Melbourne Central Business District | 0.13km from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
The Pullman Melbourne City Centre is centrally located in Melbourne CBD, steps from China town, Bourke Street Mall and within a 5-minute walk of Melbourne Central. The hotel offers a range of amenities, including well-equipped fitness centre, restaurants and bars. The hotel features a 24/7 reception, complimentary WIFI in all areas of the hotel including rooms and public spaces, and a guest relations team to assist with needs.
All rooms feature air-conditioning, 55-inch TVs, Nespresso machine, GHD straightener, slippers, and mini-bar.
The hotel’s Eva’s Restaurant & Bar offers a la carte breakfast, lunch and dinner, while Blossom Rooftop Bar offers woodfired pizzas and an outdoor terrace with views of the city.
The hotel is a 5-minute walk from both Regent and Princess theatres, 25 minutes from Tullamarine Airport and a 5-minute drive from Melbourne Cricket Ground (MCG), Rod Laver Areana and Queen Victoria markets.
GGuest User2023.07.23
We booked a quick trip to Melbourne for the footy. Because it was only 1 night we booked only a basic king room, and I also wanted to avoid a noisy 09 room. Arrived at reception to be informed they had upgraded us to an 09 room. I told the check in agent I did not want that room, despite it being an upgrade, and would be quite happy with the original room booked. She insisted on contacting the manager and they eventually moved us to an executive suite. This was a large and comfortable room, excellent bathroom and shower and comfortable bed. We did not notice any loud noise from Swanston Street from this suite. Quick trip up to the club lounge for a few drinks and nibbles before footy. Drink selection improved since our last visit and now a selection of spirits is available. Club lounge has nice staff. Breakfast there in the morning was also good. The club lounge has very nice decor. Will be back for 3 nights in August so hopefully will be as enjoyable.
Melbourne Central Business District | 0.3km from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
Citadines on Bourke Melbourne is in the heart of Melbourne, within a 5-minute walk of Her Majesty's Theatre and Parliament House of Victoria. This 4.5-star aparthotel is 0.3 mi (0.5 km) from Hosier Lane and 0.3 mi (0.5 km) from Emporium Melbourne.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and a television in a common area.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Melbourne? This aparthotel has 3498 square feet (325 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 380 guestrooms, featuring kitchenettes with refrigerators and stovetops. 43-inch LCD televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.
LLakwatssera2024.05.29
Great hotel for first time visitor in Melbourne!
Comes with kitchen, mini fridge, microwave, dishwasher and equipped with utensils where you can cook steak and make salads. Just make sure to pull out the exhaust hood to prevent the smoke alarm to ring.
Bedroom was very comfy I did not get any neck ache and back pain. Aircon and heater is working properly.
Bathroom was a shower on the wall you can’t pull it out. No bidet.
No robes, toothbrush, toothpaste and hotel slippers provided. No breakfast.
Housekeeping only per request or after 2 days of stay
Location is walking distance from parliament building and Chinatown, lots of Asian eateries around.
Hotel is located within free tram zone, tram is just a few mins walk right infront of the hotel. You can go to St. kilda beach, southern cross station and queen Victoria market taking the free tram.
Hotel customer service was superb my mum even received a bottle of red wine and handwritten letter for her birthday! 🥳
Melbourne Central Business District | 0.36km from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
Discover a Melbourne icon. At Grand Hyatt Melbourne, a luxurious stay awaits you in the heart of our dynamic city. We are located prestigiously on Collins Street, surrounded by the city’s high fashion and fine dining and within walking distance of many of Melbourne’s top tourist attractions, including business, sporting and theatre districts. Biggest fashion brands, restaurants and even Lune Croissants are right on our doorstep. We are also 2 minutes by foot from Regency Theatre, 9 minutes by foot from Princess Theatre 1.9 km from Melbourne Cricket Ground. Our hotel features 546 spacious rooms and suites, delectable dining spaces.
Make yourself at home in one of the guestrooms with an oversized window overlooking the cityscape or Yarra River, and equipped with minibar, coffee machine and LCD television. Private bathrooms feature separate deep soaking bathtub and shower. Wireless Internet access is complimentary.
