Courtyard Hotels in Mahwah

Excellent value for money, good service. But the weekend is difficult to set, we have to make two bookings. However, there is a highway downstairs, and people who don't sleep well should be cautious.

BEAUTIFUL HOTEL STAFF, Excellent location. Very Clean Gem.Enjoyed every part of my stay here for the week plus.Dominique was over the TOP exceptional providing 5 Star Service! If you are here I HIGHLY Recommend her doesn’t take away from any of the other staff but she has left her mark with this guest. Thank you for your wonderful service will book any time

The price is very high. It seems that the hotel should be built in the 80s and 90s. Although it has been renovated, it still looks a bit outdated. Fortunately, the location is OK, close to NYC and Woodbury, there is a large parking lot, car rental is still a good choice. When staying in the evening, the front desk is a Chinese grandfather super friendly ~~

The hotel is cost-effective and the transportation is very convenient.

The staff admits that this place needs a facelift for sure but Hilton doesn't have the time to close floors to do it. hmmm..... on the 3rd floor water pouring in from the ceiling so we were walking around buckets to get to our room. The pool is never open when we are here and not taken care of. overall dirty rooms dingy and need attention big time. I get that it needs remodeling (more than that) but then the prices should reflect it not more, less money. The staff is overall friendly, as we go there alot. The main issue for us is that Hilton has changed their pet policy which is a deal breaker for us. We are Hilton honors diamond members and have given our business to Hilton for years but this policy will make us change. They are taking carpets our of rooms because of pets relieving themselves and apparently anything goes, frankly we like pets. just do not want to sleep in a bed where dogs, cats and the like have ”stayed” People have pet allergies you know and it is not sanitary either. It is a pet first society, forget the humans that actually pay for things. When we were there we had to change rooms which was difficult because there were 2 German shepherd type breeds directly across the hall that kept up barking and carrying on. Again, we have nothing against dogs or cats etc., however when it is taking away from the pleasure and rest of paying patrons it is a big issue. Maybe a compromise Hilton and have a ”pet floor”. the staff tries to help as best they can.

my family was there for a reunion. All arrangements and requests were ready when we arrived. However, the highlight of the stay ,was at breakfast in the morning 7/28,2024, when a most professional and joyest welcome was received by all coming down to eat.Shout outs to WAYNE!!! With the most enthusiastic smile and greeting!!! He welcomed us all with heart. I was captured by his warmth.The hotel is forntunate to have such an employee!!! Thank you WAYNE for being you.

We were very pleased with this hotel. Room was modern, spacious, clean, and with a good bed. Breakfast was very good. We would stay there again. Hotel staff helped us find a good restaurant nearby. Rt. 17 is a confusing highway because it is difficult to get from one side of the highway to the other. Except for that it is an excellent hotel.