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September 27, 2024
I stayed here for training in Matsuyama.
After entering the room and turning on the air conditioner, I noticed a moldy smell... was it just my imagination? Will it go away soon? I was tired and wondered what the smell was coming from, so I went to sleep. However, the smell woke me up several times during the night, and I felt sick, so I turned off the air conditioner.
In the morning, I explained the situation to the front desk, but they replied that there was nothing they could do because they didn't have the same type of room. I liked the location and the room, so I was disappointed with the poor service. I was hoping they would at least apologize at the beginning and come to see the room, so it was disappointing.
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