Guest User
May 27, 2023
We stayed in a suite at the hotel. The floor was not swept/mopped. Soles turned black in a minute. No milk powder-asked for around 10 times but it never arrived. No toothpaste provided even asking numerous times. No hot water, told room service and front desk but issue not fixed- we boiled water in the kettle. We asked for an extra duvet-a dusty blanket was provided leading to allergic rhinitis of both kids. Only positive it was a large room. Btw i forgot we had to use our own bed sheet as we were shocked to find bangles under the sheet, we then used our own sheet. We are a family of 4, only 1 towel was provided.