Pamper yourself with a visit to the Wellness Centre, which offers massages, body treatments, and facials. You will be sure to appreciate the recreational amenities at the City Club, including an indoor pool, a spa tub, and an outdoor tennis court. Additional features at our hotel include concierge services, valet parking (at additional cost) and exceptional dining experience at Collins Kitchen (including buffets) and Ru-Co Bar.
SSharizal Mohamed2024.03.07
A nice cosy hotel in city center. They serve good breakfast! The room is super comfortable and big. The scenery from room is mainly other surrounding buildings.
Parking is easy if you opt for valet. But very expensive AUD90 per day (24hrs).
Outstanding
263 reviews
4.7/5
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Rs 53,892
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Melbourne Central Business District | 0.48km from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
With a stay at Brady Apartment Hotel Hardware Lane, you'll be centrally located in Melbourne, just a 3-minute walk from Melbourne Central and 7 minutes by foot from Collins Street. This 4-star aparthotel is 0.4 mi (0.7 km) from Queen Victoria Market and 0.8 mi (1.2 km) from Princess Theatre.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Make yourself at home in one of the 147 individually decorated guestrooms, featuring kitchens with ovens and stovetops. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and 40-inch Smart televisions are provided for your entertainment. Conveniences include phones, as well as safes and separate sitting areas.
GGuest User2023.02.19
I stay in hotels A LOT! But except for one other occasion, I've never bothered to leave reviews. But this place is one of the more questionable hotels I've stayed at for several reasons. The hotel: - they charged my credit card the full fee a day BEFORE I checked in. They have a 24 hr cancellation period with minimal one night charge yet they still took it upon themselves to charge me before I actually checked in - very unethical - they want a photo of government issued ID. Weird, with all the crazy data breaches occurring, it's recommended private entities DO NOT store this unnecessary data, yet they still expected a copy. I didn't provide it, just let them sight it upon check in - the pics used to promote the apartments are stretched out and misleading. The actual apartment is small, very small if you consider the costs incurred - photos online make it look like there is a bathtub, (and when I called the hotel to check, the person I spoke to told me there was a bathtub) but there actually isn't any which is VERY inconvenient when travelling with a companion who can only use a tub (for accessibility reasons) - they don't do housekeeping every day. You can ask for fresh towels but goodluck getting a vacuum or dirty bin emptied. The actual apartment - there is no ducted air conditioning. On a hot day (was 35° when I checked in) I needed to blast the AC at 18° (we froze in the living area) just so cool air can seep into the bedroom and cool it down so we can sleep - the actual apartment was very dirty. Tiles had previous occupants hair on the floor, carpet is stained in multiple locations, glass doors and outside balcony railing dirty with hand prints and smudges - minimal crockery and cutlery provided. Only one drinking glass provided - no tea towel provided - phone in room not set up. Had to call reception from my mobile to report issues - oddly there are very few electrical ports in the living area. Difficult to charge devices - there is no shelving in the wardrobe, and it's difficult to tidy anything up or pack things away. Only one storage shelf and you need a ladder to access it - the railing for the wardrobe is so high, one needs to be over 7 foot to use it - to access the bathroom, one needs to go through the bedroom so it's really hard to have one person stay up while another sleeps - the bathroom doesn't have a drain so any access water needs to be mopped with the towels to avoid a slip hazard (problematic as they only give you 2 towels and don't do daily room service) - there are NO clothes hooks in the bathroom The positives: Overall the staff were pleasant and friendly. Every staff member I spoke to in person was hospitable, helpful and very kind. The blockout blinds were good and the sound proofing was great. They also accommodated late check out. I felt very disappointed as I travel to Melbourne monthly and was very disappointed to pay premium costs for accommodation but get what I consider inadequate facilities. I'd only recommend s
Melbourne Central Business District | 0.54km from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
A stay at Brady Hotels Jones Lane places you in the heart of Melbourne, within a 10-minute walk of Melbourne Central and Collins Street. This hotel is 0.8 mi (1.2 km) from Queen Victoria Market and 0.3 mi (0.5 km) from Princess Theatre.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Stay in one of 153 guestrooms featuring Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
LLinKaren2023.10.19
The hotel was welcoming and beautifully presented. It was so quiet and the beds are cozy.
The reception service at the front desk is very good. Friendly staff..
