and that gives a bad image, I think they could focus more on their cleaning, the bathrooms as well had saroso. 2. - I think they should mention guests since they check-in the hotel is small and therefore everything is heard very strong, I mention this why we had a disadvantage with a family that started crying at 5:40am and ended up until 7:00: 00am even if it is noticed to reception guests have noticed, I think they should be a little more careful with these situations.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.