Guest User
December 27, 2023
The average hotel room is relatively small, but that's understandable in Melbourne's CBD where land is at a premium. The annoying thing is that considering that my friend and I didn’t sleep well, we specifically looked for a twin room and confirmed that it was a twin room. Ctrip’s pictures also showed two separate rooms. The bed in the room was found to be a double bed after check-in. When I communicated with the front desk, they said they only had this room type. But after we observed carefully, we found that their big bed was actually two small beds spliced together, so we had to separate them manually, but he only gave one quilt, so we asked for another quilt and sheets. When I checked out, I thought this was the end of the matter, but I didn’t expect that we would be charged an extra $25 to add quilts and sheets. I was really speechless.
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