Melbourne Central Business District | 0.6km from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
With a stay at Brady Hotels Central Melbourne, you'll be centrally located in Melbourne, steps from State Library of Victoria and within a 5-minute walk of RMIT University. This 4-star hotel is 0.3 mi (0.5 km) from Melbourne Central and 0.3 mi (0.6 km) from QV Centre.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.
Enjoy local cuisine at Little Charley, a café which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Melbourne? This hotel has facilities measuring 1076 square feet (100 square meters), including conference space.
Make yourself at home in one of the 146 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
HHinano.W2024.05.23
Perfect location and nice staff. But that’s all.
The room was completely different from the photos.
There’s nothing like curtains to block the water from shower and the water just splashing around the toilet and the whole floor.
If we knew this, we wouldn’t have booked this hotel.
Location is perfect so I would recommend this hotel to people who don’t really care about shower..
Other rooms could be different and better than our room…
Melbourne Central Business District | 0.77km from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
Imagine Lighthouse is centrally located in Melbourne, a 4-minute walk from Queen Victoria Market and 7 minutes by foot from Flagstaff Gardens. This 4-star aparthotel is 0.6 mi (1 km) from Bourke Street Mall and 1 mi (1.6 km) from Hosier Lane.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access and concierge services.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
Make yourself at home in one of the 40 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and separate sitting areas.
GGuest User2023.03.01
I recently stayed at Imagine Lighthouse in Melbourne and was blown away by the modern, stylish apartments and excellent location. The view from my Room at floor 61 was stunning and mesmerizing, I could see the entire city. The rooms were spacious and well-appointed, with all the amenities like a Super Large Pool and well equipped GYM I needed for a comfortable stay. The staff were very friendly. My special Thanks to Mr. KIT on reception for being a great Host and a Friend and providing great recommendations for local attractions and restaurants. Overall, I highly recommend Imagine Lighthouse for anyone visiting Melbourne.
Melbourne Central Business District | 0.91km from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
With a stay at Oaks Melbourne on William Suites in Melbourne (Melbourne Central Business District), you'll be steps from Flagstaff Gardens and 5 minutes by foot from Queen Victoria Market. This 4.5-star aparthotel is 0.3 mi (0.5 km) from Hardware Lane and 0.6 mi (1 km) from Melbourne Central.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 218 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Ttoriness2023.11.12
Quick easy checkin, friendly reception. Hotel is a GREAT location right by Flagstaff Gardens and just along the street from Queen Victoria Markets. Easy walk or free tram ride to anywhere in Melbourne CBD. Room was big with a well appointed kitchenette, a super comfy bed and a decent sized balcony - our room looked right over the park with amazing views south of the city. Would definitely stay here again.
Melbourne Central Business District | 1.05km from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
Whether you’re on a back-to-back work schedule or a whirlwind holiday, the new Holiday Inn Express Melbourne Little Collins is the perfect choice for the switched-on traveler. Delivering more where it matters most, our convenient hotel provides seamless service, incredible value and a comfortable place to rest or get some work done.Ideally located in the heart of town on one of Melbourne’s most iconic laneways, Holiday Inn Express Melbourne Little Collins is just 700 metres from Marvel Stadium and a short walk to local attractions like Melbourne Aquarium and Melbourne Convention Centre. Our coveted position amid majestic heritage buildings, a variety of boutiques, hole-in-the-wall bars, cool cafes and historic arcades provides the ideal base from which to explore Australia’s culture capital, or dash to your next meeting.Arrive to a faster check-in, and settle into a thoughtfully-designed guestroom furnished with everything you need, and nothing you don’t. Free, speedy Wi-Fi will keep you connected to colleagues, and when it’s time to wind down, our Express Essentials pillow menu and black-out blinds ensure optimal, restful sleep. Every morning, prepare to tackle the day with a full complimentary breakfast, or if you’re on a deadline, reach for our Express Start Breakfast grab & go option instead. At Holiday Inn Express Melbourne Little Collins, we give you more options to travel your way.
