Hotels Near Refeel in Mazatlan

If you are looking for a place to stay during your business trip, or you are a traveler who want to stay away from tourists, you will find in Ibis Hotel a balance between a nice room, super friendly staff, and the basic needs to cover. This was my second time stating at this particular hotel and is a pleasure to sleep in here.

The main needs of this vacation were beach, sand, pool, drinks, food. This fit the bill as the cheapest, direct flight for both my wife and I from BC and my brother and his wife from SK. A RIU this resort is NOT but we knew that going in. We knew the food would not be great, it isn't in the buffet. It's adequate for one visit maybe two but after that too limited and too repetitive. We chose instead to visit one of the smaller restaurants and either the Luna, Pacific Tower or Star Palace from breakfasts and select one of the dinner options each evening. Through that dining experience which was good we met Ramon. What an exceptionally pleasant, knowledgeable, hardworking and catering man. We asked to use the one dining room that was closed to play cards in. It was hard to find a quiet place to get away for that kind of activity. He said absolutely and turned the lights on for us and even asked us what we would like to drink. He even made the drinks, which were all exceptional, himself. Each evening then we asked for dinner that would take us to Ramon. He gave us special treatment and made us very welcome each evening for dinner and our card games. He served us drinks through the evening even while he was managing the dinners. The last evening he made me a dirty martini that was very excellent. Four olives!! If we were to decide to go here again we would choose the Luna Palace to stay in as it is a bit more laid back, nice pool and quieter. Not fault of the hotel but bands play on the beach and are extremely loud. The hotel was also fully booked with local families and associations or teams so very busy. We never were able to use the main pool but the Pacific pool was a good alternative and we stayed on the beach under a Palapa.

I was there three weeks. Excellent location. SUPER STAFF. Had 9 th floor facing the water. CLEAN AS A WHISTLE!! Beach band was a bit much...Mexican polka...but that is not hotel's fault. Breakfast each morning was a super way to start the day. EVERYONE WORKED HARD TO MAKE MY STAY GREAT. The ”refrig in the room was not a refrig...it just looked like one. Staff replaced it, to no avail. TRAVELING WITH INSULIN, a non functional refrig was a concern. Hotel needs to address this!

Excelente ubicación del hotel, tiene estacionamiento

Great location, clean hotel, nice pool and great Guacamole at the pool! It was our first time in Mazatlán and this hotel was a great spot to stay for couples or small families! Staff were so awesome as well, sense we didn’t know much Spanish.

An inconvenience with cleaning but solved by the staff. Excellent service.

The truth cleaning leaves much to desire, they did it very late and it is not very good, there was never water to drink in the room and the products that they provide you for cleaning are not too good, The hotel is very comfortable and the staff are very friendly and careful.

Solo estuvimos una noche y los chicos de recepcion super buena onda, Muy atentos y amables, la habitacion estaba bien para la noche que pasamos tiene lo basico para pasar unas cuantas noches, la locacion es muy centrica y la vista al mar es espectacular!!!

I loved the view loved the service it was amazing their team is just awesome!! The girls Susan and Ana from reception saved me from certain starvation with that amazing breakfast they offer at the hotel’s restaurant I’m definitely making it my next year stop! That’s a fact