Hotel Marquee Medellin

Terrible service. Because they have a good location and guaranteed business they take the guests for granted and treat them extremely shabbily. We have had bugs in our breakfast and no apologies from the server. Rude night staff who abused us for coming back late , accusing us for not being hotel guests even though we had the penthouse 2 and a room on the 7th floor. The front desk bellman was very good.

Great stay overall with good breakfast, comfortable rooms, and excellent service. Unfortunately, one staff member (Brandon) had a poor and arrogant attitude, which took away from the otherwise positive experience.… Giving it 4 stars.

This is a review for the coffee tasting experience with Javier. My friend and I had an incredible private coffee tasting a couple of months ago. Javier is extremely knowledgeable and passionate about coffee. He gave us background information about coffee growing, especially in Colombia, and guided us through the cupping process. He helped us identify our personal coffee preferences and provided tons of recommendations around Medellin. Hands down one of the highlights from our time in Medellin!

Spend a few extra dollars and do yourself a major favor and book CLICK CLACK HOTEL instead. Experience was super underwhelming. There is no lobby very small and the staff have an arrogant pompous attitude for reasons I do not know. If you do stay here, which I highly do not suggest, walk over to Click Clack hotel for a drink and/or bite and youll experience the vast difference in hotel, service and staff quality. This hotel has no rooftop, very small. Yes you receive free breakfast but the staff is very aggressive and cold. This should be a 2 star hotel, at best.

Positive - Great location, with nice views and comfortable features. Most of the staff are amazing. The bed was comfortable and the pool area was relaxing. The neighborhood is great, and while the street is dark and sometimes noisy, I actually enjoyed it. Negative - Over promises and under-delivers. The food was average at best. Food and drinks were overpriced. This hotel promises a quaint, boutique character, and certainly charges for it, but provides a shallow caricature of the quality and comfort it promises. The management are aloof and pretentious, content to provide attitude in lieu of personalized service or quality product. I won’t be back. There are many nice hotels in the Parque Lleras area, and most don’t havethe attitude or baggae of Marquee.

I visited Poblado but had to leave this hotel early as the location was overrun by ***********, panhandlers, and noise until 4am booming outside the window. My friend found it impossible to sleep due to the clubs across the street as well, so we both found a much nicer place just a block or two away from Lleras park. Do yourself a favor and do not stay here, it's the worst location in Poblado. Furthermore, after I left I had an extremely difficult time dealing with an employee named Anderson and the hotel manager named Laura. They double charged me for my room and created a whole new unauthorized reservation extension without my permission. They acted oblivious to the facts that I checked out and even left the country. After much effort, they credited me back the overcharge but did not accept any accountability for their "mistake" or feedback on their behavior. This isn't the kind of staff you can trust. The hotel itself is new and clean, the roof is nice, but small, not popular and not great service. The restaurant is nice. There is no gym. Not worth it.