GGuest User2022.07.20
Would I recommend Holiday Inn little Collins...yes I would...but there were a few negatives to our stay Location is excellent close to Sth Cross Station and the free tram network. Breakfast included is a bonus and the selection was great. Hot sausage, hash browns, scrambled eggs, toast, cereals, pastries and mini muffins as well as the milk, orange juice, tea and coffee (with barista made at a cost by the reception/bar located in the same area. Staff were welcoming, helpful and pleasant. On the negative side I must add that during our 4 night stay housekeeping came the first morning. After that nothing so our wet towels sat waiting for collection. When calling for clean towels I was directed to collect them from reception. The next day we encountered the same issue...after leaving the room most of the day we returned again to find housekeeping hadn't been. This time when I called reception they organized to send a crew up pretty quickly. I expect the main reason behind this was they were fully booked with Manchester united fans in for the weekends game but as a mum the occasional opportunity to actually have someone tidy and replace towels is a novelty that I take full advantage of so was disappointed in this part of our stay. Beds and linen were clean but again housekeeping let us down with the floors...carpet had definitely not been cleaned in a while ...our socks picked up various dark long hair and bark/dirt..gross. One last issue was the invoice received for our stay..all good and as expected however $50.75 more was actually taken out of my visa. Having to make another phone call to have this explained was ridiculous. It's a bond...totally understand and it's refundable after the room is checked BUT why not add a small note to the invoice explaining this and save the guest and your team time explaining the extra charge?? Overall it was a decent stay and I would recommend but the issues above need to be ironed out quickly.
Melbourne Central Business District | 1.16km from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
With a stay at Brady Apartment Hotel Flinders Street in Melbourne (Melbourne Central Business District), you'll be within a 5-minute walk of Collins Street and SEA LIFE Melbourne. This aparthotel is 0.3 mi (0.4 km) from Melbourne Convention and Exhibition Centre and 0.3 mi (0.5 km) from Crown Casino.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.04.30
This apartment was ideal - it had all you would need for a week long stay - washer, dryer, dishwasher. It was larger than my sons apartment in Canada Water in London. I could stream my own things on the TV - separate bedroom and lounge area. Safe in room. Plus a super unexpected bonus the room had a balcony. I would certainly recommend this to any traveller for short or longer stays. Plus there a lovely little friendly bar just a few minutes walk and Flinders station 10 min walk. If i come back to Melbourne i would stay here for sure.
Excellent
67 reviews
4.3/5
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No.1
4.0/5
282 review
Mercure Welcome Melbourne
Melbourne Central Business District, Melbourne | 0.18KM from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
"Great location""Great stay!"
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No.2
4.4/5
257 review
The Victoria Hotel, an EVT hotel
Melbourne Central Business District, Melbourne | 0.1KM from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
"Easy to get around""Great value for money"
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No.3
3.8/5
92 review
City Square Motel
Melbourne Central Business District, Melbourne | 0.23KM from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
"Good Location"
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No.4
4.0/5
91 review
Ibis Budget - Melbourne CBD
Melbourne Central Business District, Melbourne | 0.31KM from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
"Great location"
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No.5
4.4/5
56 review
The Howey
Melbourne Central Business District, Melbourne | 0.13KM from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
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4.3/5
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Novotel Melbourne on Collins
Melbourne Central Business District, Melbourne | 0.24KM from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
"Great location""Great stay!"
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4.3/5
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Stamford Plaza Melbourne
Melbourne Central Business District, Melbourne | 0.34KM from Melbourne City Food Tour! (Self-Guided walking tour) by FreeGuides.com
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.6/5
Outstanding
GGuest UserThis is a very nice resort. The interior is very clean and large. Bed is comfortable and toilet is good with jacuzzi. You will see kangaroos and cockatoos outside the cottage in the morning and evening. My kids enjoy the stay very much. However you need to either cook your own meals or drive out to eat. The drive is about 15 mins.
SSRuss83I stayed in Box Hill motel between 3rd of Nov'23 - 5th of Nov'23. My husband and I arrived at Box Hill motel around 12-1pm. We were so exhausted as we took turn driving from Sydney - Melbourne. We drove from Sydney past midnight. Upon calling if we would be let in early, surprisingly it is allowed. Otherwise we would have slept in the car until check-in time if the room isn't ready yet. We got room no.1 and it was very clean. I didn't use the towel as I prefer to use my own towel, my husband also use his own towel.
One of the hanging towel though had a snot on it and I put that towel aside despite we didn't use it. There were 3x plates in total and one of the plate was dirty and I assumed previous guest must have used this 1 plate and didn't wash it but instead just slipped it in between the clean plate. We used 2x plates for ourselves but I washed the 3x plates myself.
