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First time staying, will definitely be back ! We stayed last weekend for our wedding anniversary. Check in isn’t until 4pm but we were well aware of this in our booking. Great outside area to watch the golfers and have a few drinks. Had a visit to the Halcyon Spa and it was amazing ! Dinner was superb in the restaurant, sea bass and chowder were perfect. Breakfast was also excellent, although all self service including tea & coffee. The hotel was very busy with a couple of bus loads of tourists. Definitely be back again.

We had a lovely one night stay. It is conveniently located close to the motorway system, Belfast and the airport - we had an early morning check for the ferry home and it was an ideal location. The public areas of the hotel are stunning with an amazing staircase and gallery along with cosy bar areas and a restaurant overlooking the river. The gardens are very sweet and you can't miss the tree of peace and unity - or the 5 delightful peacocks! Our bedroom was spacious and very comfortable. Very good free wi-fi, excellent heating system and a comfy, huge bed. Great shower and nice toiletries and clean. We had a very relaxing drink in the bar which overlooks the garden - so relaxing that I never got to try out the spa facilities - hopefully next time. We had a very enjoyable dinner. A good selection for each course, very well cooked, generous portions and thoughtfully presented. Thoroughly enjoyable and well priced too. Breakfast was buffet style. We skipped the tempting full Irish and especially liked the very fresh fruit salad and yogurt. But what really made this hotel special for us were the people who work there. From the moment we arrived until we left they were all so very friendly, helpful, caring, accommodating, amusing and happy to spend a few moments chatting. Nothing was too much trouble. So when I have a minute I shall be booking a return stay there at the end of next year's trip to Northern Ireland - and may be this time I'll check out the Spa!

The room is specious, clean, quiet and new. Staff is very friendly and helpful. Breakfast is well prepared in the private kitchen on each floor. This hotel is located near by top bars such as Harp Bar, The dirty onion, The thirty ghost, and Duke of York. It's a very good location for those who like bar hoping like me (walking about only 5 minutes) I really recommend!

We stayed here for the weekend of our wedding anniversary and it was a lovely hotel. From the minute we set foot at reception, we found the staff to be efficient and friendly. The hotel has a nice bar area too and its about a 2 minute walk from all the attractions of the cathedral quarter. The standard room was great. It was Clean, modern and quiet. All the usual hotel things like tv, en-suite (which again was clean and the shower was great). Our room was at the back of the hotel and while not a fantastic view, it was nice to see the H&W cranes in the distance and despite a busy road outside and a railway line, the noise was minimal. Breakfast was nice although the only option for the eggs were scrambled, however im sure if I'd asked they'd have done me a poached or fried egg. Its a buffet style breakfast and if I have only one criticism, its that it wasnt topped up as well as it could be. The staples like bacon etc were topped up, but pastries and the continental selection were kind of sp**** and not topped up each morning we were there. That aside, there was plenty to eat and drink and a nice touch is the takeout cups. It meant I could take a coffee on my travels which is great and saves a few quid from the coffee shops etc. I look forward to returning to the Ramada again as it was a lovely experience. Thank you also for the voucher for a glass of wine free for my wife and I because it was our anniversary. That was a lovely touch.

Arrived in a taxi from the airport and Checked in around 3pm. The reception staff were very alert to guest arriving from the front door. Jennifer at reception checked me in very efficiently, advised me of the breakfast times and asked if I would like to book a slot. Shortly afterwards gave me an information sheet and I was off to my room. The Room I was in was the standard king with city view. The room was bigger than expected. It had everything you need. A king bed, a large tv, enough space to put my belongings, a spacious 3 piece toilet with amenities and floor to ceiling windows which had view as far as the hills beyond. We had dinner that night at the hotel restaurant called Novelli at city quays. A separate review is on their trip advisor page. That night we ended up in the bar after going out exploring. I decided to have some gin and asked what they recommended. One of the nice bartender advised the short cross gin which I never tried and is now becoming one of my favourites. Am sorry I never caught your name. But Paul who was also working that night rang it through the till should know who you are. Paul was great too, he was kept very busy that night. Everyone was great. Special mention to Mary who remembered what I drank when I asked for another. Morning came and so did breakfast. There was a large variety of hot and cold food. From sausages, bacon and eggs, to toast, cheese and ham. Also plenty of tea, coffee and juices to choose from. Next time I come back I will make sure I book an upgraded room with a view of the river. Overall a fantastic night that couldn’t be faulted. Well recommend.

I traveled with my friends this time. This hotel is cost-effective, the price is reasonable, and the transportation is very convenient. My friends and I are very satisfied. We will book this hotel again next time we come!