Hotels Near Komplek Town House in Medan

I had a pleasant stay here, good ambience, love the room smell and lobby. The breakfast is good also, many varieties. The staffs are very good, so friendly and helpful. You won't to regret to stay here. Very recommended and affordable price. I met fauziah and she's so friendly

Hotel located at decent area, with food surrounding the area. Pros: 1. Great housekeeping and front desk team 2. Staff in this hotel is definitely the highlights 3. They provide WhatsApp number for any request 4. Newly renovated is decently furnished for the price Cons: 1. Shower pressure is extremely weak, and they can't increase it, no matter how you adjust it and even getting engineering to look into it. 2. Facilities is not renovated, i.e swimming pool area. 3. Other guest is a nightmare (part 1) they smoke at the swimming pool area, then proceed to throw cigarette butts and spit into the swimming pool. Treating it like their waste pool. Secondly guest is wearing their full clothing and jump into the swimming pool. What a joke.. 4. Other guest (part 2) inconsiderate guest who is extremely noisy, and kept moving furniture thru out the night 4am and morning 8am, not to mention, they smoke in the non smoking room and the smell gets thru my room, due to shared ventilation. 1mil rupiah fine is too little!! Some suggestions, have a exit direct to swimming pool, instead of going thru smoking room at level 2. Perhaps put non Indonesian couple on the same floor, instead of mixing them with other unruly guest. Have a guard to control people in swimming pool to ensure pool rules is enforced, knowing Indonesian guest have 0 education on following rules.

The restaurant in Aryaduta called The Kitchen, I have tried their Watermelon Yogurt, and it was delicious. I couldn't finish and ask them pack for me, they even take the initiative to send it to my room. Very good service.

I stayed here 4-nights for a conference that’s also happening in this hotel. So many things have gone wrong and enough reasons for me not coming back. 1. The reception (or should I said “deception”?), misguided me. They said my room is upgraded to Premiere room, with complimentary afternoon tea, and minibar. More about this below. 2. Went to the room but nothing special, also the weird furniture placement makes the room smaller. Room has view but mostly just building roofs. Appreciate the giant shower head though. 3. Went for afternoon tea with my business colleague and the waitress said I’m not eligible for the complimentary. She said the receptionist made a mistake. Fine. 4. Got a call from reception, she said that Ieft my ID card at the reception. Which can be avoided if she did not forget to pass the ID card back after she copied it in. Went back to reception to get my ID card, and ask the reception about the afternoon tea to confirm whether I’m eligible or not. She said not and the minibar also not free unfortunately. Thank God I haven’t eat anything from the minibar 5. Breakfast at level 3 is unorganized, chaotic, and basically madness without crowd control. However I managed to get to the level 10 which is more quiet. Food quality is average. 6. I realized an item missing from the minibar, I did not consume them at all. I called in the operator and they were like “are you sure you’re staying alone, Sir?” I’m like… unbelieveable, why don’t you check with the housekeeping if they removed it or else? I just don’t want it to be billed on my room charge. I know it’s just a potato chip that I could easily replace from minimart, but imagine if they took other items and then billed it to your room. 7. The only nice experience I had in this hotel is the dinner, food surprisingly decent. Also the service is nice (maybe because we were the only customers?). Oh and concierge staffs also very helpful keeping my deliveries and helping me with my stuff when I checked out without me asking.

Room is clean but not fitted with night light lamp . Mattress is a bit too soft but pillow is too hard . Maybe that made me cannot sleep nicely . The sound proof is not that good and next day TV sound can be heard if the room have internal door access to other room type . Elevator service seems to be a bit slow .

the stay quite nice, washroom and hot water also work properly. fast wifi, and fast check in process. also love that they have massage spa inside the hotel with affordable price but as a malaysian , i would say, its quite cheap when they give you a discount voucher. if you dont really want to go out, you can order the room service food which also quite big in portion (for me) and the tempe goreng with the sambal sauce was so nice. In front of the hotel , got several private taxi service (suv car) with a range of price like 1 million IDR to Parapat(lake toba) & 700 thousand IDR to siantar.Just in case you had last minute plan to go to danau toba and didnt book any supir in advance The only thing that i wish they change is the bath towel. Please change it to the new and softer one. all the thread is coming out from the towel.

Last night i slept in here that was really good, breakfast really delicious, i love how the crew serve us, but just one thing i need to tell : why you guys just let us have 1 card door? If 1 person need to leave hotel room when my friend need to enter the hotel room how can he/she can go in? But overall worth it

I really subscribe to this hotel, this is the umpteenth time I've stayed here, I really like it, the facilities are all new🤗 the place is comfortable, clean, strategic, the staff are friendly and they got to know me because I've often stayed here🤩 the room prices are pocket friendly, you can get breakfast again🤗

Staying for two nights in their most basic room. The moment i entered the room, i know this is such a good bargain and definitely best value for similar hotel at its level. Room was super clean, very well maintained, definitely 5 star level of maintenance. Its spacious and bed is super comfy (quite firm which i prefer), even bolster is provided! there is small fridge, safe deposit box, electronic water kettle with large mug and instant coffees / teas. The hotel doesn't provide daily bottled water, but instead, they provide water jug which i can always refill from dispenser right outside my room (room tips: choose any room with 07, the dispenser is right outside your door). There are lazy chair with small round table and ergonomic working chair by the desk. Aircon works very well to beat Medan heat. Overall, room is very spacious! Bathroom is also sparking clean, toilet is shining white and no sewage smell at all. its really that clean. kudos to the cleaning team. toiletries provided is basic. special mention to the wooden toothbrush and branded toothpaste. Bathtowel is huge and thick. Shower is very strong with very easy to adjust heating. i didn't opt in for breakfast, so can't review on that. Alternatively, Medan has plenty option for local breakfast. Although the hotel doesn't have fancy swimming pools or gym, but the cleanliness and quality of the room makes up. My only complain is the internet can get unstable / slow especially during the night. The receptionist refused to bring the food i order online upstair (while their cleaning staff said it was okay). One day i called and requested to get my room clean up when i grab breakfast outside, but when i returned the room is not yet cleaned, they said the room cleaning takes turn (i wasn't informed on this when i called). but overall, its really good hotel for the price. highly recommended

I was staying during EID season, booked for 10 rooms. The manager, Mr. Saut Purba was really helpful in assisting my reservations. He tried his best to fulfill my request, such as connecting room and same floor level because I stayed with my big family. The best surprise was upgrading room on 10th floor for myself. Thank you sooo much! Mr. Saut also assisted in arranging birthday surprise for my brother-in-law, some staffs are joining us to knock on his room with pretty bday cake and wishes. The breakfast was excellent, food are tasteful, me and my family loved it. This hotel served severals choices on their breakfast buffet. This hotel also had a nice swimming pool, it was not big but clean and safe for children. The front office staff are gorgeous during my checkout. Last but not least, thank you Grandhika Hotel for such a memorable stay. :-)