Great Wifi speed too as I was able to complete a little bit of work from Room no.1.
My parents always taught me to appreciate and respect people's places. Upon checking out, I saw Carol and OMG, she is so kind, friendly, down to earth and helpful. She was busy rolling people's luggage to their room. I remember my father always taught me the great businessman is not the one who always wanted to be served but the one who knew how to serve others first. There's a saying about ”servant leadership”. A great leader know how it feels to be at the bottom to observe, learn and serving others as well as better appreciate the top and experience various roles to understand the duties and responsibilities of each roles.
THANK YOU Box hill motel team and Carol too for allowing us to stay at your beautiful clean and tidy place. We were able to sleep very soundly, hope nobody can hear us snoring :)
I highly recommend Box Hill motel, Melbourne to anyone on a trip to Melbourne.
CCommen TingVery nice location, I felt like it was very good pricing. They do make up the room every other day, so just need to be prepared for that. Pretty good amenities.
The lack of an established pick up/drop off point will be a little awkward. But otherwise I like the place.
GGuest UserEven I just spent one night in the hotel, my experience was really good, the service was amazing as the guy from reception is very friendly. The room was smaller than expected but clean that is the most important for me, 7 mins walking distance from the southern station, very convenient location.
AAnonymous UserThis hotel has the worst service of any Hyatt I have ever stayed at. The overall staff was absent-minded, and no one ever answered the front desk phone or room service. Several times we had to run downstairs to communicate with the front desk. There are no bathrobes in the hotel, which is the first time I have encountered this.
GGuest UserNot recommended for those who value their personal data security and privacy.
Not recommended for internati9nal travellers who may not have enough charge on their phones to complete 3 forms, then download and set up an app that requires constant internet and Bluetooth connections.
Booking required multiple insecure methods of sharing credit card details and identification documents along with 2 forms to fill out with personal details and an app to download in order to gain access to the Building entrance, Elevator, and Apartment.
None of this information was given to me prior to booking. I would not have stayed here if I had known the extent of insecure transmission of personal information and amount of admin and work required just to check in and stay one night. I work in this space and know the risks. Management is putting guests personal data at risks with the excessive documentation requests.
FYI, requiring someone to send credit card PICTURES and ID pictures over email is completely insecure. This is bizarrely at odds with the excessive security to get into the building.
The constant need to carry your phone everywhere or you'd be locked of the apartment or even the whole building was extremely stressful.
In terms of the actual room, once I got in, the bed, kitchen, lounge and floors were clean but the toilet had not been cleaned in a long time. This was not nice. You could see parts under the rim had not been cleaned in years. Toilet had also been recently used and not flushed properly upon arrival. I did not take photos of any of this, it was too gross.
I ended up buying paper cups as the glasses/cups as those supplied were not clean, tried to take a picture but it's hard to see. They were covered in fingerprints and fibres of some kind.
The view was nice and loungeroom was great, study nook was extremely handy for remote work. Balcony tiles are moving and could be a tripping hazard. Laundry was well equipped but did not have time to use it.
CCarvWe booked this new hotel out of curiosity and trust of large brand, but quite disappointed
The hotel located at an area outside t4, next to the big parking building/bus terminal, but there are no/minimum signage/directions leading to the hotel, while only one arrow at the bus terminal pointing at the big building with the large novotel logo, making everyone thinks that we can access the hotel through the well lighted bus terminal with ease, but sadly there is no crossing facilities between the terminal and hotel, you will need to lift your luggages, jaywalking through two car lane and climbing up the lane islands if you dont want to walk back 200m for the unnoticeable correct route; in fact the only route leading to the hotel from the airport is the side walk OPPOSITE to the big arrow with poor lightings and no signage at all. As a tourist with heavy luggage, thanks for offering the chance to weight lifting. When we arrived and reflect the problem, concierge said they also received similar complains. So nothing has been done to correct the nonsense and good luck to all the up coming visitors.
The room is decent to be honest and with a clear view facing the car park building we mentioned earlier, no much to see yet no problem for us too. Bed is soft and comfortable allowing us to have some good rest. However, theres an empty black bottle in the rubbish bin i believed to be the leftover from the last guest, hope the housekeeper can have a closer look in the future.
