Val Hotel

Great budget hotel Very good hotel, the breakfast was fantastic, great customer service. If you are looking a budget hotel this is the right one.

The VAL Hotel The location was very close to the road and trucks, buses and motorcycles were very loud at all times of the day and night!!! The parking lot was very small, and some of the windows were missing or stuck open, so bugs and critters could easily get in! Having a kitchen was nice and a number of geckos to control the bugs was interesting… my wife didn’t care for the one on top of the refrigerator that fell on her hand! Lol. And the kitchen electrical we entertaining, when we turned on the fan the light over the sink and the fan light would start flashing and the fan never would turn on?!!!

I don't usually write bad reviews as I like to give small businesses a chance, but I feel this experience was necessary. DO NOT BOOK THIS HOTEL. We ended up canceling our last night due to the state of the hotel. - The photos DO NOT look like the hotel - The rooms are damp and dirty - The pool is dirty - The 'hot tub' is freezing cold - Our balcony roof had completely fallen through and they still felt it was suitable to give us - The staff played the TV at 5.30/6am which the whole hotel can hear - The bedding is openly dried on a dirty roof for all guests to see - The bathrooms are filthy - The hotel just generally needs some TLC, it is very dated and the photos are not accurate at all Despite us travelling on a tight budget, we still felt the right thing to do was cancel our last night at this hotel. The staff agreed to give us a refund for 1 x night (to be in my account 5 days later) and at this point I was not to write such a negative review. 6 weeks later, countless emails, countless WhatsApp messages, and countless phone calls at £3 a minute later, we still had no sign of the refund. I was then told, that it was our fault that we did not like the hotel and that the refund would not be issued. I cannot afford to keep calling the hotel to argue this, and it has also put a negative spin on our time to Manuel Antonio. I suggest supporting one of the other lovely local hotels in the area.

After travelling to a dozen different places, the is the worst hotel we have ever stayed in. The accommodations here are appalling. From dirty, broken windows that don’t close properly, to dirty sheets and unclean filthy rooms. The pool is dirty with missing tiles. This hotel is very unkept and falling apart. It is not fit to be accepting paying customers. An important tip is that the beach and national park are not within walking distance as advertised but a 13 minute taxi or bus ride. Very difficult to walk anywhere from this location. We left early because we were very disgusted and uncomfortable with these accommodations. We lost money but couldn’t stay any longer once our pre booked tours were finished. They were unwilling to compensate us anything after ruining our vacation, knowing how unhappy we were and us even giving notice that we would be leaving! There are other accommodations in the area that are less money but a lot cleaner. Do yourself a favour and don’t waste your money staying here.