Guest User
October 21, 2024
Let's start with the worrying reviews. The reception staff are welcoming but obviously have limited English but they also have to cater for multiple nationalities and so probably learn the basics. We got by with no problems. You do not have to pay extra for air conditioning, you do however need to leave a twenty Euro deposit for the remote control, I can see why, they are expensive things to replace. We got our deposit back, with no issues at all. To save on recycling and waste, you can get a token which can be exchanged for a hard plastic cup for all your drinks. Every time you're finished, exchange the cup for your token and repeat the cycle. We took our own plastic beakers and so we had no problem. The complex is spread out over a fear radius. Don't worry if you're assigned a room on the outskirts. There is a free taxi service that will take you to your room and you get given a number to WhatsApp if you need picking up. We walked, most of the time. If you have mobility issues, they will do their best to place you near the main amenities. The rooms are basic and probably could do with a refresher but then they would probably be able to charge a lot more than we paid for a week's break. That would put this hotel, out of our price budget. Yes the TV's have minimal British channels, we were not there to watch TV and spent the time in our rooms to shower and change, or sleep. The maids do there best but it is clear that they do get two days off a week and will not replace towels every day. And to be fair, we do not replace our towels or bedding every day at home either, so what's the difference. The stunning beach is a 100 meters from the main restaurant building and is stunning. The beds cost 15.50 Euro per day (for two beds). We didn't go every day and so this was a nice treat for us. If you have done all inclusive before, you'll know what to expect. Food is average, but we always found something that we enjoyed. The entertainment staff work hard all day and try their best with probably a very limited budget. It's up to us all to find the best in what the situation is. Sometimes the most basic of entertainment can also be the funniest. Some of the entertainment was brilliantly funny, because it was not going as it should have done. Going back to the size of the place. If you are lucky enough to be at the top of the complex (up the step hill), then you can walk up to the back entrance and turn left. There you will find the stop for the land train that for 5 euro per adult, you can ride to Porto Cristo and back. Or you can go out the main entrance of the hotel and there is another stop for the same service. We picked this hotel for the stunning beach and because the little rooms are all spaced in a way to try and optimise the privacy. We would definitely go back BUT everyone has their own opinions and I would say that any visitors should make up their own mind.