Hotels Near Horizon Lifestyle in Marrakech

An understated hotel. Nothing fancy about the room. We’ll remember the view though and it will thrill us forever. But, we sat on the small balcony and took in the pink colours of Marrakesh, evening and morning. Wow!

We checked in in the morning, which we were very grateful to them for allowing us to do. Everyone was so kind and helpful even after we realized there was a problem with our reservation. They worked with us and never tried to charge us for the mistake even though they certainly could have (especially when it took a few days for our travel agent to fix it). The food was delicious, every single person was friendly and helpful. We also got massages at the spa and were so happy and relaxed. They even held our luggage for free for a few days while we went on an excursion. The rooms they gave us for the second half of our stay were even nicer than the first. They were in the process of filing the pool and we really enjoyed sitting out by it even though they were laying even more pretty tile (the hotel is very beautiful as it is, even nicer than the pictures). I will say the internet passwords kept expiring which was annoying, but they always gave us a new code without any issue except the minor inconvenience. We will definitely be back.

The hotel is located in a group of hotels, the environment is beautiful, but the location facing the window will be noisy. Overall it is very suitable for business trips, the restaurant environment is excellent, the room lighting is not bright enough.

A little problem with forgetting to book a taxi, but quickly forgotten by the welcome and the support of the staff. The hotel is really new, completely clean and comfortable. The large and beautiful garden is really an essential element in this complex, it changes from large structures with building and swimming pool alone. The restaurant, the dishes and the waiters are really taken care of by everyone. it's a nice surprise. One point to improve would be to turn down the music in the restaurant, it is uncomfortable by force. Also, it is a very good idea to prevent and target adults only.

Excellent hotel. Beautiful lush green oasis with so many trees, plants and birds. Love the 60s architecture and interior design and elegant pastel pink and green colours carried across the whole hotel. Pool really nice and very relaxing with great service. Ate in the gastronomique restaurant food was good and service excellent. Staff very warm and friendly.

We stayed at hotel chems from the 31st of December for six consecutive days for the new year. This was my second time in Marrakech but my mum's first time. The location is second to none within a few minutes walk to the square and also many other local attractions. On arrival we were told that we needed to check in from 3:00 p.m. we'd got there early but were able to drop off our bags and then go out exploring. The hotel itself is a little outdated, however it is very clean. Staff are very good, welcoming and attentive, room sizes good and price good. Bedrooms made up everyday, towels changed, cleaned throughout. Pool towels available for free at pool. We stopped between December and January, that is a very good size pool approximately 25 m. However it is very cold but still accessible plenty of seating areas for drinks and snacks. There are plenty of sun lounges around the poolside as well as in the grass area. Breakfast is served daily which is included within the cost and there was ample choice a selection of eggs, Cereals, yogurts a little fruit, many pastries, etc. The hotel also has a snack bar and does offer evening meals. We did not take any evening meals here. We did have snacks during the day. Things like salads, pizzas, burgers, etc. The food was good. As the hotel was very close to the local area, we were able to walk although it was close to a taxi rank. If you should need this. Within 1 minute walk to Koutobia mosque, then about 5 mins to jem so fnaa square, Cyber park short walk ( nice to visit) near royal mansour Marrakech, Around 40 mins walk is the beautiful menara :) There is also complex artisan is about 10 minutes walk maximum full of things to buy As you come out of the hotel grounds, if you do a left you will find a park on the left hand side ( Koutobia). You can walk straight through this to the main road to take a shorter route to places. There is plenty of opportunities for walking and running. It is very safe to run alone. When we were there the sunrose at about 8:00 to 8:30 a.m. and the mornings were cool. During the daytime, you can expect temperatures of around 18° c in December and January plenty warm enough if you are from England. We had a walking tour that I arranged before we went through TripAdvisor. It was very good. We also booked the waterfalls trip. This was okay. I also took a hot air balloon trip which was amazing. All of these were booked online instead of at the hotel. There was no particular reason not to book at the hotel. I just didn't realise that there was somebody on site to do this before travelling. The reception is manned 24 hours, 7 days a week. On New year's Eve, we was welcomed with a show and dinner from 7:30 p.m. full entertainment and several courses for a meal and drinks. This was all inclusive even though we was on a bed and breakfast basis. We had no idea that this was going to happen. It was a lovely surprise. The entertainment was fun. Most of the ho

The location is great, everything is nice and neat without going into luxury (which is to be expected for the price point), the staff is also super helpful plus the included breakfast is a nice touch (during my stay it was coffee/tea/orange juice with bread/pancakes and honey/jam/butter) - together with the tours that you can book directly (I also had a great experience with the driver and the guide) makes it so you have few things to worry about during your stay. The bathroom set-up is also clean and well put together which is a huge plus. Loved the terraces as well. Absolutely recommended.

Just back from a wonderful stay at the Jaal Riad Resort. The hotel is in a great location, only 10-15 minutes in a taxi to the Medina & Jemaa el-Fnaa Square (make sure you agree the price up front, 70-80 dirhams there and 40-50 dirhams return). The Al Mazar Shopping Mall is just a 5 minute walk around the corner from the hotel with boutiques, food outlets and a massive Carrefour in the basement (including the sale of alcohol). Our room was spacious, comfortable and spotlessly clean. We requested a top floor room on arrival and it was sorted immediately. The bar and outside area were very relaxing, with a range of singers providing a lovely background ambience in the early evening. The pool was lovely, if a little cool (refreshing) in the morning. The chill out music round the pool during the day was very pleasant. There were no issues with access to available sunbeds, with fresh clean towels available every day. Special mention to Rania, who is front of house for the main restaurant, always happy and smiling. She gave us some great advice whenever we needed it including the recommendation to book ‘The Cat’ restaurant which proved to be a highlight. In the main restaurant Simo was always looking out for us, ensuring that our glasses were topped up and sorting out fresh tea and coffee in the mornings (taking into account our weird British preferences). The buffet itself was superb with plentiful high quality dishes to choose from. All of the staff were always smiling, polite and highly professional. Being able to speak a little French did help on occasion in the hotel and the Souks, but not essential. Overall we had a brilliant one week break, and would definitely recommend the hotel !

We spent wonderful days in Caravanserai with the Rotary Club with 28 people. The rooms are generous and individual and carefully maintained. The accommodation is very quietly located. The right place to tank. The atmosphere is simply charming with the beautiful lighting. The dinner was served at the pool or tent in the desired garden. The food was very tasty and fine. The staff is very friendly, attentive and premature. Chapeau for Philippe. He is an organizational talent. We're happy to come back as a couple or with a group or for a special celebration. Thank you very much again for everything

We have just finished a week at the hotel and would definitely recommend it. Although 20 mins outside of the centre it provides an oasis of calm and relaxation. The rooms are nicely laid out and are kept very clean and the bed is very comfortable. The whole complex is modern but there are lots of traditional Morracan decoration as well. The main pool is spacious and just the right temperature and there are lots of loungers to use. There is entertainment going on through out the day and into the evening and the whole entertainment crew are friendly and encouraging. The food in the main restaurant is above standard and there is lots of choices and all the food is well cooked. The restaurant staff are lovely and very professional. The bar staff are also excellent and fun. If you want to go into Marrakech(which we did on three occasions ) there is a free shuttle bus which goes several times a day. I would come back to the hotel if I visited Morroco again.