Hotels Near Musholla Nurul Amin in Medan

More than 10 years ago I was a very regular visitor of the Dharma Deli Hotel. Having seen from the outside some changes we decided to check out the Grand Inna Hotel, just for the fun of it. Walking in the hotel I noted the De Boer plaquette, which I appreciated. At first glance walking to the Reception nothing changed. A later closer inspection learned that the Karaoke Bar disappeared, the rooms in the back have been demolished and the swimming pool got a new location and the relocation of the restaurant. However, what really changed was the age of the staff, much much younger and everywhere very friendly and service oriented. This very well compensating for some issues which have been reported upon by other reviewers. A few remarks: Positive: The windows in our room could be opened The WIFI was perfect The Steamboat, quality/price wise, turned out much better than expected Location. A few steps away from Merdeka walk Breakfast suggestion: With minimum efforts the Continental Breakfast spread can be much improved. Start with a freshly baked crispy baquette, put in some good cheese and cold cut meat and possibly some beef bacon. Looking at the total package, cost and quality wise, I am happily giving the Grand Inna 5 stars.

The restaurant in Aryaduta called The Kitchen, I have tried their Watermelon Yogurt, and it was delicious. I couldn't finish and ask them pack for me, they even take the initiative to send it to my room. Very good service.

I stayed here 4-nights for a conference that’s also happening in this hotel. So many things have gone wrong and enough reasons for me not coming back. 1. The reception (or should I said “deception”?), misguided me. They said my room is upgraded to Premiere room, with complimentary afternoon tea, and minibar. More about this below. 2. Went to the room but nothing special, also the weird furniture placement makes the room smaller. Room has view but mostly just building roofs. Appreciate the giant shower head though. 3. Went for afternoon tea with my business colleague and the waitress said I’m not eligible for the complimentary. She said the receptionist made a mistake. Fine. 4. Got a call from reception, she said that Ieft my ID card at the reception. Which can be avoided if she did not forget to pass the ID card back after she copied it in. Went back to reception to get my ID card, and ask the reception about the afternoon tea to confirm whether I’m eligible or not. She said not and the minibar also not free unfortunately. Thank God I haven’t eat anything from the minibar 5. Breakfast at level 3 is unorganized, chaotic, and basically madness without crowd control. However I managed to get to the level 10 which is more quiet. Food quality is average. 6. I realized an item missing from the minibar, I did not consume them at all. I called in the operator and they were like “are you sure you’re staying alone, Sir?” I’m like… unbelieveable, why don’t you check with the housekeeping if they removed it or else? I just don’t want it to be billed on my room charge. I know it’s just a potato chip that I could easily replace from minimart, but imagine if they took other items and then billed it to your room. 7. The only nice experience I had in this hotel is the dinner, food surprisingly decent. Also the service is nice (maybe because we were the only customers?). Oh and concierge staffs also very helpful keeping my deliveries and helping me with my stuff when I checked out without me asking.

Excellent personal service by all the staff. We had problems with our initial room in that it had no windows (which wasn't mentioned in the description) and the shower flooded the whole bathroom, which made everywhere feel damp. However, the staff found us another room for an upgrade and that was much better. The location was good, allowing us to walk to the old town and also some of the newer shopping centres. Overall, good value for money.

This is not my first time to stay in Karibia and this round i had book again the same hotel for my families and the place is very convenient to access to Mall and train station where people can travel to airport easily

Staying for two nights in their most basic room. The moment i entered the room, i know this is such a good bargain and definitely best value for similar hotel at its level. Room was super clean, very well maintained, definitely 5 star level of maintenance. Its spacious and bed is super comfy (quite firm which i prefer), even bolster is provided! there is small fridge, safe deposit box, electronic water kettle with large mug and instant coffees / teas. The hotel doesn't provide daily bottled water, but instead, they provide water jug which i can always refill from dispenser right outside my room (room tips: choose any room with 07, the dispenser is right outside your door). There are lazy chair with small round table and ergonomic working chair by the desk. Aircon works very well to beat Medan heat. Overall, room is very spacious! Bathroom is also sparking clean, toilet is shining white and no sewage smell at all. its really that clean. kudos to the cleaning team. toiletries provided is basic. special mention to the wooden toothbrush and branded toothpaste. Bathtowel is huge and thick. Shower is very strong with very easy to adjust heating. i didn't opt in for breakfast, so can't review on that. Alternatively, Medan has plenty option for local breakfast. Although the hotel doesn't have fancy swimming pools or gym, but the cleanliness and quality of the room makes up. My only complain is the internet can get unstable / slow especially during the night. The receptionist refused to bring the food i order online upstair (while their cleaning staff said it was okay). One day i called and requested to get my room clean up when i grab breakfast outside, but when i returned the room is not yet cleaned, they said the room cleaning takes turn (i wasn't informed on this when i called). but overall, its really good hotel for the price. highly recommended

the stay quite nice, washroom and hot water also work properly. fast wifi, and fast check in process. also love that they have massage spa inside the hotel with affordable price but as a malaysian , i would say, its quite cheap when they give you a discount voucher. if you dont really want to go out, you can order the room service food which also quite big in portion (for me) and the tempe goreng with the sambal sauce was so nice. In front of the hotel , got several private taxi service (suv car) with a range of price like 1 million IDR to Parapat(lake toba) & 700 thousand IDR to siantar.Just in case you had last minute plan to go to danau toba and didnt book any supir in advance The only thing that i wish they change is the bath towel. Please change it to the new and softer one. all the thread is coming out from the towel.

Good location, good room, good restaurant. But what really made this an excellent rating was the staff. All the staff were polite and helpful. Special mention for Putra and Dewi on the front desk. These 2 really went out of their way to help me out. I cannot thank them enough. They are a credit to the organisation. I would like to make a couple of suggestions though. The front entrance has steep steps, please consider installing a ramp along the side to assist people with mobility issues and those carrying heavy luggage. Also the front off street parking area. Once again it can be an issue for less able bodied people to get past the parked cars. Please encourage guests to use the underground car park thus leaving the front less congested. I will definately stay here again if I visit Medan.

The rooms are good, nice and clean, I stay with my family during the year end holiday, the bath room good and clean, we took the family room and the room large and properly set up, thank you for Mr Suhendra Marjan the EHK who already set up the room properly and make our memorable holiday. The breakfast experience also there are many variant of food, I like mie gomak.

I was staying during EID season, booked for 10 rooms. The manager, Mr. Saut Purba was really helpful in assisting my reservations. He tried his best to fulfill my request, such as connecting room and same floor level because I stayed with my big family. The best surprise was upgrading room on 10th floor for myself. Thank you sooo much! Mr. Saut also assisted in arranging birthday surprise for my brother-in-law, some staffs are joining us to knock on his room with pretty bday cake and wishes. The breakfast was excellent, food are tasteful, me and my family loved it. This hotel served severals choices on their breakfast buffet. This hotel also had a nice swimming pool, it was not big but clean and safe for children. The front office staff are gorgeous during my checkout. Last but not least, thank you Grandhika Hotel for such a memorable stay. :-)