Guest User
August 23, 2024
Arrived at hotel after a long drive from Kampala, there was a water issue by the sun water supplier, the hotel sourced dirty (brown) and spilt water running from the tap to the bathtub and toilet. First Executive room had not hot water. Whilst the engineer was called, second executive room same issue but with hot dirty water ofcouse. When I removed the " antislide mat" from the bathtub in an attempt to run the dirty water in the tub, It was covered by black mould underneeth. The mat had been laid in the bathtub. I could not take another look, had to walk to a nearby guest house not so far fro the hotel where stuff provided clean, hot water. The 5 star rating is absolutely misleading.