Some facilities have great designs that i would like to greet the designer/procurement and admire their mastermind for installing those equipment and challenge the wisdom of humankind. For instance: the anti-intuitive shower switch for change to top shower or handheld shower head, it is semi cylinder disguised as part of wall mount of the top shower, which is about 1.9m - 2m from the ground, for those who cant find the switch and not tall enough will have to stick with what was preset. Second, the hot water dispenser at the breakfast bar, you can simply press the two buttons on top and nothing would happen, turns out there is an extra sensor you need to block with your thumb and use another finger to press the buttons on top, this can encourage guests to give up on the hot water if no one is around to ask.
The breakfast is the most disappointing part, frankly all quality are high standard but the choices are few and basic, simply bacons/ eggs/ veges/ salad/ hams (well the mushrooms are very impressive though), there is also a honey hive (with a rectangular frame) but mostly empty at the middle (at the time of 7am) where the side are hard to spoon out, ppl try very hard but the loose stands make it even harder to spoon out, the frame eventually collapse and guest gave up to take the hive. No staff notice/try to fix the collapsed honey hive/ change to a new one during my whole breakfast ( around half an hour) and remain the same when we left. The pancakes supposed to be eat with the honey are dry and inedible imo too.
The price for the hotel is not cheap comparing to the nearing but the standard does not meet up with the price, facilities are new and thats the only advantage on the table.
PS: the hotel offer free shuttle to the terminals too, try to mention and book for your shuttle as there are only 3-4 seats if everyone have large luggages, otherwise the concierge will be surprised you did not ask for this hidden service with no mentioning during check in and no timetable ever provided when you check with them in the morning.
GGuest UserOur stay was OK in as much as the bed and bathroom were acceptable for the price. - when the price is $125 or so. The trick is while they advertise $125 a night, Friday and Saturday night the prices goes off the scale. So read your proposal, even if you're in a rush. There are lot better rooms around at around $200 or more. We stayed 4 nights and extended another - a Saturday. (Family matters nearby). The gentleman said $120 for the extra night but when I got my statement it was $189! It was then I realised I was charged that for Friday too. Re-educated in touch and go and not bothering with the receipt. Sure these prices are not exorbitant in this day an age - for a reasonable establishment. While in the room the basics were reasonable, the room had a toaster and microwave but no bread plates or cutlery, only small bowls. Asked at reception and was give some disposable cutlery and pasta bowls . Great for toast! Apparently people keep stealing them or breaking them. So charge them and have something reasonable for reasonable people! The door didn't latch either without a heft with your shoulder and then caught only by millimetres. The chain was on and the chairs in place, don't worry. The room was only serviced once during our stay after we asked. The garbage truck came at 4.00Am or so and emptied multiple skips just nearby (on the premises) with all the beeping and backing, hydraulic whining, and diesel roaring you'd probably accept at $120 odd dollars a night, but really? My partner was ready to walk in the first five minutes with her usual abuse of my miserliness. As you might have guessed, the pricing issue is what really gets up nose. The rest you probably expect and accept for a cheaper deal. But next time we're near Lilydale we may well pay $189 but we'll be looking for $189 value.
GGuest UserI stayed at the Sheraton because it was surprisingly cheap for the location and star rating. I soon found out why. The sleep quality was not the best - I woke up with a head and neck ache one night and painful for dry eyes the next. The check out experience took the cake though. I was told that “for security reasons” they can only take chip-and-pin payments with a physical card. I was also told this was “standard for all Marriott hotels”. These are blatant lies: I have used tap payments at Marriott hotels on five continents, most recently at a Marriott in Australia just last year. Tap and pay hadn’t gotten less secure since 2022! I’m so used to paying on the phone I’d forgotten the PIN on the physical card. After some arguing I was allowed to swipe-and-sign. So secure! What offends me isn’t so much the backwardness, but the lies to dress up the backwardness as a benefit rather than just cheapness. Never again. Oh and I’m here posting this review again because it turns out negative reviews don’t get passed through to Tripadvisor.
GGuest UserThe live situation of the accommodation is reasonable in Melbourne for such a price. The service at the front desk of the hotel is very good. The towel will be thoughtfully windy.