Hotels in Masai

"The room was quite small, but still worth the price. Clean, comfortable, and good for a short stay. Overall, a nice experience!"

"Had our first stay at this new hotel! Some people might confuse it with the other Sheraton in central JB since the names are similar, but they differ in both star rating and location. The location here isn’t the most convenient, and getting a Grab can be a bit tricky. That said, the service was great—really appreciated how the staff checked in to see if we needed help with transport and even offered water. Breakfast selection wasn’t huge, but it’s reasonable for a smaller hotel. Just felt the food could be replenished a bit faster. Overall, a great experience, though the location might be a drawback for some."

"This stay didn't disappoint either. The staff were friendly and handled requests quickly, making for a very smooth check-in experience. From the front desk service to the room's cleanliness and the overall environment, everything felt comfortable and reassuring. The location is convenient and the price is reasonable. Every time I stay here, I can count on consistent quality. It's definitely a hotel I'll choose again in the future."

"Hotel air con is just cool not very cold type. Bed is so so only. Hotel provide toothbrush kit, coffee, tea and bottled mineral water. Towels ok. Bed cleanliness can be improved cos I had an allergic reaction to the bedsheets. Lips became swollen after contact the sheets 😟. Also the pub nearby is very noisy till around 3 to 4am in the morning so quite difficult to sleep. Breakfast was good though. The food although small serving but tasty and front desk staff is friendly and helpful."

"The check-in counter staff was very friendly and helpful. The family room we had -- Rm # 201 was spacious and clean.The bed was very comfortable.The room was surprisingly quiet; maybe it was because it was a cul-de-sac room. Bathroom was basic but clean. The only thing I dislike was the shower head, which had a spray setting so spread out that caused us to take longer to shower. The bidet water pressure so strong that it's 'hard to use. If the hotel could fix these two problems, it would have sweeten the deal even more. The room cost around $37 at the time of my booking. Overall the hotel makes a good choice in this price range for a one to two nights' stay. P.S. The hotel is located very near to Aeon, where an overhead bridge leads to the other side of the road with lots of f&b offerings."

"We always stay here everytime we see the doctor at regency hospital. Just take 5 minutes walking to hospital. The room is nice. Breakfast is good but need to improve the variety. For this time the towel and bedsheet need to change many times, coz it got many stains n looks yellowish. Please pay more attention to all utilities cleanliness. Overall is good, but can be improved to get the best. Next time we'll stay here again. Thank you"

"I've checked into this hotel three times now. It's comfortable enough, even though it's a budget hotel. The rooms are clean, and there are plenty of places to eat nearby."

"Everything is great. The location, the services, the facilities, the cleanliness all is good and satisfying. I've encountered some issue whereas the hotel has double charged me (prepaid through Trip & at the receptionist). However, the issue was solved quickly and they have refunded my money. Thanks to customer service from Trip and also to the hotel."

"This hotel is ideal as the location is near all kinds of amenities! only some of the furniture in the rooms are quite dirty, overall still acceptable. Might need to do some updated maintenance for all their room including shower room!"

"Spacious and nice room with strategic location. Close to Pasir Gudang centre and Johor Baru City centre. Close to eating/restaurant, just walking distance."