Novotel Marrakech Hivernage

The room is nice, cost-effective, and the breakfast is good. The service is satisfactory, and the distance to the attractions is not far. It's just that there is no convenience store downstairs, so it's inconvenient to buy water.

The hotel is suitable for tourism, with a good location and luxury goods stores around it, and the prices are better than in China. The facilities are OK, the breakfast is rich, but the efficiency of the front desk is too low.

I really like this hotel, the rooms are really well appointed with air conditioning or heating and efficient internet. Professional and pleasant staff, restaurant and swimming pool at the top. The best location in Marrakech, in the heart of the Hivernage district. To do and redo for a price much lower than all the other hotels in the surrounding area.

The room was clean and everything was good

All liked it. Very convenient location.

I made a reservation despite the bad reviews. However, I had the same experience as the reviews. The service at the reception was the worst I have ever experienced. Even when I was waiting in line to check in, the staff kept talking to each other and made the guests wait. They don't seem to have uniforms, everyone is casual. I asked for a print job, but the copy machine was broken every day. It's unthinkable that a hotel service would not allow the use of the copy machine. I was charged for check-out even though I had paid in advance, and it took a long time to explain.

Clean hotel, excellent breakfast, pleasant and kind staff

The hotel is located in a hotel circle with a beautiful environment, but it is noisy when facing the window. Overall, it is very suitable for business trips. The restaurant environment is excellent, but the room lighting is not